Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Omni Berkshire Place, New York City


    Omni Berkshire Place, New York City
 in New York
    Omni Berkshire Place, New York City
 in New York

Reviews

TripAdvisor Traveler Rating:
4828 Reviews
Latest TripAdvisor Reviews

  • Location a Positive but Amenities Were Lacking

    by A T on 2019-12-09 09:48 am

    The Omni's location was perfect for our trip, but the hotel left us wanting more. Check in was easy and we were directed to the elevator to get to our upgraded room. We learned that the hotel only used one of the two elevators for guests while the other was for service personnel. This caused us to wait for long periods of time to get to the room or to the lobby.

    Our clean room had a small bathroom with a single sink and a tub. The hair dryer worked for a while at full strength then cut to less power. The bathroom door needed to be propped open because it continued to close.

    The king sized bed was comfortable. There was a safe but no turn down service, bottled water, or a coffee maker. Our room was close to the elevator so we could hear voices at night along with the sirens and traffic outside the window.

    The Santa in the lobby was perfect. His clothing was beautiful and the children loved him. When we went outside to get a cab, we were told to walk to the corner to find one because the street was closed off.

    For the price, we expected a bit more.

  • really impressed with the Omni

    by armagh222 on 2019-12-09 07:23 am

    we visited the Omni after reading the good feedback and would agree . location is excellent , especially for shopping . staff are friendly , rooms very clean and comfortable
    and free wifi worked well . i would stay again without a problem

  • December in NYC

    by JeannieConlon on 2019-12-08 07:30 am

    Very nice hotel with friendly staff! A bit pricey for the room, but it's December. The staff made great city recommendations and they were always smiling and friendly. They made you feel valued as a hotel guest,

    Owner Response
    Jeannie,

    Thank you for your wonderful comments of the Omni Berkshire Place. Our entire team will be excited to hear they were able to impact your experience so positively. Reviews like yours encourage the team to keep up the good work. It was a pleasure to have you as our guest, and we look forward to your next visit.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • Best Holiday Location and Accommodations!

    by PickyFrog on 2019-12-06 04:53 am

    We stayed at the Omni Berkshire over Thanksgiving and can not say enough great things. The hotel was spotless and beautifully decorated for the holiday season. Every employee was personable and helpful. Without the asking, our room was upgraded to a gorgeous corner suite - a great treat especially since we were staying on Thanksgiving Day/Night. The location is right off of 5th Ave with Rockefeller Center/Saks Fifth Ave window display just a short walk around the corner.

    Owner Response
    It is great to learn you had a great stay while you were here for Thanksgiving celebration. We are pleased you loved our well-kept property as well as our amiable associates and beautiful accommodations. It is also good our location was convenient for everything you wanted to do on this visit. All of us at Omni Berkshire Place look forward to having you stay with us again.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • Wonderful stay at this amazing hotel..

    by PaulWatson14 on 2019-12-04 01:01 pm

    This was our second stay at the Omni Berkshire New York and we have now found our perfect place to stay in NY...
    We have stayed at many other hotels in NY, but the staff make this place extra special and the hotel itself is also very beautiful with great amenities and spacious rooms, not to mention its fantastic location.
    I would recommend this hotel to anyone who want to visit NY....You will love it...

    Owner Response
    Thank you for returning to Omni Berkshire Place and for your fabulous review. Our associates are committed to delivering excellent service and friendly hospitality, and we appreciate you recognizing their efforts. It is also delightful to know you continue to enjoy our elegant property and prime location, as well as our spacious accommodations. We are proud to offer our guests an array of amenities and services conveniently located in the heart of Manhattan. Thank you once more for recommending us to future guests, and we look forward to becoming your home away from home on your every visit to New York City.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review


Close

International Numbers

Austria 08000706176
Belgium 080081830
France 805542721
Germany 8007241217
Ireland 1800995320
Italy 800979444
Netherlands 08000200956
Norway 80054304
Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
International
Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.