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Hotel Adlon Kempinski


    Hotel Adlon Kempinski
 in Berlin
    Hotel Adlon Kempinski
 in Berlin

Reviews

TripAdvisor Traveler Rating:
4279 Reviews
Latest TripAdvisor Reviews

  • amazing staff and client dedication

    by franck a on 2019-06-24 01:07 am

    yes this hotel is well located and yes it is a beautiful one... it actually is in accordance to Kempinski (good) standards of the Kempinski chain for those who are used to it...
    what makes it above the usual level one could expect, is the staff and the way they want to deliver...
    from our late arrival at night (thank you easyjet) and a transfer from another hotel who overbooked us (you can imagine how happy we were), to our check out, all the staff was pretty amazing... breakfast staff amazing, quick and efficient.
    the night auditor was wonderful and very professional, he tried to be as welcoming as possible (very tall gent), the reception staff (Lisa) and her colleagues helped us a lot... really going the extra mile... we were supposed to have only one night with them.. they arranged that for the 2nd night... they made us the rate of the previous hotel ... so much to say... Kempinski is always delivering and Adlon brought it to a high level, THANK YOU!!
    the actual only person who did not deliver so much smile and availability was the lady in red (Asian lady), I would not have mentioned it if it would have been somebody else but it surprised us she was the only dwonside in all the staff whatsoever..
    now for the review: rooms are clean and spacious, beds very comfy, only the sink area was small otherwise all good ... pool is beautiful not huge but big enough, bar manager and waiters awfully smiling and welcoming, what a nice moment we had there.. location is perfect.. so many things reachable within a short distance...
    the perfect hotel delivers good rest, good food and good service... this was perfect.

    Owner Response
    Dear franck a,
    thank you very much for taking the time to share your experiences with us and to review your stay at Hotel Adlon Kempinski Berlin.
    We are glad you liked the service provided in our house, and we will surely pass on the feedback to our staff!
    It would be our pleasure to welcome you again soon and remain with kind regards,
    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review

  • Fantastic Hotel

    by SkyRuby on 2019-06-23 07:33 am

    The Adlon Kempinski is known as one of the best hotels in Berlin and it did not disappoint. The rooms were very large and spacious and the pillows and sheets were amazing!!! If you book through platinum American Express it includes an amazing breakfast buffet as well as an 85 Euro credit per stay. Service was fantastic and it's very centrally located.
    If there is one thing I could change it would be the food in the lobby, which was very very very disappointing... portions were small, presentation and flavor need lots of work and the prices did not justify the dishes we got.

    Owner Response
    Dear SkyRuby,

    thank you very much for this very positive review. We are more than happy that you enjoyed your stay with us. As we are interested in delivering an up-to-date first class product and service to our guests we are gladly taking your feedback into account.

    We hope to welcome you again soon.

    Kind regards,
    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review

  • Amazing Hotel

    by Stephanie H on 2019-06-23 00:22 am

    Stayed at this hotel with friends over Easter, this is a beautiful hotel, our rooms were amazing as was the breakfast, staff are friendly and efficient.
    I would love to stay here again, its really central and good value for money, we loved Berlin and will come back to explore and certainly stay in this hotel again.

    Owner Response
    Dear Stephanie H,
    thank you very much for this wonderful review. We are happy to hear that you enjoyed your stay with us! We will forward your feedback to our team.
    We hope to see you again soon and remain with best wishes,

    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review

  • 3 nights in Berlin

    by robbie1716 on 2019-06-19 011:44 pm

    Location can't be beat. Brandenburg Gate is next door, museum island very close by, holocaust memorial, Wall remnants and remembrance centers, Hitler's bunker (now a non-historic gravel parking lot with a faded sign) and the River Spree. IF you can afford it, then it's a luxury hotel that looks old from the outside but clearly built from the ground up as a hotel. Check for rates from discount brokerages or pay in advance with your travel agent. If you pay the rack-rate you are either very well off or a business traveler on an expense account. But it's an elegant and tastefully styled hotel. Beautiful pool too.

    Owner Response
    Dear Robbie,

    Thank you very much for taking the time to share your experiences with us and to review your stay at Hotel Adlon Kempinski Berlin.

    It would be our pleasure to welcome you again soon and remain with kind regards,
    your Hotel Adlon Kempinski Berlin

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review

  • Hotel Admin Kempinski

    by stampman2019 on 2019-06-14 010:31 pm

    A highly recommended hotel in a wonderful location. Excellent service and facilities. A small problem was quickly rectified with a bottle of wine in our room later in the day much appreciated. Numerous little extras make the difference so definitely worth treating yourself when next in Berlin.

    Owner Response
    Dear Stampman,

    Thank you very much for taking the time to share your experiences with us and to review your stay at Hotel Adlon Kempinski Berlin.
    We are glad you liked the service provided in our house, and we will surely pass on the feedback to our staff!
    It would be our pleasure to welcome you again soon and remain with kind regards,
    your Hotel Adlon Kempinski Berlin

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review


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