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Caribe Hilton

    Caribe Hilton
 in San Juan
    Caribe Hilton
 in San Juan


TripAdvisor Traveler Rating:
7293 Reviews
Latest TripAdvisor Reviews

  • Great help

    by 864marlak on 2019-06-18 07:30 am

    My husband and I stayed at the Caribe Hilton for few days. We had drinks at the Caribar. Not only the great service from Joel Iglesias, who was very friendly but all the insights he gave us of things to do and places to go.

  • Wished There Were More Amenities

    by wendyk945 on 2019-06-17 05:14 pm

    Stayed at the Caribe for a week and I have to say that they have the best staff I have ever encountered collectively. The staff always greeted you warmly and really made you feel good about staying there. I must say that the location was excellent but I really wanted more amenities then what was offered at this property. There is a small man made beach and a small pool and that is about it. No beach activities and no activities staff. I really wanted more TBH. The view was nice but obstructed from my room. I asked for ocean view but because I got a suite I couldn't have an ocean view room apparently which made no sense to me. The suite was very funny shaped in my opinion but nice and the bed very comfy. I will also say that the bed was supposed to be king sized but didn't look like that size at all. The property itself is very beautiful. The food was delicious as well. Room service took a long time and was cold when we got it but they offered to make things right for us.

  • Overpriced, average hotel

    by Misty L on 2019-06-17 01:13 pm

    This hotel was average at best and significantly overpriced. It has the price tag of a resort when it more of a nice hotel.

    This hotel just went through a remodel to repair damage from past hurricanes, so the rooms are mostly updated and the public areas are nice. Our room was an ocean view with a balcony, it had tile floors, a large TV, and a nice updated bathroom and it was clean.

    My biggest issue with this hotel is the price. It is over $300 a night plus a resort fee. It not all inclusive (and very expensive food/drinks), and you won't want to spend a lot of time here when you have gorgeous Old San Juan to visit. There is a private beach with a wave break, so you can swim in the ocean. They also have a moderate sized pool.

    We booked this hotel with the original intent to arrive at approximately 2am due to our flight plans. We had a long flight going into San Juan and unfortunately our first flight was delayed for over 6 hours, so when we finally checked in we had missed one whole night at the hotel. We called ahead when we knew we weren't going to arrive as planned and asked if we could get the first night either refunded or discounted due to not arriving because of flights. We were told they couldn't refund or reduce the price we paid, so we ended up paying over $700 to stay one night in this hotel.

    Next time I go to San Juan, I will definitely stay someplace else and I recommend you check around before booking this expensive option.


    by Montier B on 2019-06-17 11:52 am

    One of the most beautiful properties in the caribbean !! Recently renovated....the rooms look great! Love this property! Above all; the staff is amazing; making you feel at Home every time. The gym, the lobby bar, the private beach and the pool bar are always the highlight of my visits.

  • Pre Cruise perfect

    by 531gilbertm on 2019-06-17 11:06 am

    Arrived two days early for a island hopping cruise, the city and hotel are the perfect way to prep! Great pool area, uber hop from great dining, and Caribbean attitude all in one place!. Family or just couples are good here.


International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
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