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Hotel Vier Jahreszeiten Kempinski Munich


    Hotel Vier Jahreszeiten Kempinski Munich
 in Munich
    Hotel Vier Jahreszeiten Kempinski Munich
 in Munich

Reviews

TripAdvisor Traveler Rating:
2227 Reviews
Latest TripAdvisor Reviews

  • Property at the most happening place at Munich

    by Asif H on 2019-11-05 05:15 pm

    The location is the most attractive part. Right at the centre of the most sought after attractions in Munchen. Marienplatz,Hofbrahaus ,Viktulienmarket etc are at a stones throw distance. One can save a lot of money in local transportation

    Owner Response
    Dear Asif,
    thank you very much for taking the time to share your valuable feedback regarding your recent stay with us on TripAdvisor.
    We are delighted to hear that you enjoyed your visit and were able to discover Munich and its main attractions due to the prime location within the city.
    We look forward to welcoming you back at Hotel Vier Jahreszeiten Kempinski Munich and offering you our genuine hospitality once again.
    Yours sincerely,
    Holger Schroth
    Managing Director

    4Jahreszeiten_muc, Geschäftsführer at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this review

  • Weekend break

    by 615dant on 2019-11-03 09:28 pm

    Excellent stay at the kempinski munich. Perfect location, most of Munich's sites accessible by foot. Standard of service great, as you would expect from a 5 star, but it has a personal touch that made you feel genuinely welcome. Great bar and cocktails to start the night. Nice gym and a larger than expected pool on the top floor. Great tea and cakes in the lobby we will definitely have the afternoon tea next time. Very comfortable rooms and I really like the decor. Good value for a 5 star. The only constructive criticism is that breakfast was EUR40 a head. We didn't have it. Highly recommended for a weekend away or business trip.

    Owner Response
    Dear Valued Guest,
    thank you for taking the time to share your kind feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on TripAdvisor.
    We were delighted to hear that your visit was an enjoyable one and that you were able to experience the services Kempinski is renowned for. "A personal touch that made you feel genuinely welcome." - we believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud ... and motivates us at the same time!
    Nevertheless, we truly regret that our breakfast pricing did not meet your expectations. Please be informed that we focus on sustainable, regional and high quality products. For our guests preferring a quick breakfast, we also have a special breakfast offer for 14,- EUR per person in our Jahreszeiten Lobby.
    Once again, thank you for your time and we look forward to welcoming you back in the hopefully not too distant future.
    Yours sincerely,
    Holger Schroth
    Managing Director

    4Jahreszeiten_muc, Geschäftsführer at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this review

  • Avoid a room overlooking Maximilianstrasse

    by caseybv on 2019-11-02 07:36 am

    We recently enjoyed a two night stay at Kempinski. Upon check in we were informed that we were upgraded to a room (same category) but we would be overlooking the grand street the hotel is located on. We were on the first floor so perhaps if we were on a higher floor it would not be an issue. However, the tram that runs along the main road at all hours of the night is loud! Since it was a short stay, I did not want to change the room after the first night, but would of definitely considered this if we were there longer. The hotel itself is quite lovely and staff is friendly and very helpful. Concierge helped us book train tickets and offered great suggestions for dinners. We did have quite a few mini bar charges added onto our account upon check out that we did not have. Mistakes are made, so please review your bill prior to leaving. I would stay again at this hotel, just not a room on the main street if we visit Munich again.

    Owner Response
    Dear Caseybv,
    thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on TripAdvisor.
    We were delighted to hear that your visit was overall an enjoyable one and that you were able to experience the services Kempinski is renowned for. I have shared your comments with the entire team, especially our colleagues from the Concierge department, and all of them are equally happy with your appreciation of their services.
    On the other hand, we would like to thank you for raising your concern regarding the mini bar charges and we have taken corrective actions accordingly to ensure this can be seen as an isolated case. Furthermore, it would be our pleasure to provide you with a room as per your liking during any upcoming stay to make sure you will encounter a flawless and memorable stay.
    Once again, thank you for your time and we look forward to welcoming you back in the hopefully not too distant future.
    Yours sincerely,
    Holger Schroth
    Managing Director

    4Jahreszeiten_muc, Geschäftsführer at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this review

  • Fantastic Hotel

    by kathleen c on 2019-10-23 04:52 am

    The Kempinski in Munich is simply wonderful. The room was super large, extremely well appointed and very comfortable. The service was absolutely impeccable at every level from the front desk, concierge, servers and doormen!! The restaurant was excellent and the location on Maximilianstrasse is ideal!

    Owner Response
    Dear Kathleen,
    a 100% rating for Hotel Vier Jahreszeiten Kempinski Munich - that is such a great way to start our day today! Thank you so much for your great review and for taking the time to share it with us on tripadvisor. I have forwarded your feedback to the entire team and all of them are equally happy with your appreciation of their services.
    We are looking forward to welcoming you back again and remain with warmest regards from Maximilianstreet,
    Holger Schroth
    Managing Director

    4Jahreszeiten_muc, General Manager at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this review

  • Fantastic location, Outstanding service

    by CLEjoe on 2019-10-20 05:54 am

    The service is exquisite from the moment you arrive. The location is very convenient (or inconvenient depending on your perspective) for a number of upscale and luxury brand stores right outside the hotel doors along Maximilianstrasse. In addition, it is only a short walk to the Hofbrauhaus and Marienplatz for dinner and drinks. The English Garden is also not far and great for a nice walk to see some urban surfing. We would definitely stay here again on our next visit to Munich!

    The only tip I would add is that it can be difficult for temperature regulation at night with the heavy comforter that is on the bed. My wife slept well but I was either burning hot with it on, or cold with it off, so asking for another sheet is helpful.

    Also, there is fruit for the breakfast buffet in the bar area around the corner which can be overlooked when you first go into the room with all of the hot breakfast items.

    Owner Response
    Dear CLEjoe,
    such an amazing rating for Hotel Vier Jahreszeiten Kempinski Munich - that is such a great way to start our day today! Thank you so much for your great review and for taking the time to share it with us on tripadvisor.
    We are looking forward to welcoming you back again and remain with warmest regards from Maximilianstreet,
    Holger Schroth
    Managing Director

    4Jahreszeiten_muc, General Manager at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this review


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