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Omni La Costa Resort & Spa


    Omni La Costa Resort & Spa
 in Carlsbad
    Omni La Costa Resort & Spa
 in Carlsbad

Reviews

TripAdvisor Traveler Rating:
3306 Reviews
Latest TripAdvisor Reviews

  • Great Stay at the Omni

    by 722willisb on 2018-09-20 09:01 am

    Phenomenal and Friendly service - highly recommend. Great golf course, pool, and room facilities. I was there for business and they made the experience extremely comfortable. All staff were well trained, knowledgeable, and welcoming, especially the front desk employees and valet / bell desk. The conference facilities were also nice and close to most hotel rooms, making for an easy commute back and forth.

  • An opportunity for improvement!

    by 546joseluisn on 2018-09-20 08:36 am

    My expectations were very high for this property but I was disappointed.The building of my room is old, tired and in desperate need for TLC. The room size was ok but the location was horrible, noisy and totally out of the way. The couch in the room was dirty - or it could have been just the age of the couch... the lighting in the parking lot assigned to that building is horrible definitely not to par with the rest of the resort. Easy fixing if they pay attention to detail.... staff is wonderful tho... they try to accommodate you in every way they can. Very happy about that!!!

  • Nice hotel but...

    by Norma V on 2018-09-20 05:27 am

    This hotel is beautiful. Overall the staff is accommodating and some are exceptional. I did run into some issues with the VUE restaurant, that were resolved in part. This would not deter me in returning.

  • Beautiful grounds but outdated rooms

    by Wherescarla on 2018-09-19 06:21 pm

    Valet staff was wonderful when I arrived. They held my car while I checked in, in case my room was far. The check in person was friendly and helpful and gave me a map of the large resort. The valet helped show me to my room since it was dark which was kind of them. All of the staff were great!

    The room (Plaza Room): peeling paint, outdated furniture, no bottled water or mini bar - I was soooo thirsty. No vending machines either....I had to walk all the way back to the marketplace to buy a $5 bottle of water.
    The WiFi doesn't work well in the room, if at all. Cell reception in the room isn't great either. The shower hit my head and I'm only 5'5. Cold drops continued to fall on me from the rain shower, despite turning it off, and water leaked through the shower.

  • Great Weekend Getaway

    by Nas222 on 2018-09-17 03:03 pm

    I have stayed at La Costa in the past. I thought the property was cleaner and better organized. The Spa was amazing.Had a great massage with Evelina.
    My room was far away from the ballroom where my conference was being held but it was spacious and quiet. The bathroom was very big.
    The stores/boutiques are very nice and not over-the-top pricey.
    I really enjoyed my stay!

    Owner Response
    Dear "Nas222,"
    Thank you for taking the time to submit your feedback regarding your recent stay. We are so glad to hear that overall you had an enjoyable stay. We will be sure to pass along your kind words to our Spa team and Evelina, too!

    We look forward to having the opportunity to welcome you back again sometime. Thank you for being our guest.

    My best,
    Liv Gorman Guest Relations Manager

    LivG151, Guest Relations Manager at Omni La Costa Resort & Spa, responded to this review


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