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Omni William Penn Hotel, Pittsburgh


    Omni William Penn Hotel, Pittsburgh
 in Pittsburgh
    Omni William Penn Hotel, Pittsburgh
 in Pittsburgh

Reviews

TripAdvisor Traveler Rating:
5172 Reviews
Latest TripAdvisor Reviews

  • We were made to feel appreciated and the experience was excellent!

    by FarAway488116 on 2019-12-02 08:30 am

    From the reservation, staff, cleanliness of the room, the restaurant quality, to my profile benefits, to the positive interactions with hotel staff, to the beautiful hotel ambiance, we were completely satisfied.

    Owner Response
    Thank you so much for the great comments! Our staff is genuine in their desire to give our guests an outstanding experience. We value your patronage and hope to see you again soon! Thank you for staying with us.

    WmPenn, Manager at Omni William Penn Hotel, responded to this review

  • Excellent, historic property that will not fail to disappoint in terms of its appointments and service.

    by ibrium on 2019-12-02 02:27 am

    We came to the William Penn for a nice, long weekend to mark our 20th anniversary and had a delightful time. Everything you would expect from a top-tier hotel. Great service! Great food! And everyone was exceedingly friendly, no matter what their role was in the hotel operation. Hotel is always quite clean (we have stayed here before and this is our preferred property for an in-town getaway!); my only complaint regarding cleanliness was how long dishes from room service sat in the hallway. Not a big deal until they become "aromatic" which these did. Also was very disappointed to be hounded by a panhandler in the hotel's lobby as we enjoyed the holiday ambiance and read while enjoying a beverage. This is the exception to the rule, however, which we can vouch for due to the fact we have enjoyed the William Penn before and will continue to come back. The food is terrific; The Terrace Room makes a phenomenal breakfast. Thaddeus is an omelette god! The Speakeasy is a delightful experience. Again, fits with the historical aura of the hotel, but also is just a great destination in its own right for an enjoyable drink and very light fare. If you prefer to dine outside the hotel there are wonderful restaurants within a very short walk (e.g., Eddie V's for high-end seafood, which we found well worth it, and the always constant The Commoner, in the Kimpton Monaco Hotel. All in all, a fantastically memorable weekend at a top property with all the amenities. One last remark: we ordered a bottle of champagne from room service, and I swear it was at my door by the time I hung up the phone! Awesome p, friendly service! Will always remember the weekend of our 20th at the William Penn.

    Owner Response
    Thank you for celebrating this wonderful occasion with us. We love helping our guests create memories to cherish for years to come. Until we see you again, our best wishes on your 20th Anniversary!

    WmPenn, Manager at Omni William Penn Hotel, responded to this review

  • Fabulous hotel

    by 949janetu on 2019-12-01 10:36 am

    Top notch hotel; beautiful and staffed by wnderfully helpful people who go the extra steps to ensure your satisfaction. Right in the heart of downtown Pittsburgh. Truly a wonderful experience and a definite return!

    Owner Response
    Thank you for staying with us, and for the great feedback! We can't wait to welcome you back again.

    WmPenn, Manager at Omni William Penn Hotel, responded to this review

  • Beautiful historical hotel

    by gardenmomof2 on 2019-11-29 07:30 pm

    We had the choice of here or a newer hotel while in town for business so we chose the one full of history. Yes it is older and the rooms are smaller or oddly shaped, but that adds to the charm. You can stay in a chain hotel anywhere so why not take the opportunity to spend a night or two here. The staff is all very helpful and friendly, and i would certainly consider staying here again

    Owner Response
    We love your comments! We are delighted to know you enjoyed your visit to Pittsburgh's Grand Dame. We are proud of our history and "character" this 100+ year old hotel has. Thank you for choosing the Omni William Penn, and please come see us again.

    WmPenn, Manager at Omni William Penn Hotel, responded to this review

  • Beautiful Hotel

    by 454kathy on 2019-11-25 06:25 am

    Conference is at this hotel for the past 6 years. This hotel is stunning especially when decorated for Christmas. Staff were very friendly and helpful. Looking forward to the conference and the hotel stay next year!

    Owner Response
    We love seeing our guests return year after year, for business or pleasure. Thank you for your loyalty and we will see you in 2020!

    WmPenn, Manager at Omni William Penn Hotel, responded to this review


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International Numbers

Austria 08000706176
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Germany 8007241217
Ireland 1800995320
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Spain 900814719
Switzerland 0800001798
UK 8009179622
Book by Phone: +1 866 670 3764
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