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Aranwa Cusco Boutique Hotel


    Aranwa Cusco Boutique Hotel
 in Cusco
    Aranwa Cusco Boutique Hotel
 in Cusco

Reviews

TripAdvisor Traveler Rating:
1523 Reviews
Latest TripAdvisor Reviews

  • Beautiful hotel with great location and staff

    by 333mitchelll on 2019-06-17 11:48 am

    The hotel is less than a block from the squares & great restaurants, The hotel itself if beautiful with good size rooms & comfortable beds. The morning breakfast was extensive including eggs to order. The rooms also have extra oxygen pumped in to help deal with the altitude. Highly recommend it.

    Owner Response
    Dear Mrs. 333mitchelll
    We're delighted you had such an amazing experience with us at Aranwa Cusco Boutique Hotel and you can share it through TripAdvisor. It's excellent our prime location, the buffet breakfast, unique service, the accommodation, etc.

    We strive to make all of our guests feel welcome and relaxed during their time with us. We'd love to have you back again soon to share an even more positive experience with you. Thank you so much for your preference.

    My best wishes,
    Romy Diaz Le?n - Hotel Manager

    Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

  • Best Hotel Iâve ever stayed in

    by 108eveb on 2019-06-16 12:56 am

    This hotel is amazing. The location is walking distance from the main plaza. The staff goes above and beyond to make you feel comfortable. My husband wasn't feeling great so they helped me with oxygen and offered to buy him medications. The hotel room was PERFECT! Perfect temperature and was oxygen infused. The floor in the bathroom was also heated. It was very luxurious! We were welcomed with Mu?a tea and the staff was extremely attentive to our needs. I couldn't have been happier with my choice!

    Owner Response
    Dear Mr. 108eveb
    The time you invested in writing a review about the Aranwa Cusco Boutique Hotel through TripAdvisor is highly appreciated and we are delighted to learn that all of our efforts and dedication we made it possible to exceed your expectations.

    For us, it was an honor to be your hosts, our commitment is always be a step forward, take care and be part of your beautiful memories. Thank you so much for your preference and we are looking forward to welcome you again at the Aranwa Cusco Boutique Hotel in the near future.

    Kind regards,
    Romy Diaz Le?n - Hotel Manager

    Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

  • Exceptional customer service for family

    by Savita M on 2019-06-13 08:39 am

    Everyone went out of their way to provide exceptional customer service. With staff like Emerson, Cedric at the bar, I would love to come here again. Everyone is so courteous, helpful, speak English so well and food is very good as well.

    Owner Response
    Dear Mrs. Savita M.
    We thank you in a very special way for sharing your amazing experience at the Aranwa Cusco Boutique Hotel through TripAdvisor with other travelers. I am most gratified to read that you were impressed with the helpfulness and friendliness of our staff. We pride ourselves on only hiring the best of the best to ensure that each guest has a pleasant and unique experience. I'm glad they have made such a positive impression on you.

    It was our pleasure to host you and we hope to have the opportunity to welcome you back in the near future in your new home Aranwa Cusco Boutique Hotel!. Thank you so much for your preference.

    Kind regards,
    Romy Diaz Le?n - Hotel Manager

    Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

  • Unique hotel in great location

    by Gillian M on 2019-06-12 09:51 pm

    The hotel was beautiful and full of quirky artwork and sculptures. It had originally been the Mayors house and so was very historic and unusual. Our room was lovely with a big four poster bed and a sumptuous bathroom with separate Jacuzzi bath and walk in shower. The room had no windiws as it is just off the courtyard but to be honest, this was absolutely fine and just made the room lovely and dark for sleeping! It was very well located off one of the squares and a very short walk to the actual main square.
    The breakfast was very extensive and beautifully prepared with plenty of choice. All the staff were extremely helpful and very friendly. Coco leaf tea was available at all times and neither my husband or I suffered any altitude problems. The barman even gave a lesson in making the traditional pisco sour which was complimentary. Overall a great hotel!

    Owner Response
    Dear Mr. Gillian M.
    Thank you for posting a heavenly review of your stay at Aranwa Cusco Boutique Hotel. How lovely to know you had an unforgettable and unique experience with us and for sharing your nice words with other travelers on Trip Advisor. The Hotel is extraordinary, as you could see it is a sixteenth century mansion, colonial style where each passenger has their own privacy, is cozy, the service is personalized and make you feel at home, unfortunately
    we can not make any changes to the infrastructure since we are Cultural Heritage and we are located in the Main Square.

    Thank you for highlighting our staff service and it will be a pleasure to share your words with my entire team. We are all looking forward to welcoming you back whenever you have a chance to visit Cusco again and ensure your stay remains exceptional! Thank you for your preference.

    Warmest regards,
    Romy Diaz Le?n - Hotel Manager

    Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

  • Aranwa Boutique Hotel in Cusco

    by 05dnl on 2019-06-12 03:21 pm

    This is truly a boutique hotel and the location around the Plaza is excellent. The decor is as advertised and there are so many prior reviews one should read on that topic. Check in was great and the staff is excellent, courteous and very attentive but not overbearing.
    The rooms are quite large and very comfortable for two but I believe the rooms very in size and decor. The bathroom is large but our shower was small. My only complaint is that the floors and beds squeal with any movement and this is annoying is someone moves around in bed while sleeping or one get's up early while another is sleeping.
    I certainly would stay here again but ask for another room. Our inclusive buffet breakfast was also good.

    Owner Response
    Dear Mr. 05dnl
    We really appreciate your feedback about your experience through TripAdvisor and I am glad you experienced a level of genuine customer service at Aranwa Cusco Boutique Hotel. We strive to make all of our guests feel welcome and relaxed during their time with us.

    We'd love to have you back again soon to share an even more positive experience with you. Thank you so much for your preference.

    Best regards,
    Romy Diaz Le?n - Hotel Manager

    Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this review


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International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
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