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Omni La Mansion del Rio, San Antonio


    Omni La Mansion del Rio, San Antonio
 in San Antonio
    Omni La Mansion del Rio, San Antonio
 in San Antonio

Reviews

TripAdvisor Traveler Rating:
4770 Reviews
Latest TripAdvisor Reviews

  • Poor Wifi, Average Hotel, Fantastic Spa

    by 769rhijones on 2019-11-20 05:20 am

    The wifi is definitely an issue as we had massive trouble connecting and even had to get on the phone with the company tech support to get an iphone to connect. The rooms were fine, clean, your average hotel room. But the spa was the highlight of my stay and the reason I would come back.... however, it is not located in the La Mansion, it is across the river at the Mokara.

  • Excellent hotel with a great location.

    by russzVanNuys on 2019-11-17 09:27 am

    We enjoyed our stay here; only downside was that since our room was near an elevator, it was a little noisy at night, but still we were able to sleep well. Definitely get a river view room overlooking the Riverwalk.

    Owner Response
    Dear russzVanNuys,

    Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us. We hope to see you back soon!

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Gorgeous Old San Antonio

    by 714kts on 2019-11-16 07:49 am

    The hotel has a lot of history - so glad to have stayed here. Beautiful views of the river walk. Wonderful cozy bar - it was very cold during my 3 night stay for business so the fireplace was very inviting. Would love to bring my husband back. Thank you!

    Owner Response
    Dear 714kts:

    Thank you for your positive feedback! We are happy to serve you and are delighted to know that you enjoyed your stay. We look forward to your return in the near future.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • If you have allergies to mold - steer clear.

    by 980paa on 2019-11-11 08:03 am

    The hotel is in a convenient location to the river walk and staff were friendly. However, this hotel has a serious
    mold and mildew problem. If you have allergies to mold steer clear. Several people in our party were not well during the hotel stay because of it. Due to its location on the river, hotel management needs to pay closer attention to mold/mildew control. That said, they were in the process renovating one part of the hotel, hopefully they strip it down and replace all carpet, drapes, etc.

    Owner Response
    Dear 980paa:

    Thank you very much for this detailed feedback about your stay. We will review these issues with our dedicated associates to insure we are continuously improving the hotel. The renovation will include upgrades like new furniture, new carpets, new air conditioning units and a complete re-do of the bathrooms. We hope you'll visit us in the future so we can deliver a more pleasant experience.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Excellent Stay

    by RDSmith3 on 2019-11-11 03:43 am

    Excellent stay and convenient location on the Riverwalk. We would stay again if booking for the area. Incredibly pleasant staff, wonderful food, and quiet room accommodations. Made us feel welcome and relaxed.

    Owner Response
    Dear RDSmith3:

    We appreciate your wonderful comments on our accommodations and service. We pride ourselves in delivering exceptional service and are happy to hear you have enjoyed your time with us. We hope to see you again very soon.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review


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Book by Phone: +1 866 670 3764
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