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Capital Hilton


    Capital Hilton
 in Washington
    Capital Hilton
 in Washington

Reviews

TripAdvisor Traveler Rating:
3867 Reviews
Latest TripAdvisor Reviews

  • Birthday weekend

    by ajthomas731 on 2019-09-20 10:07 am

    The hotel was in a great location. Hotel staff was pleasant. The parking price is a expensive. Didn't know this was a pet friendly hotel. The only real negative is that there isn't a pool, which the kids missed.

  • Great Staff

    by salmal333 on 2019-09-20 07:45 am

    Booked this hotel via Hotwire because I was coming to DC for a training. While it definitely could use some updating, the hotel was pretty clean, and in a great location. Muhammad helped us find close parking, as the parking rates here are a bit steep, and was very knowledgable about the area. We had a bit of an incident when we came back late Saturday night (having to wake up very early on Sunday morning for the training) and the room smelled of sewage. Unfortunately some kind of pipe burst, but the hotel manager, Nathan, was extremely accommodating and found a room to transfer us to for the last night (along with some breakfast). I really appreciated this gesture and how hospitable/ apologetic the entire staff was.

  • Good but could be better

    by RoverP on 2019-09-19 07:11 pm

    Had a good sized room with comfy bed. The decor was pretty grim but at least it was clean. Room price was with breakfast but this turned out to be just a very basic continental breakfast and a significant supplement was payable to upgrade.

    We ate in at the bar. Food was good but bar staff were hard work and appeared to be far more interested in big TV screens than checking on the needs of the guests. They were, however, proactive in giving us the bill before being asked for it and before checking to see if we wanted anything further to eat and drink. This is really a 3.5 rather than a 4.

  • Great Stay

    by USAreviewer on 2019-09-19 05:56 am

    This was my second stay at the Capital Hilton for work. I returned to this property due to location, price, and mostly quality of stay. I am a Hilton member and was able to choose my room ahead of time on their app. I chose a great, spacious room which I was very pleased with. The hotel rooms are a bit outdated, but clean and include all of the necessary amenities.
    They offer complimentary breakfast for certain members, but I choose to upgrade for $8 because it was really only muffins and juice.
    The staff is always very friendly and helpful.
    I do plan on returning here for my next work trip!

  • Great staff

    by tnharros on 2019-09-18 04:51 am

    We had a three day/two night stay at the Capital Hilton in late August. We arrived early in the day and because they had availability, they allowed us to check in early and offered us a great room upgrade. Theresa at the front desk was awesome!! In addition, we found all other hotel staff to provide excellent customer service including the restaurant staff (breakfast), the doormen and housekeeping. Always friendly and accommodating. Customer service like this isn't hard. But it does seem rare. Hats off to both hotel leadership and the front line employees!


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