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AKA Times Square


    AKA Times Square
 in New York
    AKA Times Square
 in New York

Reviews

TripAdvisor Traveler Rating:
714 Reviews
Latest TripAdvisor Reviews

  • Daughters 21st birthday trip

    by Trevor_Power_MBE on 2019-12-26 10:42 am

    Liz.... This is the most amazing hotel staff representative you could wish to encounter.
    The story is too long, but to summarise... 15 minutes after my arrival at AKA Times Square from the airport I realised I had left my phone in a yellow cab. Several staff members immediately set about calling my phone and continued until eventually the person who found my phone called the hotel ? to locate a lost mobile phone in New York is beyond belief, but knowing that I had just arrived and did not know my way around, Liz went way beyond the call of duty and collected it.

    I can't thank the staff enough, my short break with my daughter to celebrate her 21st birthday was almost ruined on arrival, but this hotel has an approach to guests far beyond expectation.

    The hotel itself is everything you can want and more, location, staff, rooms and ambiance are all 10 out of 10, would definitely stay again... Highly recommended.

    If you are reading this review, stop searching for accommodation in New York, you have found what you are looking for.

    Thank you to all the staff, especially Liz ?

    Owner Response
    Thank you for sharing your experience at AKA Times Square. We do indeed have an ideal location, and were pleased to read that you also enjoyed our "amazing" staff, the outstanding service received, your suite and the ambiance of the property. It is a true joy to hear when one of our team member's goes above and beyond to ensure a positive experience and exceeds our residents expectations. I will make sure your kind words of admiration and appreciation are passed on. We appreciate you taking the time to provide our team with feedback and look forward to the opportunity to host you again in the near future.

    Sincerely,
    Luke Wagner
    Operations Manager

    AngieMakishi, Front Office Manager at AKA Times Square, responded to this review

  • Location, room, and staffs are GOOD!

    by ç人 輿 on 2019-12-12 03:49 am

    The suite has ample space and all facilities for living (kitchen, dishes, cutlery, microwave, dishwasher, laundry machine).
    The staffs are very kind and cheerful. Although my English is very poor, they helped me politely.
    The location is the best. I enjoyed Times Square and the holiday market every night. I became a resident in Manhattan during stay.

    Owner Response
    Thank you for sharing your experience at AKA Times Square. We do indeed have an ideal location, and were pleased to read that you also enjoyed your spacious suite with a full kitchen and laundry facilities. It is always is encouraging to hear that our staff are both helpful and polite and that you enjoyed the holiday market just a couple blocks away during your time in residence. We appreciate you taking the time to provide our team with feedback and look forward to the opportunity to host you again in the near future.

    Sincerely,
    Luke Wagner
    Operations Manager

    AngieMakishi, Front Office Manager at AKA Times Square, responded to this review

  • Perfect Apartel!

    by Mkeansc2015 on 2019-12-10 00:25 am

    Best location you could wish for away from the crowd! Friendly, helpful staff and a very clean, well thought out 1 bed apartment finished to a high standard...highly recommended if it is your first trip to New York to help make your experience as comfortable as possible!

    Owner Response
    Thank you for sharing your experience at AKA Times Square. We do indeed have an ideal location, and were pleased to read that you also enjoyed your clean, well appointed and thought out one bedroom suite. It is always wonderful to hear that our team members were both friendly, helpful and that your experience was comfortable and enjoyable. It is out goal to be your home away from home no matter what brings you to NYC and we appreciate you taking the time to provide our team with feedback and look forward to the opportunity to host you again in the near future.

    Sincerely,
    Luke Wagner
    Operations Manager

    AngieMakishi, Front Office Manager at AKA Times Square, responded to this review

  • Travelling to Manhattan? Family along with? Check AKA out!

    by danpolk on 2019-12-09 06:36 pm

    Family of 5 including 3 20-something daughters in Manhattan to celebrate a milestone B'Day. We were hard-pressed to find accommodations and finally found AKA Times Square. WOWSER! Couldn't have done better at ANY price. Excellent midtown location just off Times Square with easy walkable access to theatre/Central Park/subway. Two bedrooms, common LARGE family area, full kitchen with range/oven/microwave/washer/dryer/large refrigerator (Sub-Zero w/ ice-maker!!). Staff outperformed the room! The Universe smiled on us...No complaints. Minor issue- One bathroom (3 daughters), little natural light in our room. . Highly recommend you check it out for yourself!

    Owner Response
    Thank you for sharing your experience at AKA Times Square. We do indeed have an ideal location, and were pleased to read that you enjoyed your spacious suite with a full kitchen and laundry room. It brings a smile to our face to hear that our incredible staff out performed the accommodations and to know that you took advantage of the many attractions and ample transportation available just a short walk from our front door.We appreciate you taking the time to provide our team with feedback and look forward to the opportunity to host you again in the near future.

    Sincerely,
    Luke Wagner
    Operations Manager

    AngieMakishi, Front Office Manager at AKA Times Square, responded to this review

  • First time using apartment versus hotel and not disappointed.

    by David g on 2019-11-18 06:42 am

    This was our first time using an apartment rather than a quality hotel. Location was superb between 6th Avenue and Times Square but we were never bothered by noise issues.
    The friendly 24hour reception staff were on hand to answer any questions. Our deluxe suite was really well appointed with separate bedroom, kitchen area with all the appliances you could need including an excellent fridge freezer ( if you like a cold beer) and a separate good size lounge area. To be honest we did not cook much but it was great to have the flexibility to have breakfast at our leisure rather than fit with hotel time scales. The suite was very clean and we had one housekeeping visit half way through our seven days.

    Only downside was that we thought the optional grocery package on arrival was not good value, although convenient.
    Finally it was pleasing that they agreed to a later checkout at no extra cost. Would certainly consider AKA again.

    Owner Response
    Thank you for sharing your experience at AKA Times Square. We do indeed have an ideal location, and were pleased to read that you also enjoyed your spacious suite and full kitchens. It is always encouraging to hear that the cleanliness of the suite and your housekeeping service exceeded your expectations. We appreciate you taking the time to provide our team with feedback, including your comments regarding the grocery package, and look forward to the opportunity to host you again in the near future.

    Sincerely,
    Luke Wagner
    Operations Manager

    AngieMakishi, Front Office Manager at AKA Times Square, responded to this review


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