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DoubleTree by Hilton Dundee


    DoubleTree by Hilton Dundee
 in Dundee
    DoubleTree by Hilton Dundee
 in Dundee

Reviews

TripAdvisor Traveler Rating:
1475 Reviews
Latest TripAdvisor Reviews

  • Great Night! Hotel is ok.

    by Stinky_the_Awesome on 2020-02-18 10:07 am

    Went for the Widows sons gathering a couple of weekends ago. The hotel is ok. Room was clean but basic. Small Spa area was ram packed full of families and kids, so only managed 15 mins or so. Staff were great! The evening was fantastic. A big call out to Stefan the barman. This man has the patience of a saint. Service with a smile and didn`t miss a beat. Watched him deal with a customer in front of me, who ordered the wrong thing twice and shouted at him, that he had it wrong. I was sober and heard them clearly, they had it wrong, not him. He just gave them what they asked for. No troubles, just a smile. Well done Stefan. You are obviously a very experienced barman.
    Would go for another doo. Not sure if we would stay over again.

  • Disappointing

    by Claire F on 2020-02-15 01:41 am

    Firstly I want to say that we are fans of this hotel. We got married here 5 years ago and have spent a lot of time here both staying overnight, and eating in the bar and restaurant. Although we live locally we decided to spend the night for Valentine's Day as a great to ourselves.

    Firstly check in was smooth, no issues there, got our cookies ?. We had paid for a king deluxe family room, as we wanted plenty of space and somewhere to relax. The room was a complete let down, ripped chair, carpet wasn't secured along the walls, generally really run down and badly in need of sprucing up. Worst thing was the smell, it absolutely stank of fish. We cranked open the windows and blasted the AC but after 20 mins we called reception and asked to be moved. The man who did so was helpful, moved up from 227 to 237, which was a smaller room, although still king sized. This one was in better shape but still looking like it could do with a spruce up.

    Meal in the evening was good, although pretty pricey. We paid ?45 for a chicken salad, a club sandwich, a dessert, and a cup of tea. The food here is always good quality so I don't mind the higher cost. Breakfast was disappointing, croissants were teeny, only a couple of other danishes, which were also tiny. Didn't try the hot food.

    Staff were all helpful and are a credit to the hotel, it needs a general tidy up and maybe it might be brought back to the standard it was. I won't be rushing back.

    After coming home I've realised that the room we were moved to was almost ?20 cheaper, but this wasn't deducted from the bill. Not really good enough!

  • Functional not Fantastic

    by Freedom735253 on 2020-02-12 10:09 am

    Reasonable accommodation, couch bed was very uncomfortable. Breakfast options were rather limited. Gent's changing facilities are tired and grubby and could do with being refreshed. Overall decent no frills accommodation.

  • Great hotel

    by Toggle21 on 2020-02-04 09:01 pm

    Visited here one night on a business trip. Great hotel and a warm welcome. Rooms all up to date and restaurant was busy with a good selection of food. Pool looked great - wish I had my kit with me. My only negative criticism would be the food prices. ?17 for fish and chips is steep, more like London prices, although it was delicious!

  • Very tired looking

    by tigster30 on 2020-02-02 09:45 am

    We stayed here last night and were quite disappointed with the state of repair of the hotel. The staff were all very friendly.
    The prices in the bar are ridiculous.
    The bedrooms and especially the bathrooms are very tired and dated really in need of upgrading sinks such a poor design.
    Swimming pool lovely and warm but the changing rooms again very dated all the wood at the locker areas is warped.
    The dining room window is smashed and needs a good coat of paint to freshen it up. The breakfast was ok although the fried eggs were shrivelled up and sat there for too long.
    I wouldn't return and certainly wouldn't pay more than premier inn prices to stay here.


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