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NH Collection Roma Palazzo Cinquecento


    NH Collection Roma Palazzo Cinquecento
 in Rome
    NH Collection Roma Palazzo Cinquecento
 in Rome

Reviews

TripAdvisor Traveler Rating:
701 Reviews
Latest TripAdvisor Reviews

  • Special birthday

    by lindyloushep on 2017-12-07 08:49 am

    The hotel was perfectly located. Right by train and bus stations. Could easily walk to most tourist sites and others by tube. Hotel was superb. Rooms although quite small were fully equipped and up to date. Staff very helpful and friendly. Found a fantastic family run restaurant the best Italian restaurant and less than 5 mins walk. All in all, well worth staying there.

  • Love the personalized breakfast

    by Dawniey on 2017-12-07 08:07 am

    Rooms were ok. Not the largest but comfortable and clean.

    The breakfast however was just great because you can personalize almost everything. In addition to omelette where you can choose your topping(which is more common), you can also choose fruits or nuts etc that you like and they will make a smoothie or yoghurt drink or milkshake for you as you desire. Just delightful! There was obviously a nice spread and even a lovely kids corner with kids cutlery and where food items were in bite sizes .

    Location wise. Right next to the railway so definitely convenient. However it means there are also more crowds from all walks of life. That said the hotel grounds itself are somewhat separate and so the rooms are very quiet despite the crowds just next door.

    Overall we enjoyed our stay at the hotel!

  • Nice hotel but the beds are awful

    by charleslee8581 on 2017-11-28 11:02 am

    This place is super convenient to the train station about a three minute walk. We had a room with a small patio and that was great but what the absolute worst was the comfort of the beds. Also the rooms were really warm and no way of changing the temp in the rooms.

    Owner Response
    Dear Guest,

    Thank you for choosing NH Collection Palazzo Cinquecento for your stay in Rome.
    It was a pleasure to host you in our Hotel please remember that we are ready to assist you whenever you needed and help you changing the temperature in room which is adjustable from the room and the Front Desk. We are sorry that you didn't like the mattress, usually our Guests enjoy their comfort.

    We are waiting to welcome you back to improve your NH Collection experience.

    Best regards,

    Dolores de Bethencourt
    General Manager

    Dolores d, Direttore at NH Collection Roma Palazzo Cinquecento, responded to this review

  • Exemplary Service

    by len5301 on 2017-11-28 07:05 am

    Just a brief note to say that my wife and I were greatly pleased by the quality service which we received during our six day visit to NH Collection, 11/16-11/21. Our room was quite comfortable and well attended by the hotel staff every day. The meals in the dining room were not only healthy but well prepared at breakfast and dinner.

    Worthy of special mention was the service provided one evening by Elviro & Kenneth, both of whom went above and beyond to make certain that we shared an unforgettable dining experience.

    I would like to mention as well, the excellent cooperation and support of Daniel at the front desk whose prompt and professional service enabled me to resolve several outstanding concerns regarding the theft of my wallet on Fri, Nov. 17th. He assisted me in reporting the loss of my American Express card, Driver's License and several other important documents.

    I look forward to returning some day soon with my wife and other members of the family so that they may also share an unforgettable experience of comfort, adventure and hospitality.

    Thanks so much for an excellent visit.

    Owner Response
    Dear Guests,

    Thank you for choosing NH Collection for your stay in Rome and for taking time to review our property.
    We are glad that our helpful staff could assist you whenever you need it. Our priority is to take care of our guests making them feel special and giving them the best service.
    We hope you will stay in our NH Collection in the future and please do not hesitate to contact us for any assistance you may need.

    Best regards and greetings from all our staff!

    Dolores de Bethencourt
    General Manager

    Dolores d, Direttore at NH Collection Roma Palazzo Cinquecento, responded to this review

  • Perfect Hotel

    by Sergio L on 2017-11-27 011:31 pm

    I had to stay few days in Rome, coming and leaving from the Airport. I have chosen the Hotel mainly for the location because is at walking distance from the Termini train station.The surprise was in finding an elegant and new hotel, nice and spacious room and toilet and excellent welcoming. The staff was really polite and helpful. I think I will choose this hotel again on my next trip to Rome.

    Owner Response
    Dear Sergio,

    Thank you for choosing our NH Collection for your stay in Rome. It is a pleasure for us to read that you enjoyed staying with us!
    We love to surprise our Fans and create unforgettable experience, so please on your next trip to Rome, let us know that you are coming back!

    We hope that your visit in Rome will be very soon.

    Best regards,

    Dolores de Bethencourt
    General Manager

    Dolores d, Direttore at NH Collection Roma Palazzo Cinquecento, responded to this review


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