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San Clemente Palace Kempinski


    San Clemente Palace Kempinski
 in Venice
    San Clemente Palace Kempinski
 in Venice

Reviews

TripAdvisor Traveler Rating:
1270 Reviews
Latest TripAdvisor Reviews

  • Elegant hotel with amazing location and service.

    by Don R on 2019-07-22 10:28 am

    We stayed in this hotel as part of a package from Costco travel. We chose the 'medium' option for a room in Venice. This hotel was so nice it was hard for us to imagine what option could have possibly been of a higher grade. The location is great, with views that are stellar. The shuttle service was reliable and frequent (morning to late night) from the island back to Saint Mark's square. The staff were welcoming, polite and helpful. The rooms were clean, well decorated and well maintained. I would highly recommend a stay here with one caution: the on site food and drinks are *expensive*. The law of 'getting what you pay for' is not magically suspended here but I would still recommend at least a few nights stay here just for the experience of a luxury hotel in a beautiful part of the world.

  • Beautiful property

    by Michele H on 2019-07-22 04:25 am

    We loved staying and the San Clemente Palace Kempinski. The property and hotel are gorgeous! It was nice to escape the crowds of Venice and retreat to a private island oasis. The staff is superb. They are beyond helpful. Our rooms were nicely decorated, spacious and clean. The kids (18, 15, and 12) enjoyed taking the hotel boat shuttle to Venice. We enjoyed walking the trails on the property as well as sitting by the pool after a completing a day of exploration in Venice. Nice areas all around to sit and watch the sunset.

  • Great hotel

    by katesykes1977 on 2019-07-20 00:59 am

    My husband and I visited Venice and stayed at the San Clemente Palace. We wanted a nice hotel with space to relax. We didn't get to do any relaxing, as we ended up site seeing all days. But the hotel was lovely, good service and a great breakfast.
    Bed and the pillows were a bit too hard for my comfort. And the shower partition didn't stop water from pouring on the floor.
    But the hotel is excellent and we would definitely return.

    Owner Response
    Dear Guest,

    I would like to thank you very much for taking the time to share your opinion based on your stay at our hotel and for your gratifying words.

    I am glad to learn that the overall experience was up to your expectations and I hope to have the pleasure, together with my team, to welcome you back in a not too distant future.

    With my best regards,

    Claudia Zuin
    Quality and Guest Experience Manager

    ZuinClaudia, Quality & Guest Experience Manager at San Clemente Palace Kempinski, responded to this review

  • Fabulous Hotel

    by Renata F on 2019-07-19 06:37 am

    We stayed at The San Clemente Palace, Kempinski at the end of June. Before we arrived, the Concierge very kindly booked our transfers from Marco Polo , we were greeted at the airport and everything was taken care of along with a beautiful boat ride catching our first glimpse of Venice !! We arrived at the hotel and were greeted very warmly by Gianluca who organised a fabulous room upgrade and was the most charming receptionist we have ever met! His English was fabulous and we felt very rude only knowing a modicum of Italian. The hotel was exceptionally clean and beautiful and all the staff, especially the Fine Dining restaurant and the pool side could not do enough for us. We would highly recommend this hotel as you have the most beautiful view across the lagoon to San Marco and can still sit by the water away from the bustling crowds enjoying an aperol watching an amazing Venetian sunset !!!

    Owner Response
    Dear Guest,

    Dear Guest,

    Thank you very much for choosing our hotel for your stay in Venice and for sharing your great experience with all Trip Advisor?s readers.

    It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home.

    Therefore, the entire team is looking forward to welcoming you back soon to our Property for more fabulous experiences!
    Please consider our Hotel your home far from home.

    With best personal regards,

    Claudia Zuin
    Quality and Guest Experience Manager

    ZuinClaudia, Quality & Guest Experience Manager at San Clemente Palace Kempinski, responded to this review

  • Such a special way to visit Venice

    by GailLeC-R on 2019-07-19 06:04 am

    My husband and I love Italy and whilst we find it hard to decide which is our favourite city, both agree Venice has something magical about it. It wasn't a great surprise then to learn he wanted to celebrate his birthday there even though the end of August wouldn't be a time we would usually visit. We decided we needed an hotel where we could not only enjoy all that Venice has to offer but also somewhere we could relax and retreat to if the weather and people became too much. As soon as the water taxi approached the San Clemente Palace we felt this hotel was going to be very special and it certainly was.

    The hotel, its buildings and many facilities make up the whole of San Clemente Island, so it is a very unusual property. The hotel is very tastefully decorated and has a real sense of grandeur about it. We had made our booking through Leading hotels of the world and originally were shown to a beautiful room with views over the lagoon but felt we would be happier with one closer to the main facilities, so asked if we could be moved. The building is very large so its worth noting that you may have quite a long walk from some rooms to the restaurants, bar and launch which takes you to San Marco, and if this would be an issue for you its probably worth contacting the hotel before your arrival. Despite the hotel being quite full when we visited the very helpful ladies at reception reallocated us a different room much closer to everything with equally lovely views over the lagoon towards San Marco which we loved and suited us better. We found the service in all areas of the hotel to be of a very high standard and found all the staff worked hard to make their guests holidays special.

    We found the food in the restaurants to be very good too. On the night we arrived we ate at La Dolce poolside restaurant and had Spaghetti with bacon and onion, one of the nicest pasta dishes we have ever tasted. On my husbands birthday we ate at the Acquerello restaurant where we had an exceptional meal in the most beautiful waterside setting. Having mentioned when I booked it was for his birthday we were seated at a lovely frontline table and after our meal he was brought a delicious "Happy Birthday" dessert, making it a very memorable evening.

    Within the hotel grounds as well as the restaurants and bars there is a large swimming pool and sunbathing area, a small 3 hole pitch and putt golf facility, a tennis court and a spa. There is also a beautiful church which remains open throughout the day and evening and is well worth visiting.

    With so much on offer you could easily occupy your time without leaving the island but there is no need to miss out on the wonders of Venice as the hotels complimentary launch makes numerous trips each day to and from its dedicated pier very close to piazza San Marco. Each trip you make gives you another opportunity to view Venice from the water so the journey becomes part of the pleasure of staying here, and at no point did we feel cut off. The crossing takes approximately 10 minutes and runs till late so if you would like to eat in Venice you know you have transport available to return.

    Talking of returning we sincerely hope to return to this exceptional hotel in the future, and as a result of our stay here will certainly consider other Kempinski hotels around the world.

    Owner Response
    Dear Guest,

    Thank you very much for choosing our hotel for your stay in Venice and for sharing your great experience with all Trip Advisor?s readers. We could not explain a stay with us better than your beautiful words.

    It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home.

    Therefore, the entire team is looking forward to welcoming you back soon to our Property for more amazing experiences!
    Please consider our Hotel your home far from home.

    With best personal regards,

    Claudia Zuin
    Quality and Guest Experience Manager

    ZuinClaudia, Quality & Guest Experience Manager at San Clemente Palace Kempinski, responded to this review


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Book by Phone: +1 866 670 3764
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