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Ciragan Palace Kempinski


    Ciragan Palace Kempinski
 in Istanbul
    Ciragan Palace Kempinski
 in Istanbul

Reviews

TripAdvisor Traveler Rating:
2133 Reviews
Latest TripAdvisor Reviews

  • Excellent hotel

    by Lakshyya55 on 2019-03-21 06:26 am

    The property is amazing specially the hospitality .
    Special thanks to hajar masnoud for beig so helpful and courteous ..

    Rooms have amazing bosphorous view and the food quality is also by far better than others in istanbul

    Thanks

    Owner Response
    Dear Ciragan Guest,

    Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit.

    First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall.

    Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.

    We wish you a nice day.

    Yours sincerely,

    CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

  • View of the Bosphorus from the Pool

    by MichielGalama on 2019-03-19 11:02 am

    A fantastic Palace as your hotel. Although long time ago, it was an experience that even the most experienced traveler will never forget. Room luxurious, service was fine. But the view. To watch ships sail in and out of the Bosphorus was something I will never forget. Make sure you do not plan to many meetings and have enough time to enjoy life in Istanbul. Just wonderful

    Owner Response
    Dear Ciragan Guest,

    Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit.

    First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall.

    Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.

    We wish you a nice day.

    Yours sincerely,

    CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

  • Only positive: fantastic location

    by PavAujla on 2019-03-12 04:53 am

    I have had the displeasure of staying at this hotel once before and have not returned to stay. Although the location is excellent, I found the service to be poor and my stay was spoiled by unruly guests.

    I recently visited the hotel for a pre-dinner drink with a view of the Bosphorus, followed by dinner at Tugra. The pre-dinner cocktail was too strong and I left most of it. The staff did not bother to ask whether I had disliked the drink when they cleared it away. The glass screens were also quite dirty. Dinner at Tugra was a mixed bag. Although the food was reasonable, there was no ambience.

    Overall, I feel there are better hotels along the Bosphorus to stay/enjoy a drink. I would recommend the Swissotel instead.

    Owner Response
    Dear Ciragan Guest,

    Thank you for taking the time to share your feedback following your recent visit.

    As we value every single comment and opinion of our valuable guests, we would like to discuss your points with you in more detail at your convenience.

    In this regards I will be very pleased if you could kindly contact me directly at ralph.radtke@kempinski.com e-mail address referring to this review in the email title.

    Nevertheless, thank you once again for your comments and together with my team, I hope to welcome you back again soon here at Ciragan Palace Kempinski Istanbul.

    Yours sincerely,

    CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

  • Exceptional

    by Vmatega on 2019-02-28 10:02 am

    Everything was perfect. Luxury, kindness and everything on schedule.
    You can have whatever you wish, fantastic breakfast and great food at Tugra restaurant.
    Prices are high for the rooms and breakfast, but good for the restaurants.

    Owner Response
    Dear Ciragan Guest,

    Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit.

    First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall.

    Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.

    We wish you a nice day.

    Yours sincerely,

    CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review

  • Ultimate location on shores of Bhosphorous

    by michaelrp2018 on 2019-02-28 09:44 am

    Spectacular location - watching the great ships sail past your window through the heart of the city. Elaborate decor - fitting to the Ottoman palaces. Central location although as with much of Istanbul traffic at wrong part of the day

    Owner Response
    Dear Ciragan Guest,

    Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit.

    First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall.

    Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.

    We wish you a nice day.

    Yours sincerely,

    CPKI, General Manager at Ciragan Palace Kempinski Istanbul, responded to this review


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