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Caribe Hilton


    Caribe Hilton
 in San Juan
    Caribe Hilton
 in San Juan

Reviews

TripAdvisor Traveler Rating:
7612 Reviews
Latest TripAdvisor Reviews

  • Very nice hotel with great beach and pool area

    by RightTruRvws on 2020-01-22 10:35 am

    Not a 5-star, maybe a 3.5 star, but really nice. It is VERY BUSY, not laid-back as they have conventions in their meeting rooms. It has been renovated very nicely and the rooms are clean and updated. Service from all employees excellent. Restaurants have sparse menus and they are not inexpensive, but creditable. The pool area is exceptionally good, as is the beach, which is very clean and attended to.
    I did not have issues with the employees that have been commented on- all good.
    The breakfast buffet was exceptional. Part of a pre-cruise package and the transfer to the ship handled well. The hotel is not inexpensive and there is not a lot to do nearby.

  • Little real value for Diamond members

    by Marck D on 2020-01-21 12:20 am

    Nice hotel but you can get a bigger bang for your diamond status elsewhere. They need to revamp the reward process at this hotel. Staff was very friendly and the location is nice. The bed was super comfortable.

  • Check Your Bill....Before your leave

    by normanpeters on 2020-01-21 07:32 am

    Booked at rate that INCLUDES Resort Fee and Taxes
    On check out I asked to see the bill and to my annoyance they had added both Tax and Resort Fee again

    Only that, but also included a meal that was not ours at a costs of $88

    After showing the confirmation to reception the clerk went away and said that report and taxes are added after the room charge..

    In that case the room fee needed to be discounted down (simple maths)

    After much of a do, this was finally done

    I asked to see the restaurant check ...which was declined as they couldn't find it...and this was then removed

    Resort restaurants here are very expensive, probably due to its location of not having much round the hotel unless you walk to Condado (15mins) or San Juan (45mins)

    Hotel offers Steamroom, Jacqussi and Sauna facilities to guests, it's not until you get there you find there is an additional charge of EUR35pp for this ...strange it's not mentioned till you walk over to the spa

    Please for your own sake read your bill before check out

  • Great Hotel

    by Nancy L on 2020-01-21 06:13 am

    Hotel set on a great location over the ocean. Lobby has open air feel. Rooms are nice and new with balcony. Pool and beach areas are nice by the water. Checkpoint not allowing outside food or drinks.
    Calm private beach in a cove but closed when windy. Pool and hot tub in front of ocean. Pool water was cold and "hot tub" was filled with warm tepid water. Good for sitting and relaxing.
    Great bar with Harin our bartender. The Pina Coladas are delicious. He was friendly, attentative and knowledgeable. We ordered several different drinks and they were all delicious.

  • Wow!!!

    by kathrynsZ6353GC on 2020-01-20 01:50 pm

    Absolutely wonderful place! Great place to stay! Wonderful food, everything you need. Staff is pretty amazing. The views are gorgeous!! The staff really cares about your stay! Great place to stay in San Juan!


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Book by Phone: +1 866 670 3764
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