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Capital Hilton


    Capital Hilton
 in Washington
    Capital Hilton
 in Washington

Reviews

TripAdvisor Traveler Rating:
3995 Reviews
Latest TripAdvisor Reviews

  • GREAT HOTEL IN A GREAT SPOT

    by Like756 on 2020-02-25 10:04 am

    I recently had occasion to travel to Washington, D.C., on business and, once again, chose the Capital Hilton as my place to stay. The Capital Hilton is in a perfect location for anyone going to D.C. for business or pleasure. In addition, the facility itself is very well kept, modern, "well groomed," and most pleasing to the eye as one approaches it. Once inside, the lobby area is very nice, spacious, and welcoming. The rooms are always clean and comfortable. It is, however, the staff that really sets the Capital Hilton apart from other D.C. hotels. The minute you arrive at the front door, the staff are there to greet you, help with your luggage, and direct you to the reservation area. If you need further assistance with your luggage, the doorman and the Bell Staff will make sure you are well taken care of. Even if the check-in line is long, the reservation/check-in process is smooth, quick, and easy. That applies to all of the front desk personnel, but is especially true if Theresa is working and handling the check-in process. Theresa always greets you with a smile, a "welcome back," greeting for return guests, and makes sure that any special needs or requests are taken care of. If any problems or issues arise during your stay, Theresa (and the other front desk personnel) are available to help.....The entire staff (from the doorman, the bell captain, the housekeepers, the maintenance staff, and the restaurant personnel) want to be sure your stay meets or exceeds your expectations.

  • Perfect location

    by 0403ayaank on 2020-02-23 05:38 pm

    This hotel has the perfect location if you are in DC on vacation and sightseeing. The white house is a five minute walk. The hotel is facing K street. The rooms are clean and spacious. The service is average. I highly recommend this for tourists or people on a buissness trip.

    Owner Response
    Dear 0403ayaank,

    We are incredibly fortunate to be enviably located next to famous dining options, renowned sites, museums, and monuments. Thank you for your recommendation for our leisure and business travelers. We are pleased we impressed you with our meticulously appointed guest rooms, delightfully friendly service and hopefully, our own North Gate Grill which features regionally inspired culinary delights for breakfast and lunch. We enjoyed having your company and would be delighted to have you return to view the cherry blossoms.

    All the best,
    Stefan M., General Manager

    General_Mger, General Manager at Capital Hilton, responded to this review

  • Exceeded expectations for downtown DC

    by babette50 on 2020-02-23 01:58 pm

    We had a great weekend stay! Our room faced K Street and was very quiet and comfortable. We opted for a lovely continental breakfast with lots of fresh choices. The entire staff is friendly, attentive and helpful. We wouldn't hesitate to stay here again.

    Owner Response
    Dear babette50,

    We are overjoyed that we played a part in ensuring a perfect weekend stay where your expectations were exceeded, where breakfast was deliciously fresh, where you were treated to meaningful and extraordinary hospitality! We are honored that we will once again enjoy the opportunity of hosting you. Welcome to our Capital Hilton extended family!

    Regards,
    Stefan M., General Manager

    General_Mger, General Manager at Capital Hilton, responded to this review

  • Excellent stay in DC

    by 811sts on 2020-02-19 02:05 pm

    I have been staying at this hotel for years and the service is impeccable. The front desk under the direction of Tim is by far the most accommodating reception team I have ever experienced. The location is close to Metro, dining, and DC landmarks. This hotel should be on your list.

    Owner Response
    Dear 811sts,

    Thank you for your continuous patronage. We are humbled that your time with us at Capital Hilton is always reflective of our highest goal in hospitality. Put simply - friendly, kind and helpful. I'm especially appreciative of your kind recognition of Tim and the remarkable job he does each day. We know how fortunate we are to have such a wonderful team of employees who really put their whole heart into their work here! It is delightful to learn you also appreciate our prime location - many dining options, monuments, museums, shopping and with the blooming of the cherry blossoms almost upon us, we are the perfect base from which to enjoy Washington D.C. Thank you for the recommendation and we look forward to welcoming you home soon.

    Regards,
    Stefan M., GM

    General_Mger, General Manager at Capital Hilton, responded to this review

  • Great Hotel and Location

    by Sarah M on 2020-02-18 02:18 pm

    This hotel is in an excellent location. Near all the main attractions-monuments and museums, plus great restaurants-all within walking distance. Plus, the hotel is clean, quiet and comfortable. Staff is helpful and there's a nice place for breakfast/lunch in the hotel. It's a little spendy but pretty comparable to other hotels in the area. Highly recommend.

    Owner Response
    Dear Sarah,

    Thank you for taking the time to share your great feedback of your recent stay with us. I was delighted that you enjoyed our convenient, central location close to many of the sights and scene of Washington D.C.. Thank you for highlighting our delicious and extensive breakfast selection - the perfect way to start the day before exploring this incredible city.

    It was my pleasure to share your review with our passionate and dedicated team and we sincerely hope to have the chance of welcoming you back in the very near future, perhaps in time for the cherry blossoms?!

    Best,
    Stefan M., General Manager

    General_Mger, General Manager at Capital Hilton, responded to this review


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