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Gran Hotel Son Net


    Gran Hotel Son Net
 in Puigpunyent
    Gran Hotel Son Net
 in Puigpunyent

Reviews

TripAdvisor Traveler Rating:
613 Reviews
Latest TripAdvisor Reviews

  • One of the most beautiful places on earth.

    by Branimir08 on 2017-12-22 05:43 am

    Probably the best european hotel I have ever been, and I travel a lot. Magilcal place. Every detail is stilysh, high class royal level. Have to go there to feel it. Food incredible, not cheap but woth it. Palma is near if you must go there, but better to spend some spare time in Valldemossa or Deia that are nearby.

    Owner Response
    Dear Branimir08,

    Thank you very much for taking your time to leave your kind review on this site. We are delighted to read how much you enjoyed your stay with us.
    It was a real pleasure to read your comments and we would love to welcome you to our hotel soon again.

    Looking forward to your next visit,

    Javier Garc?a Montes
    Hotel Manager

    Javier M, Hotel Manager at Gran Hotel Son Net, responded to this review

  • Five star all the way

    by Royrolls on 2017-12-14 07:52 am

    A hotel can do all the right things ,add all of the little special touches etc ,but if the staff aren't interested,the hotel will go nowhere. The staff here at every level are brilliant; friendly, efficient ,helpful, professional and give the impression that they are actually happy for you to be there. The hotel itself is magnificent, the modern features have been done in such a way ,that they enhance the historical building ,keeping its original feel but providing all modern comforts. The rooms are massive , light airy and extremely well appointed. Views are fantastic both from the bedrooms, public rooms and just about anywhere else around the hotel. Bar prices are a bit steep but the room service menu is very reasonable for a five star establishment. Breakfast meets every taste with a superb selection of fare. Such a relaxing place to spend some time, love it.

    Owner Response
    Dear Royrolls,

    Many thanks for your visit and review.

    I am glad you have enjoyed your time with us and very much appreciate your comments. I will be more tan happy to share them with all the team.

    Look forward to welcome you back.

    Yours sincerely,

    Javier Garc?a Montes
    Hotel Manager

    Javier M, Hotel Manager at Gran Hotel Son Net, responded to this review

  • Such a pleasure

    by LS701 on 2017-11-17 011:26 pm

    As we were unable to book a room at the hotel as it was full, we stopped off for lunch. The hotel was just as we remembered it from 2 years ago

    Spectacular location, breathtaking views, friendly & courteous staff. What else could you possibly want?

    Owner Response
    Dear LS701,

    Many thanks for your visit and review. I could not be more satisfied after reading your lovely comment.

    I hope you have the posibility to stay with us in the near future.

    Yours sincerely,
    Javier Montes
    Hotel Manager

    Javier M, Hotel Manager at Gran Hotel Son Net, responded to this review

  • Simply the best!,,

    by Virginia F on 2017-11-17 10:15 am

    It does not get better than this! This hotel is perfection from the rooms, the views, the staff (Adrianna, Jose) and everyone else. Best G&T (thanks Jose). It's is 5 star at its highest. Didn't want to leave. Do not hesitate to book - you will not be disappointed!

    Owner Response
    Dear Virginia F,
    Thank you very much for taking your time to review our property online and sharing your experience. I will proudly share your comments with our staff.
    Our main goal is creating the perfect experience for every guest, so we love to read how enjoyable your holiday was.

    We look forward to welcoming you again anytime you wish.

    Very best regards,

    Javier Montes
    Hotel Manager

    Javier M, Hotel Manager at Gran Hotel Son Net, responded to this review

  • Honeymoon

    by Tasha R on 2017-11-12 05:20 am

    My husband booked this hotel for a short honeymoon after we got married. The setting is stunning and the hotel itself is beautiful inside and out. Our room had a separate entrance with a little private courtyard which was really nice for sitting in outside in the evening and having a few drinks. The room was oldy worldy and quirky with the most comfortable, massive bed!

    The food was incredible and I would definitely recommend the BBQ night on the outside terrace if you're lucky enough to be staying when it's on.

    I think the one thing that let this place down was the service at meal times - for a five star hotel I would have expected a bit more attentiveness. We stayed for four nights and three out of four mornings we had to catch the waiters attention to take our breakfast order. We also waited a long time to get drinks while we ate outside for the BBQ night; again having to catch the waiters eye to remind them.

    The front house were great and the staff who came and replenished the water each evening was a nice touch.

    The pool area is also really nice but there is a charge to hire a cabana. For the cost of staying at the hotel I would expect that these would be openly available to guests.

    Owner Response
    Dear Tasha R,

    Thank you very much for sharing your experiences at Gran Hotel Son Net on Tripadvisor. I really value your feedback. Yours comments have deserved my best attention and I really apologize if the service delivered in a couple of situations, was not the one we are known for.
    Should you plan to return to our beautiful island please do not hesitate to inform me of your next reservation giving me the opportunity to make your stay more pleasurable.

    Best regards,


    Javier Montes
    Hotel Manager
    jmontes@sonnet.es

    Javier M, Hotel Manager at Gran Hotel Son Net, responded to this review


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