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La Bagnaia Golf & Spa Resort Siena, Curio Collection by Hilton


    La Bagnaia Golf & Spa Resort Siena, Curio Collection by Hilton
 in Siena
    La Bagnaia Golf & Spa Resort Siena, Curio Collection by Hilton
 in Siena

Reviews

TripAdvisor Traveler Rating:
353 Reviews
Latest TripAdvisor Reviews

  • Beautiful Place!

    by Pat B on 2019-07-15 03:44 pm

    We had a wonderful stay at La Bagnaia. The hotel and property are beautiful. Restaurant was great for breakfast and had dinner twice. Service was perfect. Pool was nice and a great break. I highly recommend this hotel!

  • LOUSY A/C - LA FILETA ROOMS ARE A 2* MOTOR INN AND NOT PART OF THE RESORT

    by V900MOtimothyr on 2019-07-15 03:47 am

    When you go to the Hilton website and search for resorts in Italy, the first result is La Bagnaia. It describes a nice swimming pool, golf course, 4-star restaurant, spa, gardens, and panoramic lookout. It also mentions that all rooms are air-conditioned. A normal expectation would be that the amenities at one hotel would all be within walking distance of your room. Then when you click "accommodations", you see two types of rooms: Fileta and Bagnaia. But when you arrive you find out that La Fileta rooms are operated totally independently, 1.5 km away from the main resort. If you arrive from the airport in a taxi and don't have access to a car, your vacation is screwed. La Fileta is - at best - a 2-star Travelodge. All you get is a drive-up room, with access to a breakfast room and a bar that serves pizza. The main resort is 1.5 km away, and is on the other side of the highway. There's not even any hotel transportation between the two hotels. Even the spa is 1 km in the other direction. Who wants to get into a car to drive over there?
    The approach into the grounds is confusing also. There's a big sign that says La Bagnaia to the right and La Fileta to the left - but again - I booked a resort called La Bagnaia. So I thought I had to follow the sign to La Bagnaia to check-in. La Bagnaia will do the check-in, but then you have to wait for a guy in a car (who drives like an Italian) to drive you back over to La Fileta to show you where your room is. The whole thing is a mess and completely misleading.
    If La Fileta is a 2* Travelodge, that's not giving Travelodge enough credit for having far superior air conditioning. It was in the low 90s when we stayed this month (July) and Fileta #611 was a terracotta oven when we arrived. We turned on both of the ill-functioning a/c units in the room, gave it two hours, and it was still in the mid-80s in the room. THE MANAGEMENT AT THIS HOTEL DOESN'T GET IT. No one seems to be monitoring this forum, and the #1 complaint about this property is that the air conditioning isn't sufficient for a Curio property that is supposed to have 4* international standards

  • Great & not so great

    by Jayhawk56 on 2019-07-14 08:51 am

    View and quietness was awesome. Rooms were excellent.

    AC in one room was lacking and did not cool during the hotter times of the day. Reported it and they promised to fix it that day while we were out. Came back that evening and the room was still not cool. After talking to the manager, we were given a new room which cooled just fine.

    Morning breakfast offered a variety of Italian offerings - it was excellent that the coffee service to the table was good. The dining restaurant is a good/bad scenario. The dinner menu selection was very good, but the service was terrible. Different waitress for refilling our water (she was on top of it), but the waiter was generally no where to be found. We were there for 3 hours and finally left 20 minutes after we asked for the bill on top of the 10-15 minutes after our plates had been cleared away (we knew they had our room # so we didn't walk on the check per se).

    For a "5-star" hotel, the AC and restaurant experience were both very disappointing.

  • La Bagnaia Golf and Spa Resort

    by MikeL054 on 2019-07-13 08:08 am

    This hotel is some way out of Siena with limited public transport. A taxi journey is a fixed rate of EUR38. The rooms are nice but the air con was not efficient enough for the room to be cool. In fairness to the hotel we did not request a move as the temperature was mostly bearable. One unusual issue was the gym was not free, this is the first time I have experienced this at any Hilton, the cost was EUR25 each. I did not see this mentioned on the booking app. The stay was pleasant enough but next time I might book another hotel chain in the city. The staff were very good booking taxis so transportation was not an issue except the cost.

  • Beautiful and Relaxing Setting

    by Nettyhill on 2019-07-09 010:24 pm

    We stayed for 5 nights in July, when it was unusually hot. We were in the La Bagnaia part of the complex, thank goodness. I had an early morning jog around the property and would have been very disappointed if we had been at La Filetta, which is 1.6 km away!
    Salvatore, the concierge checked us in and was very helpful and informative about places to visit, recommending a restaurant for lunch in Montalcino and arranging wine tasting for us. Most of the other staff very friendly and helpful too, at reception and in the restaurant.
    We had a superior room (203) just upstairs from reception and it was beautiful, with amazing views over the beautiful local countryside. Despite 2 aircon units, it simply could not cope with 35 degree heat!
    The pool was beautiful and not too busy. In fact I would say it was idyllic sitting by this pool. I didn't use the spa but my husband played golf and really enjoyed it - again finding the service very friendly and helpful.
    The reason for 4 stars and not 5, is the limited and quite expensive evening restaurant choice. This hotel is quite remote and there are not other places to eat easily unless you drive or taxi into Siena. Also little things like housekeeping not replacing shampoo or the milk provided for in room beverages being solid and sour. (Both issues remedied when we asked.)
    We also attempted to have a pizza in La Filetta for variety, it the place was more or less deserted, with no table service and a very limited menu, so we left.
    We would stay here again definitely and ai for the same room again! The grounds are very pretty and the lavender lining many of the paths was gorgeous - literally alive with bees and butterflies. Altogether a relaxing and beautiful place to stay.

    I'm also going to give an environment review! I only give 2 stars for this as the gardens encourage bees, but this hotel still uses lots of little plastic bottles for shampoos, shower gel, milk etc. When many hotels now use refillable solutions, including water for guests to refill, I am always disappointed when a high quality hotel is not yet doing this.


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