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Rosas & Xocolate Boutique Hotel


    Rosas & Xocolate Boutique Hotel
 in Merida
    Rosas & Xocolate Boutique Hotel
 in Merida

Reviews

TripAdvisor Traveler Rating:
439 Reviews
Latest TripAdvisor Reviews

  • Iconic building in the heart of Mérida

    by MiriamSibaritaCarmo on 2020-03-19 09:52 am

    This hotel in a strong pink colour in the middle of the busiest avenue in town is very known, not also arquitectoricaly speaking but also because of its amazing food, both mexican and international cuisine. They even have their own wine! You can seat inside or outside in a front terrace or a romantic back patio, there's live music during breakfasts, the staff is very friendly and it offers valet parking service.

  • Housekeeper walked in at 7 am while we were sleeping

    by Yesenia R on 2020-03-08 09:42 pm

    The noise level is horrible. Management is not professional and we were made to feel like we were asking for a favor when we expressed that we had to check out early due to not being able to sleep past 7 am because our door kept slamming back and fourth and we were told they weren't aware of it. I cant believe that would be the case given we could hear the door slamming as we walked down the hallway and downstairs. Also a housekeeping walked in at 7 am! Without knocking, on accident. For a place that runs on unpaid interns its sad to see how hard they work and how little the owners actually take part in keeping up the amenities. I wish i could upload the video of the sound the door was making.

  • Fine dining

    by clinton-trip on 2020-02-26 05:03 pm

    The decor may not wow you but the food and service is world class and will be hard to beat anywhere.

    After the first class meal, the ice cream tasting desert is a must. You simply cannot hope for anything better.

  • Exquisitly designed â Beautifully located

    by E7140JLdavids on 2020-02-17 07:16 am

    This is all one could wish for in a small boutique hotel. There are fewer than twenty rooms/suites.
    My room - king deluxe- was large and very beautiful. A lot of thought went into the design and d?cor of this room. There was ample space and a good size closet, big enough for me to stow my luggage plus a separate dresser with drawers for all my clothes; also a separate desk and chairs. All in good taste and thoughtfully ordered.
    The ac worked properly and was easy to control. The bathroom was luxurious. All stone with a large walk in shower and a separate exterior space bathtub that was open to the sky. Lots of towels and so on.
    The restaurant was also beautifully designed - spread out over several areas: there was an interior garden room open to the sky; a cozy more formal dining room and a pleasant outdoor caf? style space along the Paseo.
    The hotel kitchen was top notch. The best meal I had was in the hotels's restaurant. After other restaurant dinners away I liked coming back to the hotel for desert; it was just so comfortable.
    The breakfast was included with my room. It was a substantial breakfast all waiter served including a fruit plate, choice of pastry, juice, coffee and any menu item such as some kind of egg dish; French toast, eggs benedict or some other item from the menu.
    There is a small interior space open to the sky with a pool and lounge chairs that looked nice but I did not get to it. Also an exercise room and a spa that looked good but I didn't get there either.
    I was busy with exploring Merida. And being right on the grand boulevard Paseo de Montejo was great for walking and seeing the grand mansions; plus the convenience of being so close to everything.
    The front desk was helpful and friendly in a way that was sincere although somewhat less polished than I expected. They lacked a bit of refinement and polish expected in a top notch hotel. Yet overall they helped with taxis, airport transfers, restaurant reservations and excursions.
    I am already thinking about when I would come back.

  • Restaurant sucks

    by JustinP141 on 2020-02-13 05:16 pm

    Arrived at 7 pm to an empty restaurant. We were cordially greeted and it went downhill from there. Aperol sprites should have prosecco in them. Not here. We shared a nice salad after 35 minutes. The wine was awfull. The food was slow but fine. The service seemed to cater to people with Spanish as their first language. My Spanish is poor but I can ordinarily communicate with people who have little or no English. A couple next to us had difficulty in deciding where to sit, and took so much time to decide on their order that they could have had a house construction contract drawn up instead. I mean they took over 45 minutes with the waiter and their menues. The wait staff could not get menues or food to other people. Rather than order dessert, I asked for the check and complained about the wine and the service. The waiter asked how much tip I was adding instead of offering to delete the wine or any appology. People come in and do not wait to be seated. It is unfortunate. The place has good bones and an adequate kitchen. I have been coming to Merida for about 20 years and will not be back. There are many better places to dine. Please be warned, you do not want to dine here.


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Book by Phone: +1 866 670 3764
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