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Sofitel Legend Metropole Hanoi


    Sofitel Legend Metropole Hanoi
 in Hanoi
    Sofitel Legend Metropole Hanoi
 in Hanoi

Reviews

TripAdvisor Traveler Rating:
7511 Reviews
Latest TripAdvisor Reviews

  • A very good hotel

    by KIKUYU_10 on 2018-12-18 07:04 pm

    This legendary hotel is located in a beautiful French colonial building and it has a lovely garden and nice swimming pool. Staff is very kind at all the areas of the hotel and my room was nice (although the bathroom a bit small). I have been at the restaurant for having dinner and it was quite sisapoin, but breakfast is fabulous, with a very good quality and variety.

  • Wonderfull traditional hotel

    by AnonimoBrasil on 2018-12-18 01:38 am

    Very well located this traditionally decorated hotel is considered the best hotel in Asia. Small cares such as a silk robe is special. The breakfast is good. The hotel is very big so the difficult part is to make the guest feel exclusive.

  • Excellent hotel and great service.

    by RafikiLondon on 2018-12-17 07:58 pm

    Lovely hotel, great staff, good food excellent and efficient service. The location in Central Hanoi is great for visiting all sorts of cultural activities and the hotel is very much part of the cultural life of the city.

  • Loved our stay. Booking system fails.

    by Dog-onit101 on 2018-12-17 02:48 pm


    The Sofitel is at the top the tree amongst its peers in Hanoi.
    We stayed 2 nights on the 6th floor in the Opera Wing. It wasn't cheap at $3000 for 2 rooms for 2 nights but we wanted to have a splurge on our final few nights.
    The rooms , service and attention to detail were excellent . Accessing the Club / Members Lounge on the 7th floor offered private check in / check out , afternoon tea smorgasbord and free drinks during happy . All provided with impeccable service by the staff.

    The only negative for the Sofitel , which didn't over shadow our experience, is the booking system.
    I walked in directly 24hrs earlier directly to the front desk and made our Reservation personally with the clerk.
    The automated computer system emailed me later that day and said the booking had been cancelled . I then emailed the hotel directly the evening before to once again confirm our booking and I received a response saying that our booking had been accepted... but then an automated system once again cancelled our booking. ???
    So when we arrived on Saturday afternoon we didn't have a reservation and the staff were not expecting us.
    I don't where the system is letting the Hotel down but it needs to be addressed.
    In fairness ...we were escorted to a private check in and given an apology and refreshments and afternoon tea while we waited for our rooms to be prepared.

    The entire ambiance of the hotel is beautiful. Christmas lights and decorations enhanced the experience. The multiple bars and restaurants and attentive staff all make for a wonderful stay.

    The next time we visit Hanoi ... this is where we will stay. ??.
    (Although I will be triple checking our booking confirmations ?)

  • Wedding anniversary

    by 747nguyent on 2018-12-16 06:18 pm

    We stayed here 2 days 1 night. It's luxury hotel. It located in the center of Hanoi, very near to Hoan Kiem lake.
    All staffs was lovely and nice. They gave us big suprise for our anniversary. Thank you so much and we will come back soon!


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Book by Phone: +1 866 670 3764
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