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Hanover Inn Dartmouth


    Hanover Inn Dartmouth
 in Hanover
    Hanover Inn Dartmouth
 in Hanover

Reviews

TripAdvisor Traveler Rating:
562 Reviews
Latest TripAdvisor Reviews

  • Great service, beautiful room, friendly staff

    by mjb1522 on 2019-08-18 09:23 am

    Beautiful hotel, right in the heart of Hanover. Convenient to all stores, restaurants, Dartmouth. All staff was very friendly and helpful from the front desk to the valet staff, all were great. Room was beautiful, spacious and clean. Would highly recommend staying here.

  • great stay

    by pbilsky on 2019-08-03 01:41 pm

    As always, we had a great stay at the Hanover Inn. The people are always so nice and the room was extra special comfortable. We look forward to staying there as often as possible knowing we will be welcomed back. PB

    Owner Response
    It is always our pleasure to welcome you to Hanover Inn Dartmouth. We appreciate your repeat business as well as your confidence in us to always provide you with an outstanding stay. Thank you for your five star review with praise of our friendly staff and comfortable accommodations. We look forward to your next visit.
    Brian Hunt
    General Manager

    HotelMgmt1, General Manager at Hanover Inn Dartmouth, responded to this review

  • Great place to stay, clean and convenient

    by Donna R on 2019-07-16 05:42 pm

    I traveled to Hanover for the first time and was pleasantly surprised by the Hanover Inn. It was clean, close to everything in Dartmouth. Staff was warm, friendly, and helpful. If you have no car, the Dartmouth Coach drops you off in front of the inn. If you want to go to Vermont, buses can be picked up there, too.

    Owner Response
    Donna, we are very happy you fully enjoyed your stay at Hanover Inn Dartmouth and that we exceeded your expectations. We strive to give our guests an exceptional time and it delights us to know that we hit all the right marks with you. Thank you for the five stars and praise of our friendly staff and well-maintained property, as well as our transportation services. We hope you will be our guest again.

    Brian Hunt
    General Manager

    Commingle1, General Manager at Hanover Inn Dartmouth, responded to this review

  • Poor service, double-booking, stingy fees... so many problems.

    by DF_in_NY on 2019-06-25 11:01 am

    We are a four-generation Dartmouth family who has been patronizing the Dartmouth-owned Hanover Inn for 60+ years, so we were shocked to be treated so shabbily for the wedding of our Dartmouth daughter and her Dartmouth fiancee. Our experience with the group sales director got off to a sour start when she demanded that we agree to be financially responsible for any unused reservations in our room block, instead of simply having it expire 60 days before the event as most hotels do (including the Inn's Upper Valley competitors). Then our new in-laws, who had reserved the Inn's banquet space for the rehearsal dinner months earlier, were told a few months before the wedding that the space was now double-booked and our rehearsal dinner would have to move to a far inferior space. Needless to say, our in-laws (also Dartmouth people) were offended and decided to have the rehearsal dinner at the Woodstock Inn instead, where we were all treated well. The coup de grace was when the Hanover Inn informed us two weeks before the wedding that it would be charging a fee to distribute welcome bags to guests who had booked the Inn -- something the Inn's competitors, Six South and the Norwich Inn, wouldn't dream of doing. I'm just sorry that we did not urge all of our guests to avoid the Hanover Inn, though most stayed at Six South anyway. The Hanover Inn's stinginess is so short-sighted: They're going to miss out on revenue and goodwill from two longtime Dartmouth families for years to come.

    Owner Response
    We truly value your family's long history with our hotel and are deeply concerned by your experience. Please accept our sincerest apologies that we failed to meet your expectations. I would like to discuss this matter with you further and request that you reach out to me directly.

    Brian Hunt,
    General Manager

    HanoverInn, General Manager at Hanover Inn Dartmouth, responded to this review

  • Superior quality of executing customer service

    by Intrepid_Icehawk on 2019-06-24 03:50 pm

    I traveled up to Hanover, NH from Massachusetts for my wedding on Memorial Day weekend, and they made my experience really wonderful. This review however is only going to be about the hotel aspect of my experiences. Everyone who I encountered at this Inn was very friendly and welcoming. I've never stayed at a hotel in my country that was this accommodating for their guests.

    The gentlemen at the valet, the front desk staff, and the cleaning staff were fabulous. I have no practical reason to stay at this hotel again since I have family living in Hanover, but if I were visiting someone at Dartmouth College or just here for business, I would stay at that hotel.

    Owner Response
    We are truly thrilled that your wedding was a wonderful experience and we're honored to have been a part of your special weekend. Thank you for your stellar review of Hanover Inn Dartmouth, especially your praise of our attentive and hard-working staff. Your recommendation is much appreciated. On behalf of all of us at the Inn, we wish you all the best.

    Brian Hunt,
    General Manager

    HanoverInn, General Manager at Hanover Inn Dartmouth, responded to this review


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