Digby Pines Golf Resort and Spa
Reviews
TripAdvisor Traveler Rating:
670 ReviewsLatest TripAdvisor Reviews
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A very charming facility with terrific staff.
We had a very nice guest cottage that nicely accommodated two couples with two bedrooms and baths and a sitting room with a working fireplace. The night we were there, there was a very loud party at a nearby cabin. The staff took care of the issue and the next day we were treated to a free round of golf for the four of us in light of the disturbance. These things happen but it was great to see that the staff really was concerned and did the right thing.
Owner Response
Thank you for taking the time to post your rating of our resort and for your feedback, both are greatly appreciated. I hope you will stay with us again when back in the Digby area
Regards,
Rene LeBlanc
General Manager -
Regal - both in good & bad
This is a really cool hotel with beautiful grounds. It's so regal & nostalgic - we loved the time warp & the old furniture pieces/decor. The only problem was that the doors are old and therefore only shut when slammed (so you can hear other doors too from inside your room) and the rooms are tiny. Old & outdated (like the baseboards/walls, etc). The potential for great gatherings is here for sure.... not sure why more people aren't around here!
Owner Response
Thank you for taking the time to post your rating of our resort and for your feedback, both are greatly appreciated. I hope you will stay with us again when back in the Digby area
Regards,
Rene LeBlanc
General Manager -
Annual Summer Trip
We have been going every year since our grandchildren were born. We get a cabin at the end of the school year. Bonfire, marshmellows, swimming, the spa...lots to see in Digby. Yummy breakfasts, and having fires in our cabin fireplace never disappoints. Thus year made 15 tears and counting. Wonderful staff!
Owner Response
Thank you for taking the time to post your rating of our resort and for your kind words, both are greatly appreciated. I hope you will stay with us again when back in the Digby area
Regards,
Rene LeBlanc
General Manager -
Nice facility, but not happy with service
Very beautiful grounds, some things to do for everyone, but would not go for breakfast later than 7:30am. We went for breakfast at 8:30am waited about 12 minuets to be seated but restaurant was not very busy, so 3 waitress were standing and having conversation. Finally got seated waited more for coffee and tea, went for food, a lots of variety of empty dishes. Wanted hot porridge, opened pot and what do you think it's was empty still on warmer. I am picky for food, but didn't need much just was craving for porridge.
Also would like to mention check-in and check-out time.
Arrived at 3:40 pm. Check in time by hotel policy 4:00 pm. Front desk informed us about it, we said we are going to wait for 20 minutes in lobby, after that we were told it could take more than 20 minuets because our room is not ready yet. Why would you say check-in time 4:00 pm if no clean rooms are available yet? I was thinking we could be offered coffee, tea or suggested take a tour around the property when they will try to make sure room will be ready shortly. What do you think happened at 4:00 pm, yes a lot of people arrived and wanted to check-in.
Check-out time. Usually when I travel and staining at hotel at check-out time I get a question about how was my stay. Not in this hotel. Also when I mentioned that our bath tub wasn't draining properly instead to say how sorry they are I was told that this issue will be addressed to maintenance department.
Beautiful place but needs improvement with customer services.Owner Response
Thank you for taking the time to post your rating of our resort and for your feedback, both are greatly appreciated. Please accept my apologies that the level of service you received fell well short of your expectations. It is feedback such as yours that enables our team to address issue with our product and service, I thank you. I hope at some point in the future you will give us another opportunity to accommodate you.
Regards
Rene LeBlanc
General Manager -
Wonderful Cottage
We made reservations for one of the independent cottages. We loved the spacious accommodations and the privacy. It was nice to come in and the fireplace was already prepared by the staff for a fire; all you had to do is strike a match. The room was was very clean and the linens were so soft and luxurious. My only complaint was the choice of interior wall colors with the coordinating fabrics. They were extremely dark and it made the cottage look dreary.
This hotel is dog friendly.
I would give this hotel a A - rating and I would recommend staying here.Owner Response
Thank you for taking the time to post your rating of our resort and for your kind words, both are greatly appreciated. I hope you will stay with us again when back in the Digby area
Regards,
Rene LeBlanc
General Manager
