Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Ciragan Palace Kempinski


    Ciragan Palace Kempinski
 in Istanbul
    Ciragan Palace Kempinski
 in Istanbul

Reviews

TripAdvisor Traveler Rating:
2171 Reviews
Latest TripAdvisor Reviews

  • The perfect stay

    by SoniaNechifor on 2019-05-23 09:37 pm

    It is impossible not to fall in love with this hotel at first sight. The rooms are great, the spa area, amazing, the restaurants with a Bosphorus view, excellent. But I was most impressed by all the services in the hotel area. Lovely!

    Owner Response
    Dear Ciragan Guest,

    Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit.

    First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall.

    Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.

    We wish you a nice day.

    Yours sincerely,

    CPKI, Genel Müdür at Ciragan Palace Kempinski Istanbul, responded to this review

  • People say perfection is impossible. They have not visited the Ciragan Palace Kempinski yet.

    by majfeldbach on 2019-05-19 01:02 pm

    The first sign of an unforgettable hotel experience was a welcome email which I received one day after booking. We were offered a room upgrade and an airport transfer so I booked the airport transfer with the BMW 7 Series. I can recommend it to every guest! From the moment we were met by the hotel's driver we felt warmly welcomed and it continued as we arrived in the hotel. Firstly we were impressed about the stunning lobby with flowers and of cource, the safety procedures in the hotel. Every guest and every piece of luggage had to pass a security check similar to the one at the airport. It may feel a little inconvinient at first, but they have enough staff so every time we arrived in the hotel and had to pass the security, it only took about 15 seconds. However, 15 seconds is worth it, and you can relax in your room as you know you are safe in the hotel. Secondly, I was impressed about the hotel staff. Every single member of the staff treated us personaly and took care of every need me and my family had. I would like to thank our front desk agent Sercan as he took care of us every single day. He handled me his business card on the first day (he was almost our personal assistant) and he realy took care of me and my family. Furthermore, not only Mr. Sercan, but even staff members at breakfast knew our name and it feels realy nice when you are not just a room number to the hotel, but they seek to create a personalised experience to every single guest. Thirdly, I want to mention the room. It was just the perfect combination of clasic Otoman luxury decor and modern funcional furniture. It was the first room with two balconies I have ever stayed in. And of course, it is not just about the furniture, but also about the small gifts you get every day. For instance, small baklava cubes. I visited the SPA and it is just perfect. It offered a jacuzzi and a indoor swiming pool. I really enjoyed every moment of our stay and I think the Ciragan Palace is the best hotel in Istanbul.

    Owner Response
    Dear Ciragan Guest,

    Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit.

    First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall.

    Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.

    We wish you a nice day.

    Yours sincerely,

    CPKI, Genel Müdür at Ciragan Palace Kempinski Istanbul, responded to this review

  • Great dining with view

    by kertzanova on 2019-05-19 08:48 am

    Dining here is great in every aspect, food taste, services, scenary. You can't miss it if you'd like a proper dining.

    Photo taking with camera is not allowed but you can take a snapshot with your phone.

    Owner Response
    Dear Ciragan Guest,

    Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit.

    First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall.

    Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.

    We wish you a nice day.

    Yours sincerely,

    CPKI, Genel Müdür at Ciragan Palace Kempinski Istanbul, responded to this review

  • Too bad one has to eat somewhere else

    by MadalinaR2 on 2019-05-19 05:31 am

    The hotel looks good and the staff is generally nice. The breakfast is as good as I had in other Kempinski hotels.

    Too bad, however, that although they have several restaurants, only one is availabe if you want to eat after 3pm.

    One restaurant is closed during daytime, the other is open only for brunch and the only remaining one is busy with young local people who stay forever just for a coffee.

    The same happens for dinner.

    So, unfortunately, if you are a guest of the hotel, you may have to go somewhere else to eat.

    Owner Response
    Dear Ciragan Guest,

    Thank you very much for taking the time to share your feedback following your recent visit.

    First of all, we are delighted to be able to host you in one and only Ottoman Imperial Palace & Hotel on the Bosphorus, Ciragan Palace Kempinski Istanbul.

    It was a true pleasure for us to read your thoughtful comments.

    On the other hand, as we value every single comment and opinion of our valuable guests, I will be very pleased if you could kindly contact me referring to this review to discuss your points with you in more detail at your convenience.

    Nevertheless, I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Ciragan Palace Kempinski Istanbul together with my team.

    Yours sincerely,

    CPKI, Genel Müdür at Ciragan Palace Kempinski Istanbul, responded to this review

  • A real Palace!

    by yvetteross on 2019-05-14 09:30 am

    We stayed there during some romantic gateaway and it was amazing!!!! food is delicious, service extraordinary, the enviroment is elegant, glamorous and at the same time cozy. Very romantic view and the outside pool by the Bosphorous was a real delight. Room services blew our minds and the breakfast it is something to remember! Truly recomend it!

    Owner Response
    Dear Ciragan Guest,

    Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit.

    First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall.

    Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.

    We wish you a nice day.

    Yours sincerely,

    CPKI, Genel Müdür at Ciragan Palace Kempinski Istanbul, responded to this review


Close

International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
International
Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.