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Sundvolden Hotel


    Sundvolden Hotel
 in Krokkleiva
    Sundvolden Hotel
 in Krokkleiva

Reviews

TripAdvisor Traveler Rating:
310 Reviews
Latest TripAdvisor Reviews

  • Excellent food and service and heavenly spa treatments!

    by camillaharbo on 2018-10-14 07:59 am

    I stayed at Sundvolden with four friends. Upon arrival we were greeted by a friendly receptionist, as we arrived a little later than planned we enquired if it was possible to postpone dinner, which was no problem.

    Rooms were big with comfortable beds and spotlessly clean.

    We had a drink in the cosy bar area before dinner and were served by a professional Danish girl.

    When dinner time came, we were shown to our table in the charming old part of the hotel. Our table was in a little private area with a fire place that added to the character of the old building. We had Michelle serving us, she was professional, friendly and knowledgable about the wines and food that were served.

    We had a fantastic set menu and the chef came out to tell us about each course, the produce used and how they source the produce. VERY impressive and interesting to hear. Amongst many other things, that they pick 60 kilos of wild garlic each year and go abroad to produce their own wine as well! Both food and wine (and the beer they produce themselves) were delicious and our vegan friend also really enjoyed her dinner! Oh and the focaccia was amazing! Big thumbs up from all of us!

    After a good nights sleep we headed for the breakfast buffet, which was well stocked and maintained, especially loved the freshly squeezed orange juice, personally I didn't try so many of the breakfast items as I was still full from the night before!

    We were very happy to get to meet the owner of the hotel, Cecilie at the breakfast, she took time to tell us about the hotel, the daily running and future plans. We could all sense that she was very passionate about Sundvolden.

    We also meet Grethe who was very kind to take (a lot of) time to show us around the hotel. The recent conference facilities were impressive and it's clear to see why Sundvolden would be a perfect choice as a large conference venue.

    Before we headed back we went for massage treatments, these were heavenly and we all felt so relaxed and blissed out by the time we left, I really didn't want mine to end!

    All the staff we meet at Sundvolden were highly professional and welcoming, always with a smile on their face. When we met staff in the corridors we were always greeted with a hei and a smile!

    We had a fantastic time, thank you all!

    Camilla and the Walaker girls

    Owner Response
    Thank you so very much for your wonderful review and for sharing it here on Tripadvisor. It was a pleasure to have you as our guest. We have shared the review with the whole staff and they were so glad! Thanks again, and hope to see you all back with us in the future.

    CecilieLaeskogen, Daglig leder at Sundvolden Hotel, responded to this review

  • Positively surprised

    by PEI67 on 2018-09-18 011:00 pm

    We have driven past this hotel to and from the mountain many times, but this time we chose to stay for the weekend.

    Pros:
    -Excellent service from the staff.
    -Very good food; both breakfast and dinner (we had 4 course dinner).
    -Very good spa (recommended!).
    -Surprisingly large and eventful hotel.

    Cons:
    -There was some noise from both the neighbor rooms, the hallway and the restaurant (music).

    Owner Response
    Thank you so very much for choosing to spend a weekend with us here at Sundvolden. Our sincere wish is that more bypassers would choose to do the same! Nice to hear that you were positively surprised. Hope to see you back with us on another occasion. Thank you so very much for your wonderful review and for sharing it here on Tripadvisor.

    CecilieLaeskogen, Daglig leder at Sundvolden Hotel, responded to this review

  • Unwanted wake up call.

    by Supadappa on 2018-08-30 06:20 am

    Recently spent a night at this hotel whilst working on an event they were having.

    My room was in the Villa Sundvolden building. This was clearly the budget section, though the room was quite acceptable (oiling the hinges on the bathroom door would be a good idea, as the sound was quite horrible).

    Lunch in the restaurant was very good. Though some of the staff could do with a lesson in customer service. I asked one member for something and rather than answer, she just looked at me all sour faced. It's fine to not understand Norwegian but if not then say so. She was then very off with me, when all I'd requested was something to drink as no water had been provided at our table.

    I had been sleeping for a couple of hours when, at 9am I was rudely awoken by a blinding light in my face. The cleaner had just walked into my room and opened the curtains. Totally unacceptable. She then left without bothering to close them properly.

    Reception staff were very friendly and accomodating.

    Owner Response
    Thank you for your helpful feedback. We will absolutely oil the hinges, thank you! Sorry to hear about your bad service experience in the restaurant, this is definitely not how we want you to experience us. And neither the wake up call. Thank you again for leaving this useful information for us and hope to see you back with us in the near future.

    CecilieLaeskogen, Daglig leder at Sundvolden Hotel, responded to this review

  • Worm place in a cold North

    by Jelena B on 2018-08-17 07:13 am

    hotel is realy nice, clean and comfortable. Food is good, breakfast especially. We had croatian girl as a waitress so we felt like home. Restorant is like an old tavern with fireplace and wood. Staff is friendly and professional. Lamb with potatos and celery was quite delicious. Wifi was littlw bit slow in some parts of the hotel, but everything else was great. Will recommend if you want to stay near Oslo but without the city rush.

    Owner Response
    Thank you so very much for your wonderful review. We will check up on the wifi speed, it should be the best, as we host big conferences regularly. Hope to see you back with us in the future!

    CecilieLaeskogen, Daglig leder at Sundvolden Hotel, responded to this review

  • Nice hotel with excellent staff

    by Maje on 2018-08-14 10:40 am

    My third stay at Sundvolden was much like the previous ones. I stayed in the older part of the hotel this time. The room was basic, but very functional and very clean. I did get an unwelcome visit from a couple of grey silverfish (skjeggkre) in the sink in the bathroom, and alerted staff about this, but not a problem for me.

    The new conference part of the hotel was nice, clean and modern. (I did miss the pool that was there before the rebuild, though.)

    Good food.

    The thing that makes this hotel deserve a "very good", though, is the staff. All the staff I encountered were service-minded, friendly and professional. Keep it up, Sundvolden!

    Owner Response
    Thank you so very much for your nice review. So nice to have you back! We are working on eliminating the silverfish from the old building, it`s a ongoing battle in cleanliness and avoiding moisture (humidity). We will win! Hope to see you back with us again soon!

    CecilieLaeskogen, Daglig leder at Sundvolden Hotel, responded to this review


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