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NH Collection Madrid Palacio de Tepa


    NH Collection Madrid Palacio de Tepa
 in Madrid
    NH Collection Madrid Palacio de Tepa
 in Madrid

Reviews

TripAdvisor Traveler Rating:
1445 Reviews
Latest TripAdvisor Reviews

  • Overall quality

    by A2151GHsamk on 2019-12-10 11:19 am

    Toilet bowl had clump of hair I had to remove. Filthy.
    Hotel said they were sorry.
    This was third NH hotel I stayed. Normally it is an excellent hotel. And I was overchaged for breakfast. Still waiting for refund. I give this hotel one star.

  • Perfect Location

    by SandK96 on 2019-11-19 06:06 am

    Perfect location for our week in Madrid. The hotel is between the Museums and the Plaza Mayor, and everything was a short walk away. The morning breakfast buffet was excellent, staff was courteous and helpful, and the room compact but comfortable.

    Owner Response
    Dear SandK96, firstly I want you to know that we all are very happy to receive your great comment about our Hotel, thank you for sharing your experience in TripAdvisor. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards

    PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

  • hkytekin

    by hkytekin on 2019-11-13 01:08 pm

    The roof room is almost like a prison cell. It is quite claustrophobic. It has just one window and sees nothing but only the sky. Even though we asked for another room it was refused by the receptionist.

    Owner Response
    Dear hkytekin, thank you very much for taking some of your valuable time to express your opinion about our Hotel during your recent stay. We really regret not have been able to cover your expectations. We highly value your opinion in our process of continuous improvement. Best regards,

    PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

  • lovely hotel

    by travller57London on 2019-11-04 011:05 pm

    excellent hotel, with very lovely interiors. Charming staff, perfect location in lively area yet quiet at night. We loved the hotel and would certainly return, and recommend it strongly. The only small problems for us were the rather hard beds, and that breakfast, which was very good indeed, was also very expensive.

    Owner Response
    Dear travller57London, firstly I want you to know that we all are very happy to receive your great comment about our Hotel, thank you for sharing your experience in TripAdvisor. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards

    PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

  • Dinner

    by LynnoP on 2019-10-30 04:50 am

    We didn't stay here but decided to come in for dinner.
    We had an excellent meal with excellent service, would highly recommend. I had salmon with duchesse potatoes, perfectly cooked.
    The hotel seemed nice so would consider staying here next time.

    Owner Response
    Dear LynnoP, Thank you so much for this wonderful review .Your kind words and consideration means so much for all of us. We are very happy to hear you enjoy our restaurant!!!. The complete NH Collection Palacio de Tepa team hope to welcome you on your next visit to Madrid! Best regards,

    PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review


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International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
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