Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Citadel Inn Hotel & Resort


    Citadel Inn Hotel & Resort
 in Lviv
    Citadel Inn Hotel & Resort
 in Lviv

Reviews

TripAdvisor Traveler Rating:
243 Reviews
Latest TripAdvisor Reviews

  • Relaxing five-star hotel near city center

    by David T on 2019-11-09 03:55 am

    Relaxing five-star hotel with very friendly staff and "castle-feeling". Rooms are elegantly furnished, quiet and comfortable. The hotel is located on a hill, ten minutes walk from city center. Breakfast is buffet-style with good selection and option to order for example omelette, freshly-squeezed fruit juice and espresso. We stayed one night in a standard room during non-peak season (October) and the hotel was generous with allowing both early check-in and late checkout in our case, which we very much appreciated.

    Owner Response
    Dear David T!
    Thank you for your feedback.
    We do appreciate that you stayed at Citadel Inn and satisfied with service.
    Awaiting to welcome you again when you come to Lviv.

    Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this review

  • Excellent hotel with amazing view and comfortable room

    by wangxinwang on 2019-10-09 09:40 pm

    From outside, the hotel looks like a castle. With lots of trees and space around it. The view is great. In the night, it is quiet here. There is a shortcut from the hotel to the streets in city center. Staying here can enjoy both quietness and convenience. Staff are helpful and polite. The resturant for breakfast and dinner is great. Delicious food and excellent service. Overall experience is very pleasant.

    Owner Response
    Dear Wangxinwang!
    Thanks for your time you have found to write a feedback.
    We constantly strive to exceed our guests' expectations and it is a great pleasure to hear that you have had a great experience in our hotel. Your opinion is so important and motivating for the whole staff team.
    Thank you again for sharing your thoughts and we all look forward to welcome you back to Citadel Inn Hotel & Resort soon!

    Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this review

  • The best hotel in Lviv.

    by 581aleksandrl on 2019-08-31 12:25 am

    I have decided to stay in Citadel Inn Hotel Resort in Lviv and the result exceeded expectations. Very good place, high level of services, excellent room, very clean facility, tasty and fresh food in the restaurant. Nice park around, wonderful atmosphere. I am grateful to the staff for their attentive attitude towards me and my family.

    Owner Response
    Dear 581aleksandrl!
    Thanks for the time you have spent writing so wonderful overview.
    The team of Citadel Inn feels happy that you had great time with us and we are proud to be so highly rated by your words.
    Hope to see you next time when you visit Lviv.

    Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this review

  • We're All Friends : )

    by JCorkerySupCo on 2019-08-31 10:38 am

    I have been home one week and I miss this place. I spent 7 days there - a business week plus weekend for sight seeing. In that short time I got to know many of the staff. Most of them had excellent English, and were very outgoing. I was concerned going in by comments I had read about the general Ukraine culture being a little colder than a Westerner may be accustomed to. Not so at Citadel, everyone was very warm and it was a good jump off point for exploring Lviv. It is quite private and tranquil, but is still an easy walk to city center. The building is historic and has quite grand appointments. All restaurants / free breakfasts are top notch. I received a great deal of help (in English) from many different staffers. (Letter delivery, currency exchanging, taxi assistance...)

    Owner Response
    Dear JCorkerySupCo!
    Thanks so much for your feedback and cordial words.
    We try to make stay of our guests never-to-be-forgotten and glad to hear that our endeavor is so highly praised.
    The team of Citadel Inn is happy that you enjoyed your stay and do appreciate your opinion about us and hope to have the pleasure of welcoming you next time in our hotel soon.

    Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this review

  • Good but not perfect

    by TahaS264 on 2019-08-10 11:45 am

    First thank you for pick up me from lviv airport , the driver was nice and helpful man , hotel with amazing location, clean , near the center of lviv city , staff very nice and helpful really, buffet of breakfast was good , there was no any English TV channel only Ukrainian TV channels, no swimming pool there too , the building of the hotel with historic view.
    In general hotel good but not perfect.

    Owner Response
    Dear TahaS264!
    Thank you for your time you have spent writing a pleasant feedback.
    Your opinion is very important for us and we will fix the situation with English TV channels.
    We offer our deepest apologies for the inconveniences. We promise to do everything to make you change your impression next time.
    We look forward to welcome you to Citadel Inn Hotel & Resort and your next visit to Lviv.

    Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this review


Close

International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
International
Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.