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Barberstown Castle


    Barberstown Castle
 in Straffan

Reviews

TripAdvisor Traveler Rating:
407 Reviews
Latest TripAdvisor Reviews

  • Tried to book communion party but refused even though if it was a christening the booking would have been accepted !

    by Michelle S on 2019-06-20 02:50 am

    I emailed Barberstown Castle in relation to an enquiry about my child's communion in 2020. I got emails back and forth basically saying that they don't do communions but if it was a christening my booking would be accepted. I don't understand how if its not a policy relating to having kids in the castle then why if I held a communion or a christening does it matter? I would have the same family, food, cake, decorations etc for the two events, its ludicrous ! Not surprisingly as when I did enquire about my others child christening I was told the owner of the castle doesn't like kids in the main hotel !! We got married here in 2014 and loved it but I'm very disappointed to now have this encounter with them.

  • Very poor experience and customer service

    by Eoin O on 2019-06-16 00:28 am

    I brought my (adult) family to The Haggard Bar for a meal. The bar however does not accept payment by Card; only cash - I was however politely informed that if I cared to walk to reception that they would happily allow me procure cash using my card, by which means I could then order & purchase food and drinks in The Haggard. The bar staff refused to take an order unless paid for in advance by cash.

    Rather that disappoint my family I headed to reception to procure some cash. After some time, I met a very nice receptionist, who pleasantly informed me that they had no cash, but could offer me an IOU which could be exchanged for cash in the bar. Much to my shock and amazement, she further went on to cheerily inform me that there would be handling fee for this service. To be frank, I was amazed that any establishment would levy such a fee when the sole purpose of the modest cash advance was to allow me purchase a meal and some drinks in the same establishment.

    Rather than post a negative review online, I felt I would first afford the hotel the opportunity to comment, hence I sent an e-mail expressing my surprise and disappointment. Two weeks on, I have not received a reply to my e-mail.

    I will not being returning, partially due to the fact that they not will accept payment for food using a credit or debt card, further compounded by their failure to even acknowledge my direct complaint made via e-mail 2 weeks ago today. This a disappointment, as other that the poor service, the food was in fact good and excellent value for money.

  • Amazing!

    by Gary2340 on 2019-06-05 01:56 am

    My wife and I had our wedding here May 29 2019. What a GREAT place to have a wedding! The staff tried so hard to get everything right, they bent over backwards to make our day a great day. Our wedding was a medieval theme and boy this place just ROCKED the wedding!! Of course we were a bit stressed with last min stuff but they did a great job with helping us!
    If you want to experience a great wedding in a castle complex this is the place! The The coordination was a bit stressful at times but in the end it all came together great!
    The food was AMAZING!! On the day of the wedding the staff was AMAZING! Honestly the staff and the floor coordinator Kevin was exceptionally helpful!! Attention to detail! That was the key. THANK YOU!

  • Beautiful family meal

    by L9282EYchrisw on 2019-06-04 011:22 pm

    Attending a family get together dinner at Barberstown and would strongly recommend it for such occasions.
    The food and service was excellent and we were given a very suitable room for the meal.
    Overall the location and staff made the evening all the more enjoyable.

  • Poor

    by trevorv231 on 2019-06-01 09:48 am

    Below expectations. The bread was probably the highlight of the meal,.. then came a disappointing starter, just warm and dry cauliflower fritter,.. then tepid and dry lamb noisette with a rough dry green covering EUR49 for 2 course


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