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Fairmont Le Montreux Palace


    Fairmont Le Montreux Palace
 in Montreux
    Fairmont Le Montreux Palace
 in Montreux

Reviews

TripAdvisor Traveler Rating:
1936 Reviews
Latest TripAdvisor Reviews

  • Wow, what an experience

    by chouffe on 2020-03-08 01:59 am

    Montreux Palace has been on our list to visit for many years. In February we finally made this happen!

    We booked a Lake View room and in the preparations for this, the designated Guest Experience Manager (GEM) was of great help.

    Arriving at the hotel on Friday 21 February we were welcomed by an extremely friendly bell boy who took take of our luggage and afterwards parked our car. We had a nice chat with him and we felt very welcome. The lady at reception was also extremely friendly and we received an upgrade to a Lake View room de luxe. She accompanied us to the room. This room located on the 5th floor was absolutely amazing and we were lucky to have fantastic weather while being in Switzerland.

    What struck us was the friendliness and service of staff during our stay. Obviously what really struck us was Montreux Palace itself with its rooms, corridors, spa etc. We had an amazing dinner in the Montreux Jazz Caf? and enjoyed the wonderful breakfast as well.

    Yes, staying at Montreux Palace is expensive (Montreux as such is expensive) but for us it was worth it. We hope to visit the Fairmont Montreux Palace again.

    Owner Response
    Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace.

    I am delighted to read that you enjoyed your time with us and I have shared your kind words and uplifting compliments will all staff members, it is always gratifying to know that we have been able to please our guests.

    We are very much looking forward to welcoming you back to the Swiss Riviera in the not too distant future.

    Kind regards,
    Michael Smithuis
    General Manager

    Montreux Palace, Directeur général at Fairmont Le Montreux Palace, responded to this review

  • Best hotel on the Swiss Riviera

    by TomAs352 on 2020-02-20 05:55 am

    It's a fabulous palace hotel overlooking Lake Geneva and the Alpine landscape around Montreux, with historical interiors and great gastronomy. I particularly enjoyed the gardens over the Quai des Fleurs and the rooms with amazing balconies. The staff members are so charming, a big thanks to Ivanka & Luigi as well as to Mrs. Polloni, who is the best brand ambassador the hotel could have.

    Owner Response
    Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace.

    I am delighted to read that you enjoyed your time with us. I have shared your kind words with all staff members and passed on your special thanks to the concerned colleagues. It is always gratifying to know that we have been able to please our guests.

    We are very much looking forward to welcoming you back to the Swiss Riviera in the not too distant future.

    Sincerly,
    Michael Smithuis
    General Manage

    Michael Smithuis, Directeur général at Fairmont Le Montreux Palace, responded to this review

  • A touch of class on Lake Geneva

    by Batch65 on 2020-02-12 010:37 pm

    When you get your first view of this Hotel from the lake you get the feeling you are about to step inside a classy establishment and the Fairmont doesn't let you down. It has the feel of an old school quality hotel which unfortunately so many others just can't match.
    We had a deluxe lake view room, no. 201, which was magnificent and exceeded our expectations, the view of the lake and mountains opposite was fantastic. The room itself was big and pristine.
    There was so much choice at breakfast that you simply could not eat enough to do it justice and all of the food was wonderfully prepared.
    I particularly liked the Lounge Bar and Funky Claude's both of which had a really nice ambience.
    I agree with some of the comments that the swimming pool area can get very busy but I don't think it is too crowded and the spa area in general is immaculate and looked after by the staff. In general the staff at this hotel really go out of their way to ensure that their guests have a good time.
    Whilst this type of service and class do not come cheap I would recommend anybody who is celebrating a special occasion to consider the Fairmont as a destination.

    Owner Response
    Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace.

    I am delighted to read that you enjoyed your time with us and I have shared your kind words and uplifting compliments will all staff members, it is always gratifying to know that we have been able to please our guests.

    We are very much looking forward to welcoming you back to the Swiss Riviera in the not too distant future.

    Kind regards,
    Michael Smithuis
    General Manager

    Michael S, Directeur général at Fairmont Le Montreux Palace, responded to this review

  • Excellent service like no other!

    by melaniel967 on 2020-01-20 011:58 pm

    We stayed at the Montreux Fairmont Palace in January 2020. Not only are the rooms luxurious and spacious, but the service exceeded all my expectations, especially that of the concierges. In particular. I was searching for souvenirs from the Montreux jazz festival and was unable to make it to the souvenir shops, so the concierge gave me some items from his own personal collection. I was touched by his kindness and will never forget the efforts he went to, to help me. This hotel is very special - spectacular views, wonderful service and the best concierges in Europe! Highly recommended.

    Owner Response
    Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace.

    I am delighted to read that you enjoyed your time with us and I have shared your kind words will all staff members, it is always gratifying to know that we have been able to please our guests.

    We are very much looking forward to welcoming you back to the Swiss Riviera in the not too distant future.

    Kind regards,
    Michael Smithuis
    General Manager

    Michael S, Directeur général at Fairmont Le Montreux Palace, responded to this review

  • A unique luxury jewel overlooking the Alps

    by TrueHotelier1 on 2020-01-16 08:30 am

    I have been a regular visitor of Montreux Palace for many years. It is a unique luxury hotel by Geneva lake overlooking the Alps. The hotel's amenities are great, the staff is very helpful and it has really good breakfast and food. Rooms are spacious. If you want to have a unique experience, you should get a room with a lake view overlooking the Alps - the view is amazing and its view makes this hotel so special.

    Lastly special thanks to the hotel's manager Katja Marshall. She is very professional and helpful to deal with our needs. She did not leave our queries to other employees, dealt with them personally and wanted to make sure that we were happy with our stay.

    Owner Response
    Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace.

    I am delighted to read that you enjoyed your time with us. It was my pleasure to share your kind words with the entire team and to pass on your special thanks to Mrs. Marshall. It is always gratifying to know that we have been able to please our guests.

    We are very much looking forward to welcoming you back to the Swiss Riviera in the not too distant future.

    Kind regards,
    Michael Smithuis
    General Manager

    Michael S, Directeur général at Fairmont Le Montreux Palace, responded to this review


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