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Domus Renier Boutique Hotel


    Domus Renier Boutique Hotel
 in Chania
    Domus Renier Boutique Hotel
 in Chania

Reviews

TripAdvisor Traveler Rating:
276 Reviews
Latest TripAdvisor Reviews

  • A WONDERFUL EXPERIENCE!

    by Yiannis P on 2019-08-19 011:53 pm

    The view of this hotel is simply amazing! Our suite was exceptional and so was our breakfast with local goods from the island of Crete...! Overall, it is a historic building and we strongly recommend visiting it!!!!!

  • How can you exceed the best?!

    by Lynne C on 2019-07-08 11:18 am

    You are guaranteed the warmest welcome to the Domus Renier, from all in their reception team (Noni, Evangelia, Nikos, Georgos and Panos (who also is their Porter). They make you feel so at home, nothing is a problem, your comfort and pleasure is their aim. And the attention to detail with everything is amazing. From a little food or drink 'treat' left in your room each night, to the amazing a la carte breakfast from the fantastic chef Nektaria and the lovely Gabriella our breakfast waitress. Each morning at breakfast Nektaria provides a small 'taster' on a small round of toasted bread, each time with a surprise 'topping'. But the standout addition to breakfast each day is Nektaria's 'smoothie', a small glass of the most inventive cold smoothie, each day something different. Never had a breakfast like these before! We had a Classic Double Room with the view of the harbour which we could see from our bed (and also from the loo!) - excellent. The entrance to the hotel is through Zepo's restaurant on the ground floor (also owned by the hotel owner) - the food/drink and waiters there are also excellent. Everyone at Domus Renier gives you top quality service which you couldn't better. Highly recommend you stay here, it's the best.

    Owner Response
    Dear Lynne C,

    Thank you for your outstanding feedback and taking the time to share your experience with all of us.

    We are very happy to read that everything was alright during your stay and that you appreciated all our services.
    Your kind feedback was shared with the rest of the team; they were equally delighted to know that their efforts are highly appreciated by our guests.

    We would love to welcome you and your husband in your next stay in Chania!

    Warm regards,
    Evangelia Vergini

    DomusRenier, Γενικός Διευθυντής at Domus Renier Boutique Hotel, responded to this review

  • Amazing hotel and the best service ever

    by MaryK090 on 2019-07-05 11:35 am

    All of the positive reviews about this hotel are true. It was hands down the best service we have ever experienced at a hotel. The location is beautiful, the hotel itself is wonderfully decorated and clean. We had the classic room which I believe is the cheapest of the rooms and we loved it. It's not the largest room, but standard size for Europe and it is very well laid out and so many practical touches included in the decor.

    Room/Amenities: Spotless. Complimentary champagne and cell phone (yes, cell phone!!), The bed was so comfortable with great pillows. The shower was fantastic (had body jets as well)... You had a lot of options for your windows depending on if you like sunlight or prefer almost blackout. Though we were overlooking the restaurants, it was actually pretty quiet when you closed the windows, and you had shutters you could also close to make the room darker. The curtains were electric. For light sleepers I would say that I could hear faint music or singing some nights even with everything closed, or some utensils clanking from the breakfast room in the morning, but nothing our white noise machine didn't muffle (lol). You had bath robes and slippers and spa quality soaps and shampoos - it really felt 5 star to us.

    Breakfast: The complimentary breakfast had so many choices and the portions were big. They also brought a daily smoothie and snack along with the breads and jams. There were little desserts and drinks available all day as well. A breakfast like this would have cost us easily $20 per person back home

    Service: from the recommendations, to our late night conversations with Niko, to the little evening dessert or fruit they left in our room daily, to the help with our bags or anything we needed at all - I can't say enough good things. I really did feel like I knew everyone by the time we left, and we were only there 3 nights! I have never experienced this level of service at a hotel before. Yes, one could say there are only a few rooms so it is more possible to offer a more personalized service - but I can we stayed in a similar sized boutique hotel in Rethymno and we did not experience this level of awesomeness. It is truly the staff that added to everything.

    Parking: You have 4 parking lots to choose from. You cannot drive in Old Town, and it's a 10 min walk maybe to the furthest lot... we always managed to find parking but it was difficult some nights (to the point that we had to wait for someone to leave to get a spot). Parking was free though, and we were told that this was a bit unusual for it to be so difficult. It didn't bother us though.

    My husband and I travel a lot and have been fortunate to visit many places around the world and we both agree that this hotel is in our top 3 best stays ever (and we're talking good company with the Waldorf Astoria Beijing and the Wynn Las Vegas). The price is just astounding for what you get and we would return in a heartbeat. Thank you so much for everything!

    Owner Response
    Dear MaryK090,

    we can't thank you enough for your wonderful review!
    Especially for pointing out your satisfaction with regards to our breakfast, the convenient room & amenities of our hotel.
    We are very happy that our efforts have met your expectations and we will gladly pass on your compliments to all the members of our team.

    It will be great pleasure of welcoming you back in the near future.

    Warm regards,
    Evangelia Vergini

    DomusRenier, Γενικός Διευθυντής at Domus Renier Boutique Hotel, responded to this review

  • Our all time Favorite place to stay as we travel the world

    by michiganders90 on 2019-07-05 10:18 am

    My husband and I can't say enough great things regarding our stay the first week in June. From the moment we were greeted when we arrived to the time we had to say goodbye. We were well cared for down to the smallest details and the entire staffs offered to help make our stay as enjoyable as possible. The owner Litsa and her team of professionals were truly the best we have ever encountered.
    From gourmet breakfast with Gabriella to all the foods and fantastic Cretan wines served in their port side restaurant, we did not go hungry. Our room was always clean and welcoming. Nick at the front desk spoke with us daily to make sure our following day plans went smoothly. When we did excursions and would miss breakfast; George would have a boxed takeaway breakfast or lunch (our choice) and fresh coffee ready for us in the lobby that morning.
    We felt very comfortable and welcomed our entire stay. We would definitely recommend this hotel and already done so to friends since we've been home. We plan to go back to Crete again and we can't wait to stay here again.
    M&J

    Owner Response
    Dear michiganders90,

    Thank you for taking the time to review your recent stay and for recommending our hotel!

    Our team members aim to provide exceptional service and create memorable experiences.
    We are glad to see that we accomplished this with your stay.

    We will be happy to welcome you again in Chania!

    Warm regards,
    Evangelia Vergini

    DomusRenier, Γενικός Διευθυντής at Domus Renier Boutique Hotel, responded to this review

  • Un unbelievable experience!

    by Dias_studios-apts on 2019-07-05 02:34 am

    Staying two days at the Honeymoon suite of Domus Renier was an unforgetable experience. We still remember it after one year.
    Every detail made our stay to last forever.
    The suite with its wooden windows and the view to the harbor. The staff which was super friendly and professional. The building itself ,reminds us the venetian period in this town.
    The food in the breafast as well as in the restaurant Zepos was divane.

    Special thanks to Mrs. Litsa, who is the owner of these properties, and to Noni for their amazing hospitality.

    Owner Response
    Dear Guest,

    Thank you for choosing to stay at the Domus Renier Boutique Hotel
    and for writing this amazing review!

    We are very glad that you enjoyed our hotel's service, breakfast and of course our seaside restaurant.

    We wish to welcome you again for the celebration of your Anniversary!

    Warm regards,
    Evangelia Vergini

    DomusRenier, Γενικός Διευθυντής at Domus Renier Boutique Hotel, responded to this review


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