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Condado Vanderbilt Hotel


    Condado Vanderbilt Hotel
 in San Juan
    Condado Vanderbilt Hotel
 in San Juan

Reviews

TripAdvisor Traveler Rating:
2652 Reviews
Latest TripAdvisor Reviews

  • Memorable 50th Bday Celebration!!!

    by Upekkhapr on 2020-05-21 07:41 pm

    From the time I walked in until my last day... three days in heaven with the most amazing staff even under these conditions everyone went above and beyond my expectations! I must say they are taking safety very seriously (masks, gloves, temperature and cleaning very thoroughly).

    I can't say enough good things about the staff, the amenities, the comfort and cleanliness during my stay! Even though the public areas are closed for the time being because of government precautions (corona virus), rooms like 901 are just amazingly private and with two balconies beach front and lagoon view you feel outside too!! There are many restaurants for take out and delivery nearby, as well as a supermarket and even some coffee shops. There is a small convenient store right across the street and a Ben & Jerry's less than 5 minutes walking away. Julio from security, Mayra and Juan Carlos from front desk and Gwendolyna and Noemi from housekeeping... just such lovely people that brought the experience to another level. It seemed like there weren't too many people staying these days and the three days spent here I felt really well taken care of! I definitely recommend staying here. I'm really happy to have chosen to stay here for my 50th Bday Celebration! Thank you all!!!

  • Very impressed!

    by louisbL236FY on 2020-03-27 010:35 pm

    This is a must when you visit Puerto Rico!
    The resort is wonderful. The welcome is friendly and gracious. Hotel grounds are beautiful , views from the resort are stunning, and the service is excellent specially from the reception team. We were able to meet the front desk manager Edgard Santiago and he made sure all of our needs were met. It is a quiet resort and uncrowded.
    The room was beautiful, tastefully decorated, and well appointed. It was quite large with a living room (and sofabed), full sliding-glass doors, bedroom, bathroom and two vanity areas. There was plenty of closet space and luggage area to unpack. The king bed faced the window so we had ocean and sunset views. From our 2 balconies we enjoyed the sound of the ocean.
    We would definitely return.

  • Beautiful Weekend Getaway

    by AskmelanieK on 2020-03-27 09:37 am

    My husband and I stayed here for two nights before a cruise. The property is very clean and staff friendly and helpful with a spectacular location. We had a jr king suite with a balcony and ocean views. There was bottled water and mini bar items included in the room, which was nice after our flight. The pools are located around the property, allowing people spread out, so it doesn't seem too crowded. Delicious lunch at Tacos and Tequila was even served in our pool chairs.

    We ate dinner at STK which is on site, then enjoyed cocktails and live music in the lounge in the lobby at night. We felt safe walking outside at night as well to the casinos nearby.

    We look forward to return next year!

  • Very Nice Vacation in Condado Puerto Rico and stay at the Condado Vanderbilt Hotel

    by yven100 on 2020-03-22 05:58 pm

    Initially, I was concerned about vacationing in Puerto Rico because of recent earthquakes. However, the stay was great. Let me start by saying that the hotel is really nice, and the restaurants are exceptional. We had dinner at the 1919 restaurant. It's a bit pricey, but totally worth the experience. It was delightful and delicious. The service is at the hotel is excellent. Everyone from the team working at the front entrance to the concierge, receptionist, pool attendants, bartenders everyone is excellent! The place is immaculately clean. To provide an honest and balanced review, I will share a few items that were not to my liking. The first was that when this vacation was booked - we booked an oceanview room. However, that translates into a corner or side view, and most of these rooms don't have a balcony. Just be aware of that. We upgraded to an Ocean Front View with a balcony, so make sure you are aware of this when booking if this is important to you. Secondly, I found that on the lower floors can be noisy. When we switched to the 12th floor, it appeared to be quieter. Lastly, while switching rooms, my friend left her charger in the first ocean "view" room, and within minutes when we realized it, we called the front desk and housekeeping. However, the charger was never found. It was unpleasant to think that the charger just vanished into thin air in moments. Oh well!. Overall great trip! I hope you find this review helpful.

  • Best Hotel in San Juan

    by cmartinez168 on 2020-03-18 07:22 am

    The Vanderbilt is my go to hotel whenever I come back to Puerto Rico. The service is spectacular every time, with all staff anticipating your needs. It is a true 5 star hotel.

    Doorman/Valet: Bryan always went above and beyond for us, and made an effort to get to know us.

    Tacos & Tequila Restaurant: Nathanael & Pao - skilled and friendly service. Not to mention phenomenal tacos!

    AVO Cigar Lounge: Yolanda- fantastic conversation and service. A unique place to hang out and smoke a cigar while it rained.

    1919- AMAZING prix fixe dinner. Service is top of the line. Great wine selection.

    Both pools are very relaxing and great service for drinks and poolside lunches.


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International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
International
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