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Rosewood London


    Rosewood London
 in London
    Rosewood London
 in London

Reviews

TripAdvisor Traveler Rating:
2463 Reviews
Latest TripAdvisor Reviews

  • Luxury Max

    by hamia2019 on 2019-09-18 01:43 am

    Oh my... Thisbis like... Mind blowing... Professional staff, delicious food and rooms are like.. Wow presidental... Beautifull on the inside and outside, and the service was kind and wellcoming, really a place to enjoy...

  • Perfect Staycation, Discreet Service and Amazing Signature Suites

    by Alicia V on 2019-09-16 10:36 am

    Even by top London hotel standards this one was a truly memorable stay. First of all the hotel is large and beautiful. But yet you don't feel less than being in an intimate setting. The service by the dedicated butler's team, led by Serge Sturbois, under the direction of Michael Bonsor, GM, was impeccable. Nothing was too big an ask - and I"m quite fussy. Perfect poached eggs, the comfort of knowing I can get a perfectly done congee here, my clothes being cleaned asap, my bag and shoes also cleaned, and a fun time at the Scarfes Bar where they knew me by name and ensured I had a table despite how busy it was - the jazz band was so much fun and the drinks were excellent. I stayed in one of the Manor House suites - the beds couldn't be softer nor the living room more perfect for entertaining guests or family. The food choices and drinks are amazing - not a beefeater but that ribeye was divine as was the pasta. The spa and gym -second to none amenities and facilities. Overall, I shall return and couldn't be a bigger fan of unwinding here and knowing that they know how to take care of me.

  • Superb in every way

    by loyau152 on 2019-09-16 02:59 am

    Quick stop over, booking made at the last minute and zero problem getting a great room. Staff from start to finish are professional, polite and informed. Food was wonderful, especially the breakfasts.

    Thanks for making travel from home, feel like home.

    Owner Response
    Dear loyau152,
    Thank you very much for sharing your review with the TripAdvisor community. I am delighted to hear that you quick trip with us was fantastic from beginning to end and that our associates were able to create a home away from home experience. I do hope that we will have the pleasure in welcoming you back very soon.
    Warmest regards,
    Michael Bonsor

    MichaelBonsor, Managing Director at Rosewood London, responded to this review

  • Love This Hotel!!!

    by Robin C on 2019-09-13 07:08 pm

    This is one of the most beautiful hotels with exceptional service. Every detail is thought of in the most subtle way. The breakfast room is beautiful for breakfast or high tea (the one inside the hotel) and the bar area is great for food if you're back after a long day out. I found the front desk staff to be very professional and helpful. When we arrived after an overnight flight they offered us the opportunity to use the spa area to shower and change which allowed us to start our day in beautiful London.

    Owner Response
    Dear Robin C,
    Thank you so much for this fantastic review of Rosewood London. I am delighted to hear that you enjoyed your experience with us, our restaurants and bar and the exceptional service of our associates, especially our Guest Relations team who looked after you upon your early arrival. I do hope that we will be able to welcome you back very soon.
    Warmest regards,
    Michael Bonsor

    MichaelBonsor, Managing Director at Rosewood London, responded to this review

  • Beautiful, Magical...but missing a pool!

    by dihi24 on 2019-09-13 11:49 am

    From the moment we walked into Rosewood London, we breathed a sigh of relief and pleasure. Once you go through the carriage way and beautiful courtyard, you enter a magical setting away from the smokers/vapers and bustle of London.
    We had a shaky start to our week's stay, but could not have been met with nicer, more eager to please staff who made every effort to get us back on track. We stay in Rosewood when we travel, when they are available, so we know what to expect. The best Rosewood in our book is in Cabo and we tend to compare all Rosewoods to that experience and level of service. None have met them yet, but all the same, we had a lovely, lovely stay. The only thing missing (and we understand it is due to the nature of the building) is a pool. After a long flight, there's nothing better than a steam room and some laps in the pool. Alas, that experience is not to be had in London. Some small glitches with room service and oddly timed turn downs were soon forgotten with the most terrific afternoon tea. What an amazing experience! I'm glad I took the time to do it. Overall, I would return here again and again!!

    Owner Response
    Dear dihi24,

    Thank you very much for taking the time to share this positive review following your visit at Rosewood London. I am delighted to hear that you had an enjoyable experience with us and that our associates were able to get your stay back on track and you enjoyed the delicious afternoon tea in our Mirror Room. Unfortunately, a pool is currently not possible, though a wanted feature by many. I do hope that we will have the opportunity in welcoming you back very soon to create an entirely flawless experience.
    Warmest regards,
    Michael Bonsor

    MichaelBonsor, Managing Director at Rosewood London, responded to this review


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