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Hotel Adlon Kempinski


    Hotel Adlon Kempinski
 in Berlin
    Hotel Adlon Kempinski
 in Berlin

Reviews

TripAdvisor Traveler Rating:
4518 Reviews
Latest TripAdvisor Reviews

  • Interesting Story

    by ftroop99 on 2020-03-30 04:47 am

    So I had booked 5 days to stay at this hotel starting on 12 March. While I was in flight, Trump announced restrictions on getting into the US, where I live. As a result, I had to book a flight back on the same plane. Going to Berlin was a dream vacation for me and I was looking forward to staying at the hotel. I cancelled my reservation when I was supposed to arrive. I called expecting a heavy penalty. The staff was extremely professional and let me off the hook. I look forward to staying at the hotel next year when all of this passes. Thank you so much

    Owner Response
    Dear ftroop99,
    thank you very much for this wonderful review. We will forward your feedback to our team.
    We hope to welcome you next year and remain with best wishes,

    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review

  • Stunning Hotel

    by 720robertat on 2020-03-16 10:36 am

    The lobby is beautiful with couches and chairs that you don't want to leave. The food and deserts are 5 star all the way. Breakfast buffet covered every need you could want and if not the staff was happy to get it for you. The room was clean, very comfortable space, great bed and headed bathroom floors. a pillow menu, very cool. the concierge staff was well informed and great to work with. All the staff was great.

    Owner Response
    Dear 720robertat,

    thank you very much for this very positive review. We are more than happy that you enjoyed your stay with us. We are looking forward to welcome you again soon.

    Kind regards
    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review

  • Wonderful!

    by tweetjay on 2020-03-08 09:26 am

    Such a nice experience! Very welcoming, helpful and kind staff! The room (Junior Suite) was very comfortable with nice interior well sized and exceptionally clean. We can definitely recommend the hotel!

    Owner Response
    Dear tweetjay,

    thank you very much for this very positive review. We are more than happy that you enjoyed your stay with us. We are looking forward to welcome you again soon.

    Kind regards
    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review

  • Few Days Break

    by D6984RVjane on 2020-03-05 09:08 pm

    What an amazing hotel, absolutely stunning and customer service is 10 out of 10. Great location too just by the Brandenburg Gate. Our room, a classic, was very comfortable and spacious and we included breakfast. The room was very well maintained and included a bathroom with shower and bath. There was a separate toilet and walk in dressing area plus a seating area.

    Breakfast was wonderful. It was a buffet and had to be the best I have ever had. The range of fresh fruit, cold meats, cheeses, hot food, bread and pastries... was incredible and it was all really good quality and very fresh.

    The lounge in the lobby was a great place for a pre or post dinner drink. We had a fabulous time and cannot recommend this hotel enough. The staff ensured they made your stay as good as possible, excellent service.

    Good location for getting out to see Berlin.

    Owner Response
    Dear D6984RVjane,
    thank you very much for taking the time to share your experiences with us and to review your stay at Hotel Adlon Kempinski Berlin.
    We are glad you liked the service provided in our house, and we will surely pass on the feedback to our staff!
    It would be our pleasure to welcome you again soon and remain with kind regards,
    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review

  • A lovely, iconic place. Ideal for a cuppa

    by Eyekaytoo on 2020-03-04 04:15 am

    Our relatively large group of 20 or so works colleagues were on a short walking tour of the area around the Brandenburg Gate and the Reichstag and decided to pop into the famous Adlon hotel for a late morning cup of coffee. We installed ourselves in the expansive foyer area on the assorted comfortable sofas and arm chairs and were soon being expertly served by some polite and efficient waiters. It took a time for all the assorted coffees and teas to arrive but we used the time productively to chat & people watch.

    This short visit was certainly a highlight and I feel that I can now half tick this off my bucket list.

    Owner Response
    Dear esteemed guest,
    thank you very much for the kind review. We are more than happy that you enjoyed your stay with us.
    We are looking forward to welcome you again soon.

    Kind regards
    Carsten Seubert
    Hotel Manager

    HotelAdlonKempinski, Manager at Hotel Adlon Kempinski, responded to this review


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