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Hacienda Uxmal Plantation & Museum


    Hacienda Uxmal Plantation & Museum
 in Uxmal
    Hacienda Uxmal Plantation & Museum
 in Uxmal

Reviews

TripAdvisor Traveler Rating:
1018 Reviews
Latest TripAdvisor Reviews

  • Great lunch before visiting the ruins

    by Sarah6333851 on 2020-04-01 01:43 pm

    We had a fantastic lunch by the pool before going to the ruins. We had a lot of guacamole in Mexico, but this was probably the best. Outstanding, friendly service. Be sure to see all of the historic signage that highlights the famous guest list.

    Owner Response
    Great ! THANK YOU !

    We all look forward to your next visit, with plenty of time to enjoy the many wonders that surround us, beginning with our plantation,
    that produces the avocados that made your guacamole the best you have ever had!

    Hasta la vista !

    Fernando Barbachano, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

  • Very pleasant

    by westminster2 on 2020-03-09 02:08 pm

    A very nice hotel with a good room, lovely touches like the rocking chairs outside the room, pleasant staff and an excellent pool. The location is great for visiting the marvellous Uxmal archaological site and the Ruta Puuc. The restaurant was Ok - a good buffet one evening we were there and a la carte the other.

    Owner Response
    Thanks for your visit.
    Come back with more time to enjoy the many wonders that surround us.
    Hasta la vista !

    Fernando Barbachano, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

  • When you are done with Uxmal...

    by mgerhardt on 2020-02-22 05:27 pm

    ... and want some lunch. Rather than eat i the park drive a few hundred yards to this elegant location. A nice gringo meal by the pool with excellent service. The hotel would seem to be excellent as well.

    Owner Response
    Thanks!

    You would love to spend a few nights with us and enjoy experiencing our plantation; the Chocolate Museum; Planetarium;
    our Vintage Car Museum with Classic Land Rovers that you can drive to nearby attractions, Cenotes, Caves, Flamingo Parks, colonial towns and the Magic of the Yucatan.

    Hasta la vista !

    Fernando Barbachano, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

  • Location location location

    by JudithG999 on 2020-01-28 02:10 am

    This well-appointed hotel is within 300 meters of the entrance to the archeological site of Uxmal. Rooms are large, with excellent speedy wifi. The pool is clean and convenient, and the TV has several English channels. Staff are helpful and kind. My objection is to the restaurant that I'll try to review separately.

    Owner Response
    Thanks for your wonderful review.
    Come back with more time to enjoy the many wonders that surround us !
    Hasta la vista.

    chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

  • Make sure you get the category room you booked

    by EstherP1882 on 2020-01-19 10:31 am

    This is a premier property at the entrance to Uxmal archaeological site. You can't stay any closer.

    The kindest thing to say is that there was a "misunderstanding" when I checked in.
    I had booked a superior category room and was unfortunate enough to be assigned standard room #307. Small, well used, poor lighting. There was minimal furniture and when I asked for a chair for the room, was brought a metal folding chair. This room's only saving grace is that it has a small balcony with two rocking chairs and the bathroom had a tub.

    At check-in I mentioned to the receptionist that I booked a superior room and he said OK - but assigned otherwise. I realized the problem at approx. 9pm and returned to reception. Luckily the Restaurant Manager who supervises reception in the evenings was available. He looked at my reservation documents and realized the mistake. He showed me Room #301 - a beautifully renovated corner room. The category of that room was "Superior room, with garden view and jacuzzi tub." There are only four in this category available (two with two double beds; two with king size beds) and he was kind enough to give me an upgrade to this one over a regular superior room. Room 201 was identical to mine.

    There are some exceptionally nice touches in the room -- flowering plants, a coffee set up, a nice book on Maya history and sites, and a flat screen TV with Mexican stations as well as CNN (in English). The room is more spacious than the regular superior rooms and being a corner room, has large picture windows on two sides.

    The hotel offers wi-fi (the closer to reception and restaurant the better), a lovely pool, a good restaurant, a nice pool bar menu (for lunch try the avocado and tuna salad) and friendly, helpful staff.

    Know that the renovated superior category rooms:
    1. are located around the courtyard close to reception and pool area
    2. have new furniture, beds, floor tile, etc.

    In addition they MAY have:
    1.nice size picture window
    2. stained glass window (flower pattern) in the bathroom (facing the corridor)

    My advice is to be sure to book a renovated superior room, and ask to see the room before accepting it to make sure you are assigned the right category and location. If you want a more premier room for a much better experience, book the superior room with the garden view and jacuzzi. It is worth it.

    This is a wonderful, hospitable place to stay, with a good restaurant and location and I would stay here again.

    Owner Response
    We thank you for your visit. Your is the first time I read about having our receptionist make a mistake regarding a room assignment that did not mach your request, for which I ask you to please accept our apology.
    We are 2 weeks away from having totally renovated the entire original section of our Historic Hacienda.

    Hasta la vista !

    chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review


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Austria 08000706176
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