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Bernini Palace Hotel


    Bernini Palace Hotel
 in Florence

Reviews

TripAdvisor Traveler Rating:
1434 Reviews
Latest TripAdvisor Reviews

  • Suoer hotel in great location in Florence

    by downunderyankee on 2020-02-22 10:14 am

    When visiting Florence the location of the hotel is key since there is no city public transport and cars are not allowed. This hotel is the answer. It is located minutes from all the important sites and is a five star hotel that earns all its stars. It is beautiful. My room was a junior suite with a great bathroom (lots of marble, glass stall shower that is super roomy and tasteful, nice towels and toiletries), with beautifully shiny new fixtures. Two TV sets in the room, one in the salon and one n the bedroom. Inlaid floor, new textile wall settings, three chandeliers, USB ports on each side of the bed and nice bedding. Breakfast was great. Ate in the restaurant at a reasonable price and nice food. Climate control is modern and works well. Staff were ALL cheerfully very helpful. The hotel is old style but in perfect condition. And the location is perfect. we will want to be back.

  • Wonderful place, from an exquisite lobby to a great staff to fantastic room

    by jorge12321x on 2020-02-16 11:09 am

    The location was ideal, in the center of all of Florence's major attractions, shopping and restaurants. The hotel staff was most accommodating and helpful. We truly enjoyed our stay and plan to be back at the Bernini Palace in 2021!

    Owner Response
    Dear Guest,
    thanks for your beautiful review concerning your stay at Bernini Palace hotel. I am delighted to read that you enjoyed our service and central location in the heart of Florence! I will not hesitate to share your comment with all my staff. Your opinion and advice are helpful for us in order to improve our services and welcoming attitude; we will be happy to welcoming you back again.
    With best regards,
    David Foschi
    General Manager

    BerniniPalaceHotel, Direttore at Bernini Palace Hotel, responded to this review

  • The perfect place to stay in Florence

    by gianlorenzo on 2020-02-05 10:45 am

    My wife and I have stayed here several times, but it keeps on getting better and better. Of course it has a perfect location and wonderful, very professional staff. But on this occasion we had the opportunity to experience one of the rooms, 202 with the beautiful new bathrooms. Our stay was outstanding and we cannot wait to return; we wouldn't stay anywhere else in Florence.

    Owner Response
    Dear gianlorenzo,
    thanks for your amazing review concerning your stay at Bernini Palace hotel!
    further, THANKS for your loyalty and your booking!
    I am delighted to read that you both have enjoyed our central location and our friendly and helpful staff.
    We have recently renovated all the rooms especially in term of bathroom space; it is an honor for me read that you really appreciated your room !
    For your next stay do not hesitate to contact us at bookinghotelbernini@duetorrihotels.com
    Looking forward to welcoming you back again.
    Best regards,
    David Foschi
    General Manager

    BerniniPalaceHotel, Direttore at Bernini Palace Hotel, responded to this review

  • Beautiful Hotel

    by WPA911 on 2020-01-30 05:54 pm

    My daughter and I stayed for 3 nights while visiting Florence. Initially we were most dissapointed as the hotel is undergoing renovations, the noise is significant during the day and starts from 0900 to around 1730. We were not advised when booking. However the experience over the three days quickly changed our initial dissatisfaction.

    The hotel is beautifully decorated and is a lovely small 5 star hotel. Rooms are large, bathrooms large and the locaiton is brilliant. Everything is walking distance and the hotel is surrounded by places to eat and drink.

    The employees were friendly, housekeeping very attentive and concierge most helpful. We would absolutely stay again.

    A small tip, the wifi is not stable so if you are working (as I was) have a back up option. Concierge may mark up bookings and ask for them to be paid in cash, an old trick in the book.

    Owner Response
    Dear WPA911,
    thanks for your beautiful review concerning your stay at Bernini Palace hotel.
    I am delighted to read that you enjoyed our service and central location in the heart of Florence!
    I will not hesitate to share your comment with all my staff.
    Your opinion and advice are helpful for us in order to improve our services and welcoming attitude.
    For your next stay in Florence, do not hesitate to contact us at bookinghotelbernini@duetorrihotels.com; we will be happy to welcoming you back again.
    With best regards,
    David Foschi
    General Manager

    BerniniPalaceHotel, Direttore at Bernini Palace Hotel, responded to this review

  • Excellent Stay!

    by julianneo2019 on 2020-01-29 04:06 am

    My husband and I spent 3 nights at Bernini Palace in May for our honeymoon. We are going back to Florence this year and I'm absolutely staying at this hotel again. The location is fantastic, walking distance to everything. Rooms and nice and more spacious than most European hotels I've stayed in. The breakfast was excellent and the room that they serve it in is quite historic, ask a server about it to get the entire story. The front desk staff was very accommodating, ordering cabs for us multiple times, booking dining reservations both before we arrived (simply emailed and they called on our behalf) and when we were in Florence, they recommended an excellent wine bar down the street. This time around we have organized a private driver to take us from Florence to our next stop in Tuscany and the staff at Bernini Palace organized it all. I highly recommend this hotel to anyone looking to stay right in the heart of Florence without compromising on anything.

    Owner Response
    Dear julianneo2019,
    many thanks for your excellent review concerning your stay with us!
    Thanks for the recommendation and for choosing Bernini Palace hotel again, I will not hesitate to share your comment to all my staff.
    We will be happy to welcoming you back again !
    Please do not hesitate to contact us at bookinghotelbernini@duetorrihotels.com
    With best regards,
    David Foschi
    General Manager

    BerniniPalaceHotel, Direttore at Bernini Palace Hotel, responded to this review


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International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
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