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DoubleTree by Hilton Hotel Utica


    DoubleTree by Hilton Hotel Utica
 in Utica
    DoubleTree by Hilton Hotel Utica
 in Utica

Reviews

TripAdvisor Traveler Rating:
253 Reviews
Latest TripAdvisor Reviews

  • Beautiful hotel. Pleasant stay.

    by robertjR2888BW on 2020-02-19 09:04 am

    Second time visiting the Double Tree by Hilton Utica. The hotel is located in downtown Utica with quick access to Routes 5, 5A, 12 and 8. Hotel is a five to ten minute drive from the New York State Thruway, Interstate 90. Traffic noise is minimal on higher floors. Please be advised, a major Mohawk Valley Health System medical center to replace existing St. Elizabeth Medical Center will be constructed one block from the hotel and will tentatively be completed in February 2023. Lobby and Mezzanine are decorated in twentieth century art deco with spectacular crystal chandeliers (see pics). The hotel is located a few miles away from Utica College and Mohawk Valley Community College. On-site restaurant and bar. Restaurant fare is of good quality with middle to high-end pricing. The breakfast buffet quality was fair with limited selection. A few chain eateries and restaurants are located within walking distance. Hotel staff are friendly and knowledgeable. Guest rooms are clean, spacious, and functional. Fitness center is spacious and equipment is clean and functional. Free hotel parking in lot accessible from Washington Street. Overall, pleasant stay. I will return to this hotel when conducting business in Utica in the future.

    Owner Response
    Dear robertjR2888BW,
    Thanks so much for your great review. And all the details you listed sounds like a perfect description! We can't wait to see you next time and as the NY highway project on 5-S along with the hospital projects continue, this area will become more beautiful and easier for our guests to walk downtown.

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review

  • Beautiful hotel

    by jmonte2020 on 2020-02-17 03:19 pm

    Hotel lobby is stunning. Welcome cookies are delicious. Room was large and had all the essentials. Windows were drafty, and beds were just ok. Would stay here again, wish we had time to use the bar and restaurant.

    Owner Response
    Dear jmonte2020,
    Thanks so much fro your feedback, I'm glad you enjoyed your stay. Our beds are the signature Doubletree Sweet Dreams mattresses from Simmons, I'm sorry that they weren't perfect for your taste but I understand. I'm glad everything else was enjoyable that you'll come back. We would be happy to double check your windows next time, there shouldn't be a draft.

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review

  • Beautiful hotel

    by Camper595508 on 2020-02-12 06:07 pm

    The hotel lobby is gorgeous! Our room was clean and came with coffee and complimentary water bottle. The hotel is located within walking distance to many delicious restaurants and Utica Comets hockey rink.

    Owner Response
    Dear Camper595508,
    Thank you for your awesome review and for staying with us to come see the Utica Comets. We love our downtown location also walkable to Stanley Theater, Saranac Brewery and much more in Downtown Utica!

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review

  • Great

    by vontsmama on 2020-02-07 01:50 am

    I loved all the new changes they made to the inside...I was greeted with a warm welcome and the warm cookie helped!! I would definitely stay again and bring my family next time to enjoy the pool(which they love)

    Owner Response
    Dear vontsmama,
    Thanks so much for your feedback. I'm glad you got to enjoy our warm welcome and signature Doubletree cookie! Just let us know what we can do for your next trip to make it 5 stars, larthur@visions-hotels.com

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review

  • A must stay hotel!!

    by josenlongoriaii on 2020-02-04 08:58 am

    Best hotel ever!! Beautiful, clean, and amazing updates. The views in the winter were amazing. Only an hour away from Syracuse. Super close to great food and casual hang out spots. Highly recommend!!!

    Owner Response
    Dear josenlongoriaii,,
    Thanks so much for your review, it's great to see you had a good time with us for an Upstate NY Winter day. We look forward to seeing you in warmer weather also!

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review


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