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Beijing Hotel NUO


    Beijing Hotel NUO
 in Beijing
    Beijing Hotel NUO
 in Beijing

Reviews

TripAdvisor Traveler Rating:
770 Reviews
Latest TripAdvisor Reviews

  • Daughters birthday treat!

    by Lazluz on 2020-02-03 01:23 am

    I stayed here for a staycation end of January. It was my daughters birthday and the staff, in particular Oscar and Hannah, went above and beyond to make it a special time for her.
    They had prepared the room beautifully and had flowers ? , balloons ? and cookies ? placed in the room on our arrival.
    We had a lovely afternoon tea in the lobby and later they placed a chocolate birthday cake ? in the room. We were also allowed an early check in and check out.
    It was our second time to stay at Nuo and we would definitely recommend it, especially if it's your birthday ?.

    Owner Response
    Dear Lazluz,

    Thank you for taking the time to write such an uplifting note and for the recommendations.
    We are delighted to be part of your daughter's birthday celebration and to know you had a great staycation here with us.

    We look forward to welcoming you and your daughter again soon.

    Kindest Regards,
    Bernhard Wimmer
    General Manager

    nuohotelbeijing, General Manager at NUO Hotel Beijing, responded to this review

  • Great Hotel with Excellent Service

    by WWIJAYA on 2020-01-26 04:25 pm

    We stayed at Nuo Beijing for a couple nights in June 2018 but I didn't have a chance to review the place until now. The hotel has a gorgeous MING Dynasty style lobby and excellent breakfast with tons of choices. Room is nicely decorated and I really like the hotel toiletries. They use their own brand and the toiletries have Pu Er tea theme. One thing that I was really impressed with is the front desk service. The person who checked us in was Kathy and she was really friendly and efficient. She remembers her customers and a few days later when I asked to extend my room's check out time since I had a late night flight departure she greeted me with my name and was able to extend my stay until 6:00 PM with reasonable fee. Overall she handled the request professionally and efficiently. We were happy with our stay in this hotel.

    Owner Response
    Dear WWIJAYA,

    Thank you for taking the time to write a review for us on Tripadvisor.
    We are pleased to know you enjoyed the stay with us and your comments regarding our Lifestyle Front Desk staff are also most appreciated.

    We look forward to seeing you again in the near future.

    Kindest Regards,
    Bernhard Wimmer
    General Manager

    nuohotelbeijing, General Manager at NUO Hotel Beijing, responded to this review

  • Service par excellence

    by jean1louw on 2020-01-18 02:59 pm

    Best staycation period.Frank,NUO lifestyle director made us feel at home and gave us good suggestions for places to visit in the area.
    Great leap brewing 3 minutes walk from hotel, they offer great craft beers and burgers. The NUO hotel has a nice bar on the 5th floor with a nice outside terrace for the summer time. On the basement floor the hotel has a large indoor swimming pool and gym.

    We will definately be going back to the NEO.

    Owner Response
    Dear jean1louw,

    Thank you for choosing NUO Hotel Beijing.
    We are delighted to know you had a great staycation and enjoyed the stay with us.
    Your kind words for Frank are also greatly appreciated and have been shared with him.
    We look forward to serving you again soon.

    Kindest Regards,
    Bernhard Wimmer
    General Manager

    nuohotelbeijing, General Manager at NUO Hotel Beijing, responded to this review

  • Excellent. Excellemt. Excellent

    by ExplorerLog on 2020-01-07 00:18 am

    We - a family of four - have just completed a three night stay at the hotel. Having stayed in hundreds of hotels in more than one hundred countries, I can say, with confidence, that this is one of the best I have stayed in. The professionalism of the team running the hotel was outstanding - no request was too trivial. When we found we were unable to travel onto the Zhangjiakou ski resorts due to overnight snow blocking the roads, the concierge (Owen) accompanied me a nearby train tick office in order to help purchase last minute train tickets - his excellent help meant we were able to continue with our journey (thank you Owen)

    The hotel art work was unlike any I have seen elsewhere, creating an incredible atmosphere of calm, quality and inspiration. Meals were all outstanding, rooms were furnished to a world leading standard and the leisure facilities were superb.

    Fantastic hotel. Beijing is a fantastic, intriguing place to visit. The NUO hotel makes the visit even more memorable. We will certainly be back.

    Owner Response
    Dear ExplorerLog,

    Thank you for your positive review.

    We are delighted to have created a memorable visit for you and your family during your stay at NUO Hotel Beijing. Rest assured your kind words have been shared with the team and Owen in particular and he will be delighted to know he has made a difference to your stay.

    We look forward to being of service when you are back in Beijing again.

    Kindest Regards,
    Bernhard Wimmer
    General Manager

    nuohotelbeijing, General Manager at NUO Hotel Beijing, responded to this review

  • A charming touch of Chinoiserie

    by AnthonyHKHongKong on 2019-12-30 06:01 pm

    My first time at the Nuo Beijing and it is both charming and comfortable. The touch of Chinoiserie provides and lovely Asian art feeling and look as certainly seen in the rooms. We had Executive Floor Lounge access and this provided a quiet haven for our business dealings and some nice food in the evening as well. Great service and had a really enjoyable stay.

    Owner Response
    Dear AnthonyHKHongKong,

    Thank you for choosing NUO Hotel Beijing.
    We are pleased to know you liked the design of the hotel and had an enjoyable stay.
    We look forward to your return.

    Kindest Regards,
    Bernhard Wimmer
    General Manager

    nuohotelbeijing, General Manager at NUO Hotel Beijing, responded to this review


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