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Fairmont Royal York


    Fairmont Royal York
 in Toronto
    Fairmont Royal York
 in Toronto

Reviews

TripAdvisor Traveler Rating:
631 Reviews
Latest TripAdvisor Reviews

  • Amazing Overnight Stay

    by PassportStamper08 on 2020-03-31 01:21 pm

    Fairmont Royal York will hold a special place in our hearts because this is where my fianc? proposed. Once the reservation was made my fianc? called them to let them know about the proposal. They helped to make the day incredibly memorable. The room itself was gorgeous with modern amenities, a large sitting room, a wet bar and a well appointed bathroom with a huge walk in shower. They had sparkling water (we don't drink), chocolate covered strawberries and a personal note from the manager delivered to our room and when we left to enjoy the pool and hot tub we returned to the room beautifully decorated with rose pedals all over the room. It was truly something that we'll remember forever and have decided that we will come back each year to celebrate. Anyone considering Fairmont Royal York for a special occasion or just a weekend getaway won't be disappointed!!

  • Top Notch!

    by Dairyfarmerofontario on 2020-03-18 12:56 am

    Recently I had the distinct opportunity to stay at the Royal York. The service was above and beyond my expectations. Staff members were cordial and helpful. Service was exemplary, right from check in through to Porter Service out. The room was absolute perfection, and offered support in my every need as a disabled person. What a wonderful surprise for a challenged traveler such as myself. Thank you for your high standards, Friends at the Royal York. I will surely look forward to coming again!

    Owner Response
    Thank you for sharing your wonderful review and we are thrilled that you experienced memorable service. We so look forward to welcoming you again the future!

    FairmontRoyalYork, Guest Relations Manager at Fairmont Royal York, responded to this review

  • Incredible Service

    by michr on 2020-03-17 10:28 am

    From the moment we stepped in the door, we received top notch service. Every person that we met greeted us, asked if they could help us in any way and were extremely polite. What a beautiful spot. Everything was spotless, elegant and comfortable.

    Owner Response
    Thank you for sharing this wonderful review and we are thrilled that you enjoyed your stay. It is wonderful to hear that you experienced top notch service from our staff and we hope to welcome you again soon!

    FairmontRoyalYork, Guest Relations Manager at Fairmont Royal York, responded to this review

  • Out of this world service

    by Shawn-3411 on 2020-03-16 09:47 am

    I and my wife, Dana, once again stayed here at the Fairmont Royal York Hotel for the night and once again, the service was out of this world excellent!! Kavin served us again at the Royal service desk and again, he was spectacular!! He treated us like family again and made our arrival amazing.

    Later in the day yesterday, March 15th, 2020, I had messaged Kavin through the Royal service messaging number, letting him know that we were here to celebrate our belated Valentine's Day and I wanted to surprise Dana with some chocolate covered strawberries, when Elizabeth replied and was so amazingly accommodating, that she even sent us up a personalized written letter by hee with the strawberries, welcoming us to the hotel, since she didn't know we have stayed here a bunch of times.

    The gesture was so warming and so thoughtful, that it out a smile on both our faces. They both should get rewarded for this. And again, we'll definitely be back.

    Shawn

    Owner Response
    Thank you for sharing your fabulous review Shawn. We are thrilled that you and your wife experienced memorable service from Kavin and Elizabeth. We will ensure that your comments are shared and thank you again for sharing! We hope to see you again soon.

    FairmontRoyalYork, Guest Relations Manager at Fairmont Royal York, responded to this review

  • Perfect Stay

    by Lynne E on 2020-03-16 08:08 am

    I recently stayed at the Fairmont Royal York with my elderly aunt as she was in town to attend Come from Away. Our room was beyond my expectations. My aunt has mobility issues and the room was so accommodating. It was a large room so plenty of room to get around in her walker. The automatic bathroom door was a welcome surprise. The oversized bathroom was ideal for the mobility challenged.
    I asked for a microwave & fridge in the room which arrived within minutes. My luggage arrived before I got to my room. The staff were all so very friendly & helpful. Our Fairmont experience was just perfect.

    Owner Response
    Thank you for taking the time to share your five star review Lynne and we are thrilled that your stay exceeded your expectations. We hope to welcome you again for another perfect stay in the near future!

    FairmontRoyalYork, Guest Relations Manager at Fairmont Royal York, responded to this review


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