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The Fullerton Hotel Singapore


    The Fullerton Hotel Singapore
 in Singapore

Reviews

TripAdvisor Traveler Rating:
4164 Reviews
Latest TripAdvisor Reviews

  • Outstanding

    by Andonnamac on 2018-06-15 02:47 am

    This hotel matches any of the hotels all around the world. The service & quality of staff that is provided are to be commended.
    Facilities & cuisine 10/10
    The rooftop bar was a spectacular viewing point for the laser light display.
    Highly recommend

  • The hotel makes things difficult for no good reason

    by Sanjiv T on 2018-06-14 11:18 am

    My hotel room faced other rooms/corridor. So I had to keep the curtains drawn all the time!

    It was difficult to navigate through the room TV menu. It took 2-3 days to get used to the system Why can't the hotel keep things simple!

    Hotel offers free internet but it disconnects every 24 hours which is a real pain when using multiple devices as they keep getting disconnected now and then, and one has to sign in again in all of them. Why cant the hotel keep the internet connected until the check-out date?

  • Beautiful Premises but poor qualified service

    by makinesta on 2018-06-13 05:22 am

    I revisited this hotel as I had a very good experience several years ago.
    There is no doubt about its pefect location and astonishing appearance indeed.
    However I was very dissapointed with the reduced quality of service I had received this time.
    When I checked in, I requested the same floor that I stayed last time which was 6F.
    The lady at the front desk somehow recommended 7th floor saying it has exactly the same view with the same balcony. I accepted the offer. But the balcony was very different between these two floors. While 6F has very spacious room, 7F balcony has cozy room with a high wall in front. I must say the view from both balconies are amazingly dinamic and impressive over the marina bay view though. It's just I liked the spacious room. I wanted the lady to be honest on that.
    Also the lady said they would prepare the sandwich for us by checking out at 5:30AM as I miss the breakfast due to the early checking out. However when I checked out, there was no sandwich ready. The staff said they did not know anything about my sandwich. They generously said they could prepare some pastries if I waited a little while. But I had to hurry to the airport so I turned down the offer.
    There was one more dissapointment. i received the coupon of free cocktail very late at night. I found the coupon in the envelope that was placed underneath the door when I woke up in the morning. I had no chance to enjoy them when I had to leave the hotel early in morning. I wish I received them much earlier. I appreciate the offer though.
    Overall I was again impressed with the beautiful hotel with a very nice room and amazing view maintained tidy and beautiful. I just wanted to have the service to the value of price I paid for.

  • Poor and in dire need of renovation

    by 24Hour on 2018-06-12 05:12 am

    Booked a large room, top floor overlooking the bay. Electric plug were falling out of the wall. Urine stains on the tile/marble in the bathroom. The housekeeping manager said that was normal. Checking out, the staff tried to overcharge by several hundred dollars over the Amex promotional price. When I corrected them and pointed out their mistake they were rude but agreed. For the same price we should have stayed at Fullerton Bay. Avoid this hotel.

  • Fabulous!

    by Amethyst627 on 2018-06-11 05:58 pm

    This is a late review, but we stayed here for one night early in May. We just wanted to treat ourselves to a stay in a nice hotel in Singapore and looked at the various options. The Fullerton certainly lived up to expectations. The entrance is grand and the welcome is warm. Our room overlooking the courtyard was spacious, attractive and well equipped. Everything worked like a charm (although we couldn't figure out how to open the curtains in the morning - our problem, I think.). The buffet breakfast offered an excellent range of appetising food and the service was excellent. Would love to stay there again. It's worth knowing that there is an underpass that links the Fullerton with the Fullerton Bay Hotel as it saves time and perspiration.

    Owner Response
    Dear Amethyst627

    Thank you for your lovely review.

    We are delighted to know that you had an enjoyable stay with us and we definitely look forward to welcoming you back in the not too distant future!

    Yours truly
    Cavaliere Giovanni Viterale
    General Manager

    Giovanni V, General Manager at The Fullerton Hotel Singapore, responded to this review


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