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Fairmont Banff Springs


    Fairmont Banff Springs
 in Banff
    Fairmont Banff Springs
 in Banff

Reviews

TripAdvisor Traveler Rating:
8721 Reviews
Latest TripAdvisor Reviews

  • What a delight, wish I was still there

    by COLIN B on 2020-02-21 02:46 pm

    Built by one of the old railway companies this hotel is spectacular in size, location, views, restaurants, shops, staff and more. And then there is the spectacular village a short walk down the hill or a quick bus ride. Our stay here was an absolute delight. Couldn't ask for better staff at the restaurant or food.
    We were there in summer but the photos of winter in the village look enticing. Just wish it was closer to home so we could go more often.

  • Fantastic Gold Experience

    by TLG444 on 2020-02-20 07:04 pm

    Having stayed in Banff several times we decided to splurge this time on the Banff Springs Gold package for Thanksgiving. We were not disappointed and felt it was worth every cent. The Gold lounge was fantastic with great views and a large selection of hot and cold food and snacks, a candy bar for the kids, top quality beer, wine and spirits available on the honor system.
    Our double pet friendly room was spacious and had a fantastic view of cascade mountain. A cozy pet bed, toy, treat and dishes were provided for our dog. In addition to the regular robes a child's size one was provided. Our daughter loved it so much we bought one for her to bring home. She also loved the chocolates provided with the complimentary turn down service.
    The pool is huge and the outdoor heated pool was fantastic in the cool October air.
    Service was fantastic throughout and the valet was especially handy due to the parking area being quite the walk.
    It seems redundant to add that the hotel is beautiful and for being 130 years old it has been been amazingly maintained.
    The only thing I can lightly critique is the Le Labo Rose 31 toiletries. I first encountered them at the Fairmont Chateau Lake Louise and I am not a fan. Rose toiletries are dated in my opinion (I'm 48) and Le Labo has many more modern scents available that would likely be more pleasing for the younger guests.

  • Excellent

    by Harry H on 2020-02-20 02:24 pm

    Excellent experience check in to check out. Staff was super attentive. Dining was lovely. Context was superlative. Setting awesome. Can't say enough positive things. Want to schedule another stay in summer.

  • Excellent service; Spectacular mountain view!

    by deboyko55 on 2020-02-20 06:06 am

    We felt very welcome where ALL Staff went out of their way to provide a fairy tale experience!
    The food, the service, the amenities are second to none! I would recommend if you wish to relax along with business, this is an ideal setting!

    Owner Response
    Hello deboyko55,

    Thank you for taking the time to leave a review of your recent stay at the 'Castle in the Rockies'. Our teams are truly passionate about providing each guests with a memorable experience and we are delighted to hear this is the impression you were left with! We appreciate your feedback and we will be sure to share this with our teams! We look forward to the opportunity to welcome you back again soon!

    - Fairmont Banff Springs

    banffmanagement2016, Public Relations Manager at Fairmont Banff Springs, responded to this review

  • Great stay

    by lanniefoxx on 2020-02-19 02:30 pm

    Amazing stay. Shuttle service and valet were excellent. Everyone was extremely friendly and accommodating. Would definitely go back. Spa was great with lots of options for pools and treatments. Sat and had a snack which was delicious.


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