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Capital Hilton


    Capital Hilton
 in Washington
    Capital Hilton
 in Washington

Reviews

TripAdvisor Traveler Rating:
3971 Reviews
Latest TripAdvisor Reviews

  • Mardi Gras in Washington.

    by drfalemany on 2020-01-25 07:43 am

    I haven't been so well taken care of in all of my stays at Hilton facilities as I've had this trip.
    From Theresa and Alejandro in the front reception desk, to Elvis Gjoka in the restaurant!
    I didn't expect everyone to be so friendly and outgoing. The rooms where spacious!! Very comfortable. Definitely will book here when I come back.

  • Excellent Stay

    by seb4656 on 2020-01-24 09:33 am

    Beautiful Hotel with Awesome Rooms/Food/Amenities! This trip was to Celebrate My Sorority's 100th Centennial Year, ???, Incorporated and this Hotel Accommodated My Sorors and I who stayed at this location VERY WELL! I have no complaints whatsoever! Thank You! Thank You! Thank You!

  • Heat Didn't Work

    by MsVee H on 2020-01-21 11:27 am

    Very old hotel, it looks nice but my heat didn't work at the entire stay. The service men were very accommodating and apologetic but the front desk staff didn't show any care. They were not considerate.

  • You paid for the location... nothing else

    by Jorge R on 2020-01-19 11:05 am

    Location, location and location, nothing else.
    Food is over priced, room service is average and valet parking is horrible. We wait more than half hour to get our car when requested... next time, request your car, take a shower, enjoy breakfast and maybe, just maybe, you will have your car when walk out the lobby....

  • Okay DC Hotel, but great desk service

    by D3611SOjeffs on 2020-01-19 09:45 am

    I was in town on business December 10th - 13th, 2019, having stayed at this property multiple times in the past. Conveniently located just a few blocks north of the Whitehouse. It's "okay", probably prized more for it's location than anything else. A bit of a Grand Central Station for business travelers. Facilities (rooms and bathrooms especially) are starting to show some age and are in need of updating.

    What made this trip stand out was the exceptional level of service i received from the front office/front desk by Guest Service Agent, Theresa Thomas. On the first night, our room was less than ideal (lots of street noise, uncomfortable bed...). I asked about alternative rooms and Ms. Thomas was most accommodating setting us up in a room more to our liking and preferences. But it was the WAY she did it that stood out. Not just another task, but truly empathetic and working hard to get us in a space more to our liking with no judgement. I greatly appreciate that. That level of service makes all the difference.


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