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Hilton London Paddington


    Hilton London Paddington
 in London
    Hilton London Paddington
 in London

Reviews

TripAdvisor Traveler Rating:
5160 Reviews
Latest TripAdvisor Reviews

  • Great stay and with a perfect location

    by BeccaH599 on 2020-03-16 02:28 am

    I arranged this trip as a 40th Birthday present for my best friend we are opposite ends of the country so a show and weekend in London was an ideal location. We had a great stay this hotel is situated within a couple of minutes walk from Paddington station, the tube is opposite so you are within 20 mins of Piccadilly Circus. We took a walk to Buckingham Palace which took 40 mins but is a straight walk through Hyde Park. We did afternoon tea at Kensington Palace again within 15 mins from the hotel walking. The hotel staff were very friendly we were able to check in 2 hrs early which really helped to make the trip even more relaxed. I would highly recommend this hotel and will definitely look to stay here again if on a weekend break to the city

    Owner Response
    Dear Becca,

    Thank you for taking the time to submit a review in connection with your celebratory visit to the Hilton London Paddington. All guest feedback is extremely important to us and we do appreciate your participation as it is only through input such as your own that we can truly gauge how our services, team members and facilities are perceived and experienced by our guests.

    We were delighted to hear that you and your companion had enjoyed both your time with us and also the benefits of our superb location and we look forward to welcoming you back to Paddington again when you next require accommodation in town.

    Yours sincerely,

    Susan Edwards
    PA to General Manager

    susanedwards2018, PA to General Manager at Hilton London Paddington, responded to this review

  • Great Hotel

    by Neil f on 2020-03-15 02:50 pm

    Really nice hotel
    Service at reception was great
    Rooms were very good size and very clean
    Gym not bad had a few bits of equipment

    Breakfast was great very good selection
    And could order omelettes etc
    Would highly recommend

    Owner Response
    Dear Neil,

    Thank you for taking the time to submit a review in connection with your visit to the Hilton London Paddington. All guest feedback is extremely important to us and we do appreciate your participation and input.

    We were delighted to see that you had awarded the Hotel five stars, which is a source of great encouragement to the team, and we look forward to welcoming you back to Paddington again when life is a little more settled.

    Yours sincerely,

    Susan Edwards
    PA to General Manager

    susanedwards2018, PA to General Manager at Hilton London Paddington, responded to this review

  • A safe harbour in difficult times

    by rbrun2020 on 2020-03-15 02:11 pm

    We have frequently made this hotel our final stop while in the UK, due to its convenient location proximate to the Heathrow Express. On this occasion we were particularly appreciative of the calm and professional services we received. In short..."Keep Calm and Wash Your Hands!"

    Owner Response
    Dear Reviewer,

    Well, what can I say .... your review has made our day ....

    Our motto is "keep calm and carry on" and we look forward to seeing you again at Paddington when life is a little more settled.

    Wishing you all the best,

    Yours sincerely,

    Susan Edwards
    PA to General Manager

    susanedwards2018, PA to General Manager at Hilton London Paddington, responded to this review

  • Location, location, location

    by AzRat on 2020-03-11 09:10 am

    Just finishing a four night stay at Hilton Paddington. It's all about location. A two minute walk from our train from Devon. I was welcomed as a Diamond, given an upgrade, briefed on breakfast options, shown the executive lounge location. After a leisurely breakfast in the main restaurant (and always recognized as Diamond) I spent the daytime exploring museums and cafes as the hotel is two minutes walk down to the Underground station. Evenings started in the executive lounge for nosh and drinks. Preferred Starbucks outside the Paddington entrance to the lounge coffee machine. Cocktail time from 6:00 to 8:00. Wine, beer, four spirits, and decent canap?s which were constantly replenished. Not quite a spread worthy of making a huge meal but enough to satisfy. The lounge has views overlooking the busy train platform and the huge windows leave a spacious feeling in the small lounge. The hotel is showing its age, wear, and tear. The room was clean and the large windows and high ceiling made it airy feeling. And the windows actually opened. The staff was pleasant and engaged. Really just a big city Hilton business hotel but the location was perfect for my stay.

    Owner Response
    Dear Reviewer,

    Thank you for taking the time to submit such a detailed review in connection with your recent stay at the Hilton London Paddington. All guest feedback is extremely important to us as it is only through input such as your own that we can truly gauge how our services, team members and facilities are perceived and experienced by our guests.

    We were delighted to hear that you had enjoyed both your time with us and also the benefits of our superb location and we look forward to welcoming you back to Paddington again in the not too distant future.

    Yours sincerely,

    Susan Edwards
    PA to General Manager

    susanedwards2018, PA to General Manager at Hilton London Paddington, responded to this review

  • Great location, comfortable but ageing

    by Foster44 on 2020-03-06 09:52 pm

    Stayed two nights here and would certainly stay again. The location for the train station is perfect, with easy underground access for all of London.

    The room was comfy and the staff friendly. The hotel is ageing slightly and there was some noise outside our room due to tiled floor rather than carpet, so every wheeled suitcase could be loud.

    Only receive wifi access by joining Hilton rewards program, but good 4G signal.

    Owner Response
    Dear Mr. Foster,

    Thank you for taking the time to submit a review in connection with your two nights stay at the Hilton London Paddington. All guest feedback is extremely important to us and we do appreciate your participation as it is only through input that we can truly gauge how our services, team members and facilities are perceived and experienced by our guests.

    It was pleasing to see that overall you had enjoyed both your time with us and also the benefits of our superb location and we look forward to welcoming you to Paddington again when you next require accommodation in town.

    Yours sincerely,

    Susan Edwards
    PA to General Manager

    susanedwards2018, PA to General Manager at Hilton London Paddington, responded to this review


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