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Hacienda de los Santos


    Hacienda de los Santos
 in Alamos
    Hacienda de los Santos
 in Alamos

Reviews

TripAdvisor Traveler Rating:
437 Reviews
Latest TripAdvisor Reviews

  • Recommend

    by Cristina E on 2019-08-20 08:44 pm

    The view is absolutely stunning! Jamie & the staff we're very sweet and helpful from the moment we arrived until we checked out. The pools are very clean and super peaceful. It was a wonderful getaway, will be back soon!

  • Simply the best!

    by jagarciac on 2019-07-19 08:22 pm

    We had our daughter's wedding during Thanksgiving weekend last year. The place is magical!
    La Hacienda is gorgeous, the service was impeccable. We stayed a few nights. All family and friends loved it.

    Owner Response
    That was a magnificent wedding and we are grateful that you chose the Hacienda.. That you were pleased means the world to all of us. We hope that you will all return to celebrate their anniversaries. We have a big surprise for you to see on your next visit. The walls are now up on an exact replica of a Spanish Colonial chapel. This is a very exciting time for us and we would love to show it to you. Wishing you all the best and thank you for such a wonderful review.

    Nancy027, Owner at Hacienda de los Santos Resort & Spa, responded to this review

  • Simply a WOW experience

    by MazatlanLovers on 2019-07-06 06:56 am

    Are you looking for a unforgettable getaway in authentic Mexico? Look no further than beautiful Alamos where you will find an Oais of Mexican charm, luxury, exquisite food, impeccable service and 5 star amenities at Hacienda de los Santos Resort & Spa. I say this having experienced now 5 stays at this beautiful resort or better said unforgettable magical resort where each visit has exceeded expectations. We always book a 3 day package as one night will only make you kick yourself for not planning a longer stay. Holiday packages are wonderful too having enjoyed 2 spectacular New Years at the Hacienda. We just returned back home from a memorable birthday getaway celebration at the Hacienda and looking forward this year to return and spend Thanksgiving and enjoy all the festive traditional ambiance and gourmet holiday menu. The Hacienda is family owned and operated. That is what makes the Hacienda above and beyond other Resort & Spa?s. Jamie is your charming ?HOST? and will assure your stay to be an amazing experience. Get ready for a WOW experience.

    Owner Response
    We love how you celebrate the special days of your life and we especially are excited when you spend them at the Hacienda. You are both so gracious and the staff is crazy about both of you and your darling tiny dog. Your review lit us on fire and we can't wait to show you our progress when you return. Thank you for being amazing guests. Jamie speaks so highly of both of you and we look forward to seeing you at Thanksgiving. Have a fabulous summer and we are excited for your return!!!

    Nancy027, Owner at Hacienda de los Santos Resort & Spa, responded to this review

  • Rude attitude by staff

    by biotenor on 2019-05-22 02:10 pm

    We were in town and staying in another hotel. After taking the city tour train we decided to take the 2 pm tour at Hacienda Los Santos they advertised, just to know more about the place. We arrived at 1:50 pm and rang the bell. A girl showed up and told us to wait. We were 4 plus 2 other tourists. At 2:10 pm we rang the bell again and another staff member told her we were waiting. She was having lunch and we saw her make a bad face and show her unwillingness to do her job. The tour was good in content but her attitude was awful. We were planning on staying and after this experience we decided not to do it. Although the tour is cheap we payed for it, and we also had lunch there. Staff should be aware of the consequence of their actions. There are other good options around.

    Owner Response
    You have our deepest apologies and regret that you had a poor experience at the Hacienda. It sounds as if that staff member was probably hungry and tired. That is no excuse for poor behavior. Yes, we will discuss this incident with the staff and hope that no one ever feels the way you did again. We appreciate that you brought this to our attention. Have a wonderful summer!

    Nancy027, Owner at Hacienda de los Santos Resort & Spa, responded to this review

  • The perfect boutique hotel

    by PhilippMZ on 2019-05-02 06:03 am

    Alamos is a typical small Mexican colonial town with a cathedral and a plaza with a quiosco, an alameda where the locals meet, the municipal market, a mirador overlooking the town etc.
    There are numerous hotels. But the outstanding place to be is the Hacienda de los Santos. A boutique hotel with approx. 30 rooms and suites, all individual with Mexican antiques and artcrafts decorated and named after saints. Beautiful gardens, 3 different pools and patios to relax. The original bar counts the largest Tequila collection in the world. The restaurants serve international cuisine. The features include a movie theater, a spa, a fitness center etc.
    Friendly and caring staff. Family owned with the personal touch.
    Highly recommended.

    Owner Response
    First, let me thank you for all of your Hacienda stays. You bring the nicest friends and we are always excited when you are in the Hacienda. We deeply appreciate that you wrote this glowing review. We too love that ALAMOS is not just another Mexican tourist spot, but a vibrant village, filled with kind Mexican people, who love sharing their Paradise. Thank you for sharing your thoughts on the property for the benefit of other travelers. We can't wait till you return. Have a magnificent summer!

    Nancy027, Owner at Hacienda de los Santos Resort & Spa, responded to this review


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