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Hacienda Xcanatún


    Hacienda Xcanatún
 in Merida
    Hacienda Xcanatún
 in Merida

Reviews

TripAdvisor Traveler Rating:
260 Reviews
Latest TripAdvisor Reviews

  • We had our wedding here and everything was perfect! You cannot go wrong with the Hacienda Xcanatún.

    by gusdanuss on 2019-06-06 07:49 am

    My wife and I had our wedding at the Hacienda Xcanat?n in May 2019. We had booked the whole hacienda for us and our guests for three nights, and the Hacienda blew everybody's minds. They exceeded our expectations in every way.

    First of all, the staff at the hacienda is extremely nice, helpful, and caring. Even when some things went wrong (which they are bound to go for a wedding), the Hacienda staff did everything they could to fix the issues and everything got quickly resolved. They went beyond what would have been expected to be accommodating and helpful. Hats off in particular to Jos? and Paloma -- we don't know what we would have done without you.

    Paloma, by the way, is the chef at the restaurant. And she really knows how to cook! The food was even better than what we had before at the Hacienda. The menu for the wedding was just outstanding. Every dish tasted differently and special in their own way. The food was just perfect.

    The Hacienda is stunningly beautiful. I do not believe that photos online do the Hacienda justice. The vegetation in the Hacienda is dense, green, and very well maintained. The facilities are beautiful. Each room is beautiful and special. The pools are great.

    If you're thinking of having your wedding here, do not hesitate! The staff at the Hacienda will do everything and more to ensure that you will have the best wedding ever. Our wedding was just perfect! Everybody has commented on how great our wedding was! This would have never been possible without the help of the staff at the Hacienda. The Hacienda's general manager herself was at our wedding leading her staff and making sure that everything was perfect.

    Thank you, Hacienda Xcanatun, for the most special wedding anybody could ask for! We will be back.

    Owner Response
    Thank you so much for having your wedding with us, and that everything (except for Murphy's law...) was perfect for you. Please come back to celebrate your anniversary!

    DTina, Owner at Hacienda Xcanatun, responded to this review

  • Wedding Destination

    by Lisa L on 2019-06-04 01:35 pm

    We stayed here for a wedding that took place here. WOW!!!!! Rooms were excellent and so was the staff. Attended to our every need. Nice pool area for relaxing. Food in restaurant was very good and was priced economically. The wedding of my niece was the most beautiful thing I have ever seen, the staff went way beyond what I expected. They rented out the entire Hacienda so we had the run of the place which was fun with people attending from all around the world. Exceeded my expectations.

    Owner Response
    Thank you very much for your lovely review. We strive to make our guests' experience unique and memorable!

    DTina, Owner at Hacienda Xcanatun, responded to this review

  • Great family hotel and base for Merida adventures

    by alimE2102UZ on 2019-04-23 04:33 am

    We loved our stay in Hacienda Xcanatun. We were a family with two young children (8 & 5) and took a room with two double beds. We were slightly nervous on arrival as the road towards it looks like you are going to an industrial estate but then you arrive into this oasis. Amazing service, a great restaurant on site and two fantastic pools to choose from. If we went back we would request the room with the natural rock spa bath - the concierge was kind enough to give us a tour and we wished we had a chance to bathe in this hand carved delight (it was booked out the next day unfortunately or we would have moved!). There is nothing to walk to so you need a car or get private tours to pick you up (which we did for two of the days). About 15-20 minutes drive from Merida centro - we liked being away from the busy pueblo. Our only regret is that we didn't have enough time just to relax by either of the two beautiful pools while getting margaritas hand delivered!

    Owner Response
    Thank you so much from all of us at Hacienda Xcanat?n for your great review. We really do hope you visit us again, as we have surprises for the future!

    Cristina B, Owner at Hacienda Xcanatun, responded to this review

  • Delicious meal and excellent service

    by Donna P on 2019-02-20 01:26 pm

    We were a group of four who visited this wonderful restaurant in the evening and were seated on the patio.

    While the menu was in Spanish the waiters were very helpful in deciphering the different offerings. We settled on the salmon, the risotto and the hanger steak. We even had ice cream for dessert.

    We would highly recommend this restaurant especially the delicious margaritas, the great service and the views of the grounds of the Hacienda.

    Owner Response
    Thank you very much for your delightful review. We hope to see you again!
    PS: the menu is in both Spanish and English.

    Cristina B, Owner at Hacienda Xcanatun, responded to this review

  • Quiet, beautiful and restful spot near the excitement of Merida

    by tg22wa on 2019-02-03 03:16 pm

    This was our second stay at La Hacienda Xcanatun. Unlike our first stay the weather was moderate with one exciting heavy rain. On the downside we did not get to use one of two pools except to lie in the sun and read towards the end of our 8 night stay. We used Uber extensively to get to restaurants and other places during our stay. Uber was responsive and inexpensive, making our short drive 'into town' easy. Our deluxe room was huge, beautiful and well-appointed. Staff were always helpful and kind. The food in the restaurant is delicious including breakfast. Instead of any breakfast buffet, you order and your food is prepared for you. Breakfast is served until after 11 AM :-) Our last night we request a shrimp and lobster dinner that was out of this world. All rooms are air-conditioned, have good wifi and are relatively close to a pool and the restaurant. We think many parts are wheel chair accessible. The grounds are beautiful.

    Owner Response
    Many thanks for your delightful review! We hope you put us on your calendar for next year!

    DTina, Owner at Hacienda Xcanatun, responded to this review


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