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Fairmont Jasper Park Lodge


    Fairmont Jasper Park Lodge
 in Jasper
    Fairmont Jasper Park Lodge
 in Jasper

Reviews

TripAdvisor Traveler Rating:
5285 Reviews
Latest TripAdvisor Reviews

  • Thoughtful staff. Very comfortable. A great stay!

    by 333retiredteach on 2019-12-02 12:20 am

    As part of our Rocky Mountaineer Circle Tour we stayed at The Fairmont Jasper Park Lodge on May 26 - 27, 2019. We were very pleased with the room and service. The trip was part of our 50th Wedding Anniversary and somehow you found out and left a congratulations message, chocolate covered strawberries and a bottle of wine. We really appreciated your thoughtfulness.

    Our bungalow was very comfortable. We had a delicious dinner in the Emerald Lounge. A great stay.

  • Great place for enjoying The Rockies

    by doctorlattice on 2019-11-30 02:20 pm

    It really is a great facility, but it is showing its age. Most of the doors are not plumb so they swing open unless they are fully closed and latched. We could not get the shower to keep a constant temperature, it ran from too hot to too cold, so you had to choose your moments to get into the stream. The staff offered to take a look at it, but we declined since we were staying only one more day. We were disappointed that the Moose's Nook, the showcase dining room, was not open. We learned that the midweek business was not adequate to support keeping it open. We would have liked to know that before we booked, even though it would not have been a deal breaker. In any case, because of the dazzling setting and the way the staff treat you, it is a brilliant place for a getaway,

    Owner Response
    Thank you for reaching out to let us know about your recent experience with the lodge. We do apologize for the above mentioned issues and hope that we get the chance to welcome you back for a true Fairmont experience.

    FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

  • Pleasant two nights

    by John D on 2019-11-27 010:34 pm

    We arrived in Jasper after a voyage on the Rocky Mountaineer train and transferred to the the lodge by bus
    We stayed in a comfortable cabin on the Lake front and a short walk from the main hotel dining facility. The accommodation is very dated, but clean and tidy. Not enough power outlets for modern appliances to be charged and bathrooms are desperately in need of renovations.
    The restaurant was very busy and staff very inefficient
    The adjoining golf course was superbly manicured an d there are some lovely walks around
    It's about the only place to stay in Jasper, but it certainly just manages three stars

    Owner Response
    Thank you for taking the time to leave feedback on your stay at the lodge.

    FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

  • Unforgettable experience

    by Susanna G on 2019-11-27 07:06 pm

    I always enjoy superb hospitality at the Fairmont Jasper Park Lodge and am always sad to leave. The staff and services are exceptional! The Spa area with pools and saunas are extremely clean and relaxing. This is one of my favourite places!

    Owner Response
    Thank you for taking the time to leave feedback on your recent visit to the lodge. We are pleased to read that you enjoyed the staff and the services. We are looking forward to welcoming you back again soon.

    FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review

  • Winter visit

    by tybo54 on 2019-11-27 05:42 pm

    We chose to visit the Canadian Rockies from Florida during Thanksgiving for no crowds and value. This hotel was amazing. The front desk upgraded us to a lakefront junior suite which was beautiful. Heated pool outdoors at 20 degrees Fahrenheit outside was also a unique experience. My only complaint was too many street and outdoor lights that made the night sky harder to see, though I'm sure it's there for safety. Maligne Canyon and downtown Jasper close by. Would love to visit again in the Summer.

    Owner Response
    Thank you for taking the time to leave feedback on your recent stay at the lodge. We are so pleased to read that you had a lovely experience with us. We highly recommend the walk around Lac Beauvert and the hike up Old Fort Point for a summer visit. We hope we get the chance to welcome you back this summer.

    FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review


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