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Erinvale Estate Hotel & Spa


    Erinvale Estate Hotel & Spa
 in Somerset West
    Erinvale Estate Hotel & Spa
 in Somerset West

Reviews

TripAdvisor Traveler Rating:
449 Reviews
Latest TripAdvisor Reviews

  • Top of the line

    by Gery V on 2020-01-19 011:26 pm

    Great rooms, great food and wonderful staff make this place a perfect spot from where to visit and play golf; the size and amenities of our rooms ( terrace access ) was wonderful, the pool is a great bonus during the hot weather

    Owner Response
    Thank you very much indeed for your wonderful review of Erinvale Estate Hotel and Spa, after your recent visit.

    I am delighted to hear that you have enjoyed our beautiful hotel, and that we were able to make your stay with us a most memorable one in every aspect. We are indeed very lucky to be located in such a beautiful area, with wonderful amenities such as the Erinvale Golf Course and world renowned wine farms on our doorstep.

    I am also pleased to hear that you have enjoyed the services from our staff, as well as the food on offer in our three restaurants, which offer alfresco dining under the trees, Fine Dining in our Flagship Restaurant Seventeen07, as well as modern and contemporary food and cocktails in our New Magnolia Social Dining Lounge.

    Thank you again for your visit and feedback, and we look forward to welcoming you back to our hotel in the very near future.

    Best regards

    Urs Kern

    ErinvaleHotel, General Manager at Erinvale Estate Hotel and Spa, responded to this review

  • Maura's Birthday

    by Paul B on 2020-01-15 010:41 pm

    We visited for just the one night, to celebrate a special friends birthday.
    Upon arrival we were met with great professionalism and more importantly friendly service.
    We had all our requirements met room wise, they were perfect, both my friends wife and my own enjoyed the Spa and hairdresser , we lunched on the terrace, beautiful, ate dinner in the restaurant, amazing and breakfast the following day, again on the terrace was a superb range of cooked and fresh buffet style foods.
    We have been lucky to stay in stunning parts of the world and 5 star luxury hotels, but can honestly say, this is the best.
    Thank you all so much, we will be back.
    Vergelegen wine estate across the road is amazing too , beautiful gardens which were awe inspiring.

    Owner Response
    Thank you very much indeed for your most positive and kind feedback after your recent visit to our hotel, to celebrate this very special event.

    We are absolutely delighted that you have chosen our hotel for this occasion, and that we were able to make this event a truly special and memorable one for you and your guests, and that the food, accommodation and all our services have met and indeed exceeded your expectations.

    It was our great pleasure and privilege to host you, and we very much look forward to welcoming you back to Erinvale Estate Hotel and Spa, in the very near future.

    Once again my sincere thanks for taking the time to communicate to us.

    Best regards

    Urs Kern

    ErinvaleHotel, General Manager at Erinvale Estate Hotel and Spa, responded to this review

  • Beautiful place to stay.

    by michaelrW1910MA on 2020-01-01 04:41 am

    Very nice spot.
    Staff very friendly and helpful.
    Rooms were comfortable and clean.
    Food and drink really good and reasonably priced.
    Gardens very well maintained.
    Spa area really relaxing.
    Setting amazing with a mountainous backdrop.
    Overall excellent.

    Owner Response
    Thank you very much for your wonderful comments after your recent stay at our hotel.

    I am delighted to hear that your stay with us has been most comfortable and relaxing, and that our services, food and staff have met and exceeded your expectations. We are indeed located in a most incredible environment, and I am glad that this has further contributed to your having a most memorable stay with us.

    It was such a great pleasure to host you, and we all look forward to welcoming you back to Erinvale Estate Hotel and Spa, in the near future.

    With very best regards


    Urs Kern

    ErinvaleHotel, General Manager at Erinvale Estate Hotel and Spa, responded to this review

  • Dinner on the terrace

    by Spanspeck on 2019-12-16 08:44 am

    We are locals who have enjoyed many lazy lunches and peaceful dinners under the oak trees. We have been regulars for the past 5 years. I entertained guests there twice this weekend. The new menu was a disappointment. The portions are small for the prices charged. What a pity, you have such a lovely setting and such loyal staff who we have come to know.

    Owner Response
    Thank you for your feedback after your recent visits to Erinvale Estate Hotel.

    I was so disappointed and saddened to hear that you did not find the food and the new menu satisfactory, and would like to apologise for any inconvenience caused. We do value most sincerely our local guests and their continued visits, and indeed your comments. We have changed the menu but have also added many new delightful offerings, in order to try and offer our guests the widest variety and to suit all tastes.

    I can assure you that I will address your concerns, in particular with the portion sizes, immediately with our Head Chef.

    I wish to thank you for supporting our hotel over the years, and sincerely hope that we are able to welcome you back to our hotel, together with your guests, in the very near future.

    Best regards

    Urs Kern

    ErinvaleHotel, General Manager at Erinvale Estate Hotel and Spa, responded to this review

  • Most Fantastic Hotel and Spa

    by 499hannes on 2019-12-03 07:48 am

    This hotel indeed exceeded all our expectations, even though we did have high expectations. But the whole atmosphere, the beautiful buildings, surroundings with so well kept gardens, the manor house, the rooms, the spa, the pools, the restaurants - everything is perfect for the best and most perfect place to stay with breathtaking views in a most quiet and beautiful area close to the local vineyards. The rooms are really really nice & clean and tastefully decorated, and the spa treatments are the best ones I have ever had (tried it twice). The staff were extremely helpful and accommodating. Breakfast buffet was huge and so delicious with lots of fresh fruit and great to sit outside enjoying it all on the Oak Terrace. The new dining lounge Magnolia is a very nice informal place to meet for drinks and light tasty food. But one the highlights of our stay was for sure dining at Seventeen07 - what a fantastic surprise - a warm welcome with a glass of champagne set the level for this great evening. The service and the food was simply outstanding, and with small appetizers to start with and in between courses. We were so impressed and enjoyed every moment. This goes for the Seventeen07, but also for the whole property. We will return soon and stay longer.

    Owner Response
    Thank you very much indeed for your most kind and detailed review of Erinvale Estate Hotel, after your recent stay with us.

    I am absolutely delighted to hear that you have thoroughly enjoyed every aspect of your stay with us at our beautiful hotel. Thanks to the hard work, dedication and commitment to service and standards from every member of my team, this makes it such a pleasure to hear that our guests have had a memorable and most enjoyable stay with us.

    Once again our sincere thanks for taking the time to share your experience, and we look forward to welcoming you back to our hotel in the very near future.

    With best regards

    Urs Kern

    ErinvaleHotel, General Manager at Erinvale Estate Hotel and Spa, responded to this review


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