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XV Beacon


    XV Beacon
 in Boston
    XV Beacon
 in Boston

Reviews

TripAdvisor Traveler Rating:
1210 Reviews
Latest TripAdvisor Reviews

  • Our first stay certainly won't be our last

    by Scott K on 2018-12-11 06:34 am

    My Wife and I stayed at XV Beacon recently and would recommend this hotel to anyone. Check In was a breeze and we were up in our room in no time. We stayed in a Beacon Hill Studio which was plenty big enough for the two of us even when ordering room service. I had mentioned ahead of time that we were just celebrating a Holiday weekend and they put us in the room that had the Christmas Tree out the window. The look on my Wife's face seeing that she had a fireplace and a Christmas Tree to look at was priceless. We scheduled the courtesy car a few days ahead of time as we were going to a show at the Wang which was really nice. The driver gave us his card so we could call for a pickup if available, but just cabbed it home. While we were at the show they came in for turn down service and put the local Christmas station on the sound system (room and bathroom) so when we walked back in my Wife was again floored. We ate downstairs at Moo which was very good and the menu is available for room service as well. It was a great experience.

    Owner Response
    On behalf of the XV Beacon team, we thank you for your wonderful feedback and glad you enjoyed your stay. It is wonderful to hear you enjoyed the room with the view of the tree; it is my favorite room this time of the year just due to that stunning view- certainly gets you in the holiday spirit. We will be sure to share your review with those team members whom made your stay extra memorable and we look forward to having you back soon!

    Warm Regards,
    XVB Team

    kara s, Director of Sales at XV Beacon, responded to this review

  • Few observations after several visits

    by JAJK66 on 2018-12-10 11:20 am

    I have stayed three times over period of 4 months each time with a different room type. Two out of three visits one of the two lifts was not working. The Classic room is quite small. I've written before the layout makes it smaller than the stated space. Last time I ordered room service dinner and realized you either have your dinner in the hallway at the desk or off the tray on your bed. Neither is very optimal. The Double Contemporary Classic is very good size though two double beds take quite a lot of space. I think it was one of the Studio rooms I was upgraded on one occasion. This was a seriously nice room. Plenty of space. Very functional. Only problem was it was facing the street, and starting at 4am there were plenty of truck traffic outside. Not great if you are jetlagged - ask for room facing back. The room service food is very high quality and they provide a very nice selection. Now I have also visited the gym few times. It's small and the low ceiling makes it feel even smaller. That said, it is enough to get in a reasonable workout. For me the main thing is the location is super convenient for our office, and in that area it is the nicest property. Still wondering why the visits don't show up in my iPrefer account even after I pointed it out to the front desk.

    Owner Response
    On behalf of the XV Beacon team, we thank you for your feedback and I'd love to connect with you further to explore your iPrefer account information to see why the points have not transferred for your past stays. Please do reach out to me directly at ksmith@xvbeacon.com or our revenue manager, Mat Chu at mchu@xvbeacon.com. Thank you and we look forward to your future stay with us at XV Beacon!

    Warm Regards,
    XVB Team

    kara s, Director of Sales at XV Beacon, responded to this review

  • Luxurious Comfort

    by Chance S on 2018-11-20 04:07 pm

    Stayed at XV Beacon for four nights. Staff was always welcoming when returning to the hotel in the evenings. The car service was a nice touch, although they aren't able to pickup or dropoff at the airport without a $40 fee. That was unexpected, but took an Uber instead for $20. Seems like it would be worth the fee to get the license to be able to offer that service to guests. Amenities were great. Fireplace in the room was a nice touch in the evenings. Rooftop had a great view. Nice area to lay out in the sun. Housekeeping was prompt with requests, and always serviced the room very well twice a day. I will absolutely stay here again next time we're in the area!

  • Simply the best hotel in the area

    by YYL2014 on 2018-11-10 07:38 am

    This was the second time I stayed at the XV Beacon, and I highly recommend it. The entire experience was flawless.

    Reception (we had Steven) was friendly, quick and very professional. For those who tend to send mail or packages to hotels, the XV Beacon does not charge a fee for storage. In fact, I had well over a dozen items and they were all pre-delivered to my room.

    The room itself is fantastic - soft music was playing over the sound system, and there's a faux fireplace waiting to be clicked on to provide ambience and warmth. There was even a packet of EmergenC next to a bottle of water - brilliant! And there was even a personalized letter of greetings on the table. The bed was great, the shower water was strong - even the iron was high quality. (Ask for it if needed, not in the room).

    Overall, a perfect experience.

    Owner Response
    On behalf of the XV Beacon team, we thank you for your wonderful feedback and glad you enjoyed your last couple of stays with us. It is wonderful to hear you appreciated the little details mentioned above as we really pride ourselves our unique offerings along with exceeding guest expectations through our peerless and personal service . We will be sure to share your review with those team members whom made your stay extra memorable and we look forward to having you back soon and i'll be sure to note your preference on having the iron in your room prior to your arrival!

    Warm Regards,
    XVB Team

    kara s, Director of Sales at XV Beacon, responded to this review

  • Good hotel in great location.

    by Rob4755 on 2018-11-05 05:17 am

    Stayed here twice, at the beginning and end of our holiday to New England.As others have said, it's in a perfect location within easy walking distance of Boston Common, Beacon Hill and the start of The Freedom Trail etc. The first room was pleasant enough but noisy, especially when the dustcart arrived early in the morning! On our return visit though, we had a suite which was lovely. The fireplace, the walk in closet and best of all the jacuzzi bath! As others have said though, it's all really dark not helped by the decor and dark furnishings. Better lighting would help. All staff we dealt with were friendly and helpful.

    Owner Response
    On behalf of the XV Beacon team, we thank you for your wonderful feedback and glad you enjoyed your stay each visit. We will be sure to share your review with those team members whom made your stay extra memorable and we look forward to having you back soon!

    Warm Regards,
    Kara Smith & XVB Team

    ksmith1515, Director of Sales at XV Beacon, responded to this review


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