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Aleph Rome Hotel, Curio Collection by Hilton


    Aleph Rome Hotel, Curio Collection by Hilton
 in Rome
    Aleph Rome Hotel, Curio Collection by Hilton
 in Rome

Reviews

TripAdvisor Traveler Rating:
519 Reviews
Latest TripAdvisor Reviews

  • Perfecto...

    by KeremCenk_72 on 2020-02-14 08:29 am

    It is my first time at Curio Collection bu Hilton. I can not find a word to describe the hotel. Perfect. Great. Brand New. So Clean. Everyone is so polite. When doorman opens the door for you, on your first step you will feel something different. Must try to stay there.

    Owner Response
    Dear Mr KeremCenk,
    Thank you for taking the time to share your experience with us.
    I am delighted to learn that the effort we make in taking care of every detail and in focusing on the service contributed to make your stay unforgettable .
    Your kind words of appreciation about the quality and the efficiency of our service are the strongest motivation for us to offer an Always better experience to our valuable Guests.
    We will for sure share them with all the staff,! We are looking forward to welcoming you back soon!
    Best regards
    Pamela Zullo
    Rooms Division Manager

    PamelaZ265, Manager at Aleph Rome Hotel, Curio Collection by Hilton, responded to this review

  • Functional Elegance

    by manymillionmiler on 2020-02-02 01:40 am

    The Aleph is what one should expect from an elegant metropolitan hotel. The staff was professional prompt and always helpful. They recognized needs before we even realized that we had them. The location can't be beat and the rooms were spotless and spacious.
    I would absolutely stay there again.

    Owner Response
    Dear Sir and Madame,
    Thank you for your excellent review! It is a pleasure to read such a positive rating after your stay with us.
    I will be very delighted to share your nice words with all our wonderful Team!
    We appreciate you being our guest and hope to welcome you back again in the near future.
    Best regards
    Pamela Zullo
    Rooms Division Manager

    PamelaZ265, Manager at Aleph Rome Hotel, Curio Collection by Hilton, responded to this review

  • Excellent Hotel with amazing staff and attention to detail

    by RobertH121 on 2020-01-17 07:04 pm

    We stayed for 5 wonderful nights at the Aleph Rome.

    From checkin to checkout we were treated superbly, that was the abiding memory of this hotel.
    It's well located- we were able to walk from Termi Station and often walked into the centre or to Spagna.

    Checkin was easy and charming, the room was comfortable and clean and refreshed a couple of times each day, including a night turndown service.

    The breakfast was very good, lots of choice and the eggs Benedict were excellent. Note however that when it's said breakfast ends at 10:30 it means that when the buffet is taken away.

    We ate in the Sky Restaurant one night which was extremely good and recommended.

    But it was the staff which made the hotel. Everyone, without exception was pleasant and greeted you with a smile and an hello. The bar staff remembered our tea order from day one, the Concierge reserved us a table at a restaurant we wanted and provided an confirmation card, everyone was so polite and courteous.

    Nothing was out of place at all - it's a slick operation and one I was pleased to be able to enjoy for a week.

    Owner Response
    Dear Mr Robert,
    Thank you so much for this lovely review, we really appreciate it!
    I am so happy to hear that you have enjoyed your time with us so much and we hope you keep coming back.
    Please know that your comments will be shared with all the wonderful Aleph team.
    We pride ourselves on our guest service, and we are thrilled that all the team members have made such lasting impressions.
    Looking forward to seeing you again soon.
    Regards
    Pamela Zullo
    Rooms Division Manager

    PamelaZ265, Manager at Aleph Rome Hotel, Curio Collection by Hilton, responded to this review

  • GEM boutique hotel in perfect historic center location!

    by 57SAM57 on 2020-01-14 09:21 pm

    This beautiful, new small hotel is a former bank that has been restored with incredible attention to detail which is evident immediately upon entering the building. The entire staff are the shining stars at the Aleph; enthusiastic, friendly, and beyond helpful. Of special note was Pamela Zullo, Rooms Division Manager who went above and beyond to ensure our stay was seamless. We felt very welcomed by all the staff from the moment we arrived. It's obvious how happy the staff are as you are always greeted enthusiastically by everyone you encounter. Customer service is their number one priority! The rooms are incredibly spotless, amazing comfy bed linens and pillows, Acqua di Parma toiletries and super soft towels all make for a very luxurious stay. Nespresso coffeemakers, electric kettles and a free stocked mini bar (no alcohol) are another nice touch at the end of a long day of sightseeing. You are a few blocks from via Veneto, Borghese Gardens, the Spanish Steps and the famous shopping center Rinascente.
    You must take an apertif in the stunning Onxy Bar. Their very friendly bartenders Lorenzo and Max will make you an impressive drink using only fresh pressed ingredients. The Rossini is a must try! We used all the amenities of the hotel including their beautiful spa with their fitness center in the former vault of the original bank, another must see! We highly recommend the Aleph Hotel to any discerning traveler visiting Rome.

    Owner Response
    Dear Sir and Madame,
    Thank you so much for your wonderful and detailed review!
    I personally thank you for your lovely words about me and my great Team! They are my strenght and
    I will be more than delighted to share your words with all of them .
    Reviews like yours are really our greatest success that we can achieve doing the job we love.
    We are also very delighted to read your appreciation for every aspect of your stay.
    I certainly can't wait to hosting you again in the very near future.
    Please do not hesitate to contact me directly in that occasion. I will be glad to take care again about your stay and to give you another unforgettable stay.
    Best regards and have a wonderful day
    Pamela Zullo
    Rooms Division Manager

    PamelaZ265, Manager at Aleph Rome Hotel, Curio Collection by Hilton, responded to this review

  • Professional service

    by DubaiMonsky on 2020-01-09 10:42 am

    Professional reception team, breakfast service staff, concierge and all. You're all wonderful! Keep up the good work!!!!!
    Thank you for making our stay a memorable one!!! Will definitely come back :))

    Owner Response
    Dear Sir and Madame,
    Thank you so much for this wonderful review!
    It is so nice to get such lovely feedback about our property and in particular about our great staff.
    Guest service and satisfaction are our highest priorities, and we are always happy to hear how instrumental our team members are in achieving those goals.
    We hope to see you back again at The Aleph Rome Hotel.
    Best regards
    Pamela Zullo
    Rooms Division Manager

    PamelaZ265, Manager at Aleph Rome Hotel, Curio Collection by Hilton, responded to this review


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