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Raffles Singapore


    Raffles Singapore
 in Singapore
    Raffles Singapore
 in Singapore

Reviews

TripAdvisor Traveler Rating:
4673 Reviews
Latest TripAdvisor Reviews

  • Over trying

    by LinoSheffield on 2020-01-20 08:18 pm

    We had afternoon tea in the Grand Lobby. The setting, staff and atmosphere was excellent. However, we thought the food was a bit of a let down. I've had better afternoon teas in some garden centres. To us it was as though the thought of "we are raffles hotel so our afternoon tea has to be unique" I'm afraid for us it was a bit too unique. They had really over tried to make it a little too different to any other afternoon tea you've likely to have had.

    Owner Response
    Dear LinoSheffield,

    I am pleased to know that you enjoyed your afternoon tea experience in the newly restored Grand Lobby. Thank you for your valued feedback of the items served at the afternoon tea, which we will take into consideration for our next review. Our specially curated afternoon tea experience presents pastries that express the essence of Raffles, which Executive Pastry Chef Tai regularly refreshes to reflect the seasons.

    Thank you once again for your feedback and I look forward to welcoming you back again, perhaps to experience another of our signature dining experiences.

    Yours sincerely,

    Frederic Serol
    Executive Assistant Manager, Food & Beverage
    Raffles Singapore

    raffleshotelsg, Executive Assistant Manager, Food & Beverage at Raffles Hotel Singapore, responded to this review

  • Fabulous. Dinner and cocktails

    by Expedition739893 on 2020-01-19 10:20 am

    We went for dinner in the Tiffin room. Great service and food. Beautiful presentation, taste, atmosphere and excellent value for money. It's not as expensive as you might think! You might need to watch out for the prices are high for alcoholic drinks. Service charge and local taxes are included in you bill.
    Top tip would be to arrive earlier and go into Writer's Bar to left of lobby and ask for a Gin Sling Ask the barman for the Writers journal which is full of wonderful information and photos of this famous hotel
    (Singapore Slings can be found in the Ling Bar back of the hotel)

    Owner Response
    Dear Expedition739893,

    I am delighted to hear that your visit to the Tiffin Room was splendid and that you enjoyed our North Indian cuisine over dinner.

    Indeed, we pride ourselves on our world-class service, delightful array of delicacies, and impeccably luxurious suites which I am glad that you enjoyed. I am delighted that you also enjoyed your experience at our alluring and sophisticared Writers Bar, which is our tribute to the literary luminaries who have stayed with us before.

    Once again, thank you for the time taken to write this great review and I look forward to welcoming you back to the Grande Dame, for other dining experiences or a stay next time.

    Yours sincerely,

    Frederic Serol
    Executive Assistant Manager, Food & Beverage
    Raffles Singapore

    raffleshotelsg, Executive Assistant Manager, Food & Beverage at Raffles Hotel Singapore, responded to this review

  • Visit to the Long Bar for Singapore Slings

    by S1805 on 2020-01-18 04:49 am

    We visited Singapore as part of a cruise and decided to call in to Raffles for a Singapore Sling. We went early evening (approx 6pm) and the queue to get in to the bar wasn't too bad, we had about a 10 minute wait, but it was much longer when we left.

    People just having drinks we're staying about an hour, and the servers are quite keen to keep people moving and the queue as low as possible. Service was good and cocktails were served quickly.

    It's about ?48 for two Singapore Slings, but given we were in Singapore and close to Raffles, we went for it and just enjoyed it. You are given sacks of monkey nuts on tables and the tradition is to throw the casings on to the floor, so it can be crunchy when walking to your table!

    It isn't a cheap evening by any means (and not good value) but just enjoy it, it is what it is, so enjoy the drinks and the atmosphere.

    Owner Response
    Dear S1805,

    Thank you for making the Long Bar as your 'must-see' destination in your travel itinerary, and for sharing your wonderful experiences there. We have many guests who regard the Long Bar as an unmissable attraction where they can enjoy a Singapore Sling and soak in the convivial atmosphere and colonial charm of the bar. For a unique experience at the historic venue, we price our beverages competitively against other bars in Singapore.

    We look forward to welcoming you back again soon, to experience our other dining establishments.

    Yours sincerely,

    Frederic Serol
    Executive Assistant Manager, Food & Beverage
    Raffles Singapore

    raffleshotelsg, Executive Assistant Manager, Food & Beverage at Raffles Hotel Singapore, responded to this review

  • Lovely Singapore Slings

    by Departure776068 on 2020-01-18 01:53 am

    Absolutely georgous drinks and place is amazing, absolutely georgous stunning place, drinks to die for and you get a big sack off monkey bits to eat while u r drinking and you just throw the shells on the floor.

    Owner Response
    Dear Departure776068,

    Thank you for your valued feedback - it is true that the Singaporean experience is not complete without visiting the Long Bar for an iconic Singapore Sling cocktail. Like many others say, "when at Raffles, visit Singapore".

    I am delighted you enjoy the beautiful architecture of our newly restored Grande Dame, as well as the Long Bar. Indeed, the unique practice of throwing the peanut shells on the floor is a 100 year old tradition adapted from the plantation days and is a fun aspect enjoyed by most of our guests for its relaxed atmosphere.

    I anticipate your return to experience our other dining experiences.

    Yours sincerely,

    Frederic Serol
    Executive Assistant Manager, Food & Beverage
    Raffles Singapore

    raffleshotelsg, Executive Assistant Manager, Food & Beverage at Raffles Hotel Singapore, responded to this review

  • Lunch

    by mercimilou on 2020-01-17 04:29 pm

    The food was fabulous, the staff was so very nice, hospitable and very helpful. A very small thing I didn't like was that I was given a table in the middle of the room and I had to request another table more quiet and comfortable and inconspicuous. I love the tiffin box at the table touch, it made the dining experience less 'buffet' like although the food all round was excellent. Wish the lunch timing was longer, felt I had to rush the lunch as it was closing at 2.30 and we had nowhere less informal in the hotel to extend having a longer post-lunch coffee. But all round, it was a lovely venue and worth a trip if you like north Indian food. Do you not provide bathroom facilities to outside diners in the hotel in the main building? On both visits, I've had to use the public ones outside the main building and the one outside the Tiffin Room was out of order and the bathroom reserved for disabilities was in full use with a queue snaking around the corridor from outside tourists

    Owner Response
    Dear mercimilou,

    Thank you for taking the time to leave us with your wonderful review on Tiffin Room.

    It is true that the Raffles Experience starts the moment you step foot into our premises, be it at one of our dining establishments or at the main building, and I am delighted that we have managed to surpass your expectations. I am sorry to hear that, and I would like to clarify that for a less informal establishment, our newly opened alfresco bar, Raffles Courtyard is now opened from 12pm onwards, so you may wish to adjourn there with a refreshing summer cocktail.

    Our restrooms are located outside of the main building, and I apologise that because our hotel is a national monument, we face limitations with structurally adding or removing facilities due to plumbing works. I seek your kind understanding and thank you for your feedback.

    I hope to welcome you back again soon, to experience another of our signature dining concepts.

    Yours sincerely,

    Frederic Serol
    Executive Assistant Manager, Food & Beverage
    Raffles Singapore

    raffleshotelsg, Executive Assistant Manager, Food & Beverage at Raffles Hotel Singapore, responded to this review


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