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Omni San Francisco Hotel


    Omni San Francisco Hotel
 in San Francisco
    Omni San Francisco Hotel
 in San Francisco

Reviews

TripAdvisor Traveler Rating:
5934 Reviews
Latest TripAdvisor Reviews

  • San Francisco's Omni Hotel

    by W4049NYninaa on 2018-12-11 08:06 am

    My husband and I attended a wedding in San Francisco and chose the Omni Hotel for our accommodations. We can not praise the staff enough for their excellence in service. Hotel is in a wonderful location with beautiful, rooms that are spacious and well appointed and the restaurant was also a wonderful experience. We are excited to return and enjoy all that we missed this go around.

  • Wonderful stay

    by Voyager32507919196 on 2018-12-10 06:47 pm

    Had a wonderful stay. Room was clean. The hotel and restaurant staff were nice and accommodating. The rooms were comfortable and quiet. Felt like we were the only ones in the hotel but the hotel was very busy. I highly recommend paying for valet parking. Sooo much easier.

  • My new best place to stay

    by Gogogal55 on 2018-12-08 06:35 am

    My girlfriend and I usually meet every year or so in San Francisco and we usually bunk in around Union Square but the prices were getting ridiculous so we looked at The Omni and never looked back. Great location to the Ferry Building, the California Cable Car....we got two rides home at no charge, love the Christmas Spirit! Close to shopping, North Beach and Uber was there in an instant. The staff were helpful and friendly, recommended and got us tickets to Beach Blanket Babylon, so fun. Loved the morning coffee delivery. It would have been 5 stars but the first room they put us in was on the top floor and not acceptable for a variety of reasons but this was quickly
    rectified and we had a great room on the 3rd floor facing Montgomery, very quiet. We did go back to our old haunt The St Francis for a drink.....it was so crazy we didn't stay for the drink, very happy with our decision.

  • Pet Policy Issue and Fee Issue

    by Doug B on 2018-12-08 05:57 am

    We stayed here when we lived elsewhere and have recommended the hotel to friends, so we decided to stay here for our last night in San Francisco with our 2 cats before moving to the east coast. I checked in with the cats and signed a pet policy agreement ($150 additional fee, by the way) and went up to the room. After getting settled in and letting the cats out of their carriers the front desk called me and said they only allow dogs but not cats. I spoke to the manager and he was nice enough to waive the policy which I appreciated because I was very stressed (moving isn't fun), but the questions remain why dogs and not cats, and what do they do with the $150? Our cats are only indoor pets and they use a litter box. Do they bring in a special hazmat team to fumigate the room? This was an unnecessarily stressful and irritating experience. Thanks, Omni. ??

  • Terrific stay

    by FussyGrl on 2018-12-04 05:52 pm

    I stayed at this hotel about 10 years ago and remembered it was great. Luckily, my memory was exactly right. This is a terrific place to stay--my room was clean, comfy (but not too small), and QUIET (which is important to me). Hotel staff was so helpful and polite. And I loved having hot tea delivered to my room each morning--join the loyalty program to get this perk. All the little things added up to a really great experience.

    Owner Response
    Dear FussyGrl,

    Thank you for taking the time to review your recent experience at the Omni San Francisco Hotel. We are very glad that you enjoyed our hotel and that we were able to live up to the memory of your past stay! We appreciate your kind words and positive feedback. We hope to welcome you back at the Omni next time you visit San Francisco.

    Sincerely,
    James Lim
    General Manager

    James L, General Manager at Omni San Francisco Hotel, responded to this review


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