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DoubleTree by Hilton Hotel Utica


    DoubleTree by Hilton Hotel Utica
 in Utica
    DoubleTree by Hilton Hotel Utica
 in Utica

Reviews

TripAdvisor Traveler Rating:
209 Reviews
Latest TripAdvisor Reviews

  • Outstanding Location & Room

    by Billy J on 2019-09-15 11:43 am

    Clean & Wonderful room , fantastic service for Breakfast & Dinner... too bad not serving lunch on Saturday ... as I told the desk when we checked out Wish we could stay for one hundred years .... if we hit Lotto we'll be back

  • Boston to Indy

    by Brian C on 2019-09-14 05:32 am

    Great property. Location is a little sketchy but felt quite secure. Wonderful old property that has been renovated quite nicely.
    Rooms are just fine. Elevators are old and very small but adequate.
    Nice place. Would stay here again.

  • Great Stay - Historic Hotel

    by Adventure33075543356 on 2019-09-06 01:04 pm

    I had the opportunity to stay at the Doubletree Utica, formerly the Hotel Utica. The renovation of this stately hotel is phenomenal. The attention to detail, color palette, preservation of the historic aspects of the hotel combined with modern amenities was very well done. Rooms are grand -- spacious with every amenity. Easy access all throughout the hotel. Great vibe at the Bar. Efficient, friendly and professional staff.

    Owner Response
    Dear Adventure33075543356,
    Thanks so much for such a kind review! It's great to hear how much you appreciated some of the renovation details we worked to do especially in the lobby and restaurant, but especially nice to see our team was friendly and welcoming. We can't wait to see you next time!

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review

  • Utica DoubleTree

    by anreen2019 on 2019-09-06 12:48 am

    A Great Hotel Right in the center on Utica
    The staff is great the place is clean and the food in the hotel restaurant was really good the staff is very friendly and ready to help!
    Got to love the coffee and cookies in the evening

    Owner Response
    Hi anreen2019,
    Thanks so much for your feedback, I'm glad you enjoyed our downtown hotel and that our team was making you feel at home. It sounds like the restaurant experience was good as well. Is there anything we can do for next time to make your stay 5 stars? larthur@visions-hotels.com

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review

  • Very Nice Hotel, Bring Water cause it's Nasty

    by ericevanz on 2019-09-05 06:12 am

    Hotel is beautiful and clean. Staff was great. Water was super nasty, bring water and you'll greatly enhance your experience. Also, if you want late night snacks, bring snacks 'cause there ain't nowhere to get no snacks at the nighty night times.

    Owner Response
    Hi ericevanz,
    Thanks for the feedback, but I'm sorry you didn't love the tap water. There may have been a problem that day, we have not typically heard our guests mention the taste before. We will make sure you get two bottles of water upon check-in everytime you stay just in case!

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review


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