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Fairmont Hotel Macdonald


    Fairmont Hotel Macdonald
 in Edmonton
    Fairmont Hotel Macdonald
 in Edmonton

Reviews

TripAdvisor Traveler Rating:
1326 Reviews
Latest TripAdvisor Reviews

  • average at best

    by OnAir14312362681 on 2018-12-13 10:39 am

    room was tired, billing mistakes ,web check in no faster.The upgraded room was beside the elevator and noisy.Went to the business centre to do online checkin for my flight and it had closed down but the signs in the elevator still directed you to it.

  • Weekend away from life and kids

    by NorthStar07008645975 on 2018-12-13 10:39 am

    Surprise staycation for my wife's birthday The hotel staff did an amazing job for us but her in particular acknowledging her birthday in subtle but meaningful ways .Special thanks to Smudge the hotels highest ranking canine ,who sat with us after our relaxing massage , probably more for the birthday cake than our company. The entire experience was exceptional

  • Great Hotel; Great Service; Free Upgrade to the Gold Floor = AWESOME!

    by QR_Allbert on 2018-12-11 01:44 pm

    Thank you for the surprising upgrade during my stay. Unwinding on the gold floor lounge and staying in the upgraded rooms was a fantastic experience. Hotel staff at the Macdonald is always first class. Thank you, thank you, thank you!

    Owner Response
    Thank you for feedback. We're delighted you got to enjoyed our amenities and our exclusive Fairmont Gold.
    We look forward to welcoming you again soon!

    Warm regards,
    Maria Romero
    Sales & Catering Coordinator

    Sightsee787237, Sales & Catering Coordinator at Fairmont Hotel Macdonald, responded to this review

  • By far, the best hotel in town!

    by stefan b on 2018-12-11 08:53 am

    This hotel offers more than just a nice and cozy room. Food and services they provide are amazing and the spa/gym is top notch. It's truly an iconic place in Edmonton, the property has so much history I could almost feel it while chilling in the grandiose lounge...I highly recommend it! You'll be pleasantly surprised for sure!

    Owner Response
    Thank you for feedback. We're delighted you got to enjoyed our amenities.We look forward to welcoming you again soon!

    Warm regards,
    Maria Romero
    Sales & Catering Manager

    Sightsee787237, Sales & Catering Manager at Fairmont Hotel Macdonald, responded to this review

  • Very nice stay

    by Dany K on 2018-12-05 08:50 am

    We stayed on the gold floor and had access to their gold lounge. The lounge did not have as many food options as others I have stayed in but it was adequate. Alcohol was not included in the lounge access which I found strange since I have stayed in many Fairmont properties worldwide and alcohol drinks have always been free.
    The room was very spacious and charming. The pool and steam room were very nice but sadly the hot tub was closed during our stay.
    Service was great when it was available but we found that we constantly had to wait for attendants to actually show up at the gold desk. When the staff was there, they were super attentive and helpful.

    Owner Response
    We appreciate you taking the time to share your feedback with us. We will be taking your feedback and sharing it with the team so your next stay can be perfect. We look forward to welcoming you back in the near future.

    Warm regards,
    Maria Romero
    Sales & Catering Coordinator

    Maria R, Sales & Catering Coordinator at Fairmont Hotel Macdonald, responded to this review


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Book by Phone: +1 866 670 3764
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