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Hotel Adlon Kempinski


    Hotel Adlon Kempinski
 in Berlin
    Hotel Adlon Kempinski
 in Berlin

Reviews

TripAdvisor Traveler Rating:
4339 Reviews
Latest TripAdvisor Reviews

  • Location

    by guillermohoter on 2019-08-20 09:54 am

    My first visit to the Adlon happened just a couple of years after its second life.
    It was and still is a wonderful building in the best location you can imagine.
    It's huge, which when full is noticeable.
    Although the hotel goes from Unter den Linden street straight to the next street at its back, the lobby was very busy during these high season time.
    We had a pretty suite. Nice bathroom, good beds and linen, very good WIFI and soundproof windows.
    Check-in happened with 1 hour delay after mandatory 3 pm.
    Breakfast has always been and still is astonishing. I travel the worlds best hotels but never found something better than Adlon's choice and quality of foods served for breakfast.
    This time they changed the breakfast location to a mezzanine level over the lobby, incorporating several rooms originally designed as event rooms. The rooms are very pretty, if you sit in the hall it's not so pretty. It looks as if the designing architect forgot to plan a big enough homogeneous breakfast room.
    The pool and spa is fantastic and the staff well trained and very kind.
    Just live Berlin's unsurpassable location and enjoy the best breakfast in your life insisting to be seated in one of the nice small rooms.

  • THE leading and best located hotel in Berlin!

    by unclepaull on 2019-08-20 05:49 am

    I always wanted to stay in the Adlon! My wife had never been to Berlin and although I had been many times, the last was in 1983 !!! Berlin is different now(fortunately!) without problem to the front door of the Adlon and valet parked( 39 euros a night....par for the course). The arrival staff and reception were all very helpful,welcoming and friendly. Our room was on the front, with great views of Brandenburg gate and Unter den Linden....I loved standing at the huge open windows watching the scene below! The room was a quasi suite, very large and spacious and well furnished.The bathroom was modern but traditional, with a superb bathtub, though the separate shower required housekeeping to come and clean it thoroughly to our satisfaction.
    Food at the Adlon is superb, from the lavish breakfast buffet(with real champagne!) to the dinners. We ate the first night with room service and a bottle of champagne sitting by our window enjoying the scene, and the second night on the front terrace of the hotel right on Unter den Linden and with an up-front view of there Brandenburg gate! My wife had a massage etc in the hotel spa and was well pleased. The location HAS to be the best in all Berlin, but the hotel itself warrants that description too! I was delighted with my stay at the Adlon and would gladly return. If you want to splash the cash in Berlin, it would be crazy to go anywhere else!

  • Absolutely smashing!

    by Michaelonanadveture on 2019-08-19 07:15 am

    Absolutely wonderful hotel. The view and positioning of the hotel is great. Rooms and bathrooms are fantastic. Meals were lovely, lots of options.
    The staff were great with kids and young people. Very gorgeous hotel. Highly recommended to anyone.

    Owner Response
    Dear Michaelonanadveture,

    thank you very much for this very positive review. We are more than happy that you enjoyed your stay with us. We are looking forward to welcome you again soon.

    Kind regards
    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review

  • Exchange rate deception

    by GlobeTrotter519 on 2019-08-18 02:49 pm

    We are from Canada. We reserved the hotel in EUR. The posted rate for EUR to CAD today is 1.47. Upon checkout the hotel asked if we wanted to be charged in Euro or Canadian dollar. I confirmed Canadian Dollar. Nothing was said regarding the exchange rate being used, and being a reputable hotel, I assumed it was fair rate. I don't think it is on the guest to catch these things and otherwise its fair game. Thats deception. The front desk girl then printed the final invoice which was in CAD. After getting home I looked at online banking and noticed the hotel charged more than I thought it was supposed to be. I did the math and Adlon used a 1.56 exchange rate with their offer for me to "pay in Canadian dollars". So a full 0.09 higher than the 1.47 posted rate, which in our case is about $50 more. So a mediocre dinner out. I would expect a slight premium to charge in a guests home currency. But there is no excuse for such a large profit margin on the exchange rate. Even visa only charges 2.5%. Had I known I would have just done it in Euro. Maybe the staff should explicitly advise the rate being used for full disclosure. Shame on Adlon for leaving it up the guest to catch the high exchange rate premium. Really it is taking Advantage of people in a rush to check out. 9% PROFIT additional. Lesson learned, will pay in Euro next time or more likely simply go elsewhere! hotel was otherwise good.

  • Wonderful hotel with excellent, thoughtful service. Location canât be beat.

    by SFMarian on 2019-08-17 01:20 am

    We spent 5 nights here with our teenaged children. Of course the location is amazing and the rooms are lovely and well appointed. What makes this hotel stand out is the service at all levels. Warm and friendly staff everywhere. We had excellent service by the concierge, and they greeted me by name, which is impressive for a large hotel. They arranged a fabulous tour of world war 2 history for us and provided excellent restaurant recommendations. We loved the breakfasts and enjoyed lunch looking at the Brandenburg gate while a prominent Austrian official arrived, to much excitement. Top notch hotel!

    Owner Response
    Dear SFMarian,
    thank you very much for this wonderful review. We are happy to hear that you enjoyed your stay with us! We will forward your feedback to our team.
    We hope to see you again soon and remain with best wishes,

    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review


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