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The Fullerton Hotel Singapore

    The Fullerton Hotel Singapore
 in Singapore


TripAdvisor Traveler Rating:
4043 Reviews
Latest TripAdvisor Reviews

  • Iconic hotel with unbelievably great service!

    by Sinbad_sg on 2018-03-21 00:38 am

    I've stayed in the Fullerton Singapore on a few occasions and every now and then, I may try out some other hotels in Singapore but Fullerton is just getting better and better every time I stayed there so much so that I've decided that I'll just stick to this hotel.

    The hotel staff are so well trained that they all appeared to have a consistency in the way they treat all guests with respect, warmth and unbelievable hospitality! You will notice this during breakfast when almost every staff is able to address you by your name!

    One special staff that I have to mention her name is Shirlyn Tan. I once had my business suit dry cleaned which wasn't done very well (there were sweat marks underneath the jacket after I brought back the suit to Hong Kong) and not only did she offered a complimentary dry cleaning of my business suit on my next visit, she upgraded my room as well.

    Another time when I sent in my business suit for dry cleaning, they noticed that one of my buttons on my sleeve was chipped off and they took the initiative to replace the broken button.

    My last stay in Fullerton was in Feb 2018 and Shirlyn made my trip memorable again by putting in small festive gifts (in was during the Chinese New Year week) to surprise me.

    Thank you for making all my business trips in Singapore memorable. It definitely takes away the pains of meetings and work stress that comes with business trips.

  • Very good location but just average service level

    by Dewi E on 2018-03-20 05:21 pm

    We stayed in different hotels in Singapore which are mostly 4-5 or 6 stars. By far, Ritz Carlton Millenia and Four Seasons at Orchard Boulevard have the best service among hotels we have stayed in in Singapore l. We stumbled upon Fullerton as the other two were fully booked. Our first impression, the location were marvelous. It is very centralized, near to the Clifford Pier, Esplanade, Marina Square, Suntec City and CBD. The view was stupendous especially during the night time where there are light shows and animations from different attractions. However, the hotel itself was kind of just renovated. The renovated part of Fullerton probably doesn't reflect the real size they described online. So when we booked for 2 adults and 1 child we thought an extra bed will fit well in the room. Unfortunately, not. So, they had to make us move to the older floor (with slightly bigger size), and there it was much better. During all these changes, staff were not so quick and had to be reminded all the time to react. Other than that, all other amenities are fine, of course can be improved.

  • 30th Wedding Anniversary

    by 609lidijah on 2018-03-20 01:36 am

    Thank you to staff and management for a wonderful stay at this iconic Singapore property. If you want to to have a special Singapore experience, this is the place for you. The location and ambience is superb. We hope to come back soon.

  • Excellent Service and Hospitality

    by 949justint on 2018-03-19 08:12 am

    My wife and and had a fabulous experience when we checked-in on late Saturday night. We were newlyweds and checked-in late on Saturday night and we were grateful for the kind gesture by Mr Boon Chun Khai and his team who gave us a complementary upgrade and late check-out.

    When we entered the room, it was amazing. There was a complementary champagne and the bed was decorated with balloons. The room had a balcony facing the Singapore river. We love the view where we took some time off for some photos.

    It was an wonderful night and we were very well rested. The services in the hotel is excellent and meticulous. With any further opportunity to book a room again, I would want to stay in The Fullerton Hotel again.

    Owner Response
    Dear 949justint

    Congratulations on your wedding and thank you for taking the time to share your recent stay experience with us.

    We are delighted to know that you and your wife love the room that was specially arranged for both of you and that you had a wonderful stay with us on this special occasion.

    We wish you a happy marriage and we hope to have both of you back soon!

    Yours truly
    Cavaliere Giovanni Viterale
    General Manager

    Giovanni V, General Manager at The Fullerton Hotel Singapore, responded to this review

  • Reserved tables not used.

    by David W on 2018-03-18 06:33 pm

    We stayed for 2 nights in transit through Singapore.
    Heritage room was very comfortable with excellent amenities but no view.
    First night went up to the roof bar to find every table reserved, but not many people came. Same thing happened at breakfast, 2 tables reserved which meant we could not sit there. Sat for 1.30 minutes and only on person came in at the end. Why not just have open seating in a bar and breakfast?
    Balcony view....

    Owner Response
    Dear David W

    Thank you for your review.

    We are glad to receive your feedback. Your comments on the reserved tables at the restaurants are well noted and have been highlighted to our F&B Manager.

    We look forward to welcoming you back in the near future.

    Best regards
    Cavaliere Giovanni Viterale
    General Manager

    Giovanni V, General Manager at The Fullerton Hotel Singapore, responded to this review


International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
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