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Grand Hotel Villa Igiea Palermo - MGallery by Sofitel

    Grand Hotel Villa Igiea Palermo - MGallery by Sofitel
 in Palermo
    Grand Hotel Villa Igiea Palermo - MGallery by Sofitel
 in Palermo


TripAdvisor Traveler Rating:
2013 Reviews
Latest TripAdvisor Reviews

  • Best option in Palermo

    by armadillo75007 on 2019-08-22 09:11 am

    We were lucky to stay in this hotel before its renovation starting in September by Rocco Forte group (hopefully they will respect the essence of the place). Certainly The hotel needs urgent renovation (specially the rooms) but at the same time its vintage feeling is delicious. The common areas are spacious and beautiful, some are real jewels like the art nouveau ball room and corridors. Breakfast is tasty and generous and the view overlooking the harbor very beautiful. The location seems odd as it's 15mn away from the center, but at the end being away from the chaotic center is appreciated.

  • Lots of character and no WIFI!

    by Jill F on 2019-08-21 00:32 am

    The hotel is beautiful, it feels like an old school.

    We booked a suite facing the sea and it was spacious and clean.

    Breakfast was great.

    There was a helpful shuttle bus to and from the center of Palermo.

    The one thing that I would change is the WIFI. The hotel only offers limited WIFI usage- you have to pay extra if you want normal access, which I thought was really strange for a 5-star hotel. Seeing as we were in one of the best rooms and they didn't have WIFI was very disappointing.

  • Cool Interiors but rooms need major work

    by Allison McNamar M on 2019-08-19 08:35 am

    The aesthetics of Hotel Villa Igiea have all the cool creepy feels-you can definitely envision the major parties that took place here in the many salons around the impressive property. But while the main common areas feel regal and historic the bedrooms feel much more creepy and old than charming. Our room was laces with years of smoke and the fabric wall paper had turned black and stained in some areas. It was hard to sleep, was eager the whole night to wake up and get out of the bedroom. The breakfast was delicious + gorgeous and I hope they make the proper updates to make this beautiful space as regal as it once was!

  • worn out

    by Arthur B on 2019-08-18 011:55 pm

    oudated Hotel, used to be a majestic building but rooms are worn-out and so is the staff.
    at check-in not welcomed as a platinum member ( had to remind the staff regarding a possible upgrade and welcome drink voucher ), rooms are ok but could use some renovation ( see pics ), escpecially the bathroom ( molded shower ).
    was after reminding the staff upgraded but got a room where at 07.30 am construction works were taking place just beneath the bedroom window..great way to have a wake-up call...breakfast buffet ok, but smoothies/fresh juices charged at an extra EUR 6,- each. terrace overlooking the harbour, great for an eveing drink, small meal but heavily understaffed, resulting in stressed service.

    my son left his earpods in his room at check-out, so we contacted the Hotel ( by phone and mail ) to request them to check the room as he exactyly knew where he left them...after 24 hours we received a mail back that these were not found...

    basically an ok hotel with pool and sunbeds ( no lifeguard after 19.00 hours ) but many sunbeds with towels placed on them whilst not being used.

    hotel provides a shuttle to the city centre ( not walking distance ) which needs to be reserved up front.

    LeClub points were only credited after contacting Accor regarding missing points.

  • Most beautiful building, parc and view.

    by apeman2019 on 2019-08-14 01:18 am

    Very nice place and friendly staff. Location on the edge of the city also gives you some calm after a day fighting your way through the streets. If I dare make a less positive comment, I would suggest better beds (can't stand soft spring boxes) and for sure limiting the number of cats in the parc (and ultimatley miowing under your table). Never-the-less, I would return and hope that by then minor flaws have been taken care of.


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