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Sarova Stanley


    Sarova Stanley
 in Nairobi

Reviews

TripAdvisor Traveler Rating:
1356 Reviews
Latest TripAdvisor Reviews

  • Stanley with the save again.

    by John R on 2019-03-20 11:47 am

    I booked a resort in Kenya to propose to my Kenyan Girlfriend. The Hotel was a dog and overrated by Expedia by all Stars available. After ruining our health and confidence in the Kenyan experience we happen to love booked the Stanley for two nights. We had a great stay and after a faulty AC caused a problem were upgraded by the classy management and recovered our health, our happiness (accepted proposal) and relaxed before the flight home. Saved by the Sarova Stanley another fantastic experience delivered by a couple lassy hotel. Thank you Stanley solo much. When I retire can I retire there please.

    Owner Response
    Dear John R,

    Many thanks for your review.

    It was an honor that you chose Sarova Stanley as your hospitality partner for such an important occasion in your life. We are delighted that not only did we exceed your expectations but we saved the day.

    We are humbled and happy that we helped create fond memories during your stay.

    It shall be our pleasure to welcome you back many more times before and even after you retire.

    PaoloMarro, General Manager at Sarova Stanley, responded to this review

  • Loved this hotel!

    by JaneS340 on 2019-03-19 05:42 pm

    Top notch charismatic hotel! Best welcoming staff that I can ever remember and my husband and I have been traveling internationally once a month for several years now! Would highly recommend. Loved the ambiance and details of this boutique style hotel. We spent our first night here before heading on to our luxury safari.

    Owner Response
    Dear Jane S,

    Thank you for your support and patronage of Sarova Stanley and for the time taken to share your experience with us.

    We are pleased to read from your review that our associates lived up to our service promise and truly gave you a memorable stay.

    Your comparison of our services with other world renowned properties coupled with your high recommendation and endorsement is both humbling and greatly appreciated.

    We look forward to hosting you again in the not distant future.

    PaoloMarro, General Manager at Sarova Stanley, responded to this review

  • Amazing Stay

    by WaleedNabil on 2019-03-12 02:44 am

    Very nice hotel in an excellent location. People are so friendly and doing their best to make your stay lovely and memorable.
    Food is good, facilities are excellent. Definitely this will be my choice for the coming visits to Nairobi.

    Owner Response
    Dear WaleedNabil,

    Thank you for your support and patronage of Sarova Stanley.

    We are delighted to note that you enjoyed your time with us and that the location was significant to you in connecting to your places of interest. We also highly appreciate your strong endorsement of our services

    We too eagerly look forward to hosting you again in the near future.

    PaoloMarro, General Manager at Sarova Stanley, responded to this review

  • Amazing hotel!!

    by Kim C on 2019-03-11 12:23 am

    Great hotel! Perfect location. Food is excellent. Staff is the best! We were a large group with children and the hotel staff was so wonderful to all of us. Rooms were clean, showers nice and warm. A++++ all around.

    Owner Response
    Dear Kim C,

    Thank you for your support and patronage of Sarova Stanley. We appreciate the time taken to share your feedback with us.

    We are glad to know that you did enjoy you stay with us, and that the location of the hotel was of importance to your purpose of visit. We are also happy to note that our associates made your stay memorable.

    Your recommendation and endorsement of our services is both humbling and highly appreciated.

    We look forward to hosting you again in the near future.

    PaoloMarro, General Manager at Sarova Stanley, responded to this review

  • Great service!

    by Ingridenerik on 2019-03-07 09:03 am

    Due to unfortunate circumstances our flight got cancelled and the airline booked us in the Sarova Stanley, right down town in Nairobi. A grand old Lady which has been around for a long time.
    Amazing how the staff made us feel welcome immediately even though we all arrived at the same time. We got our rooms sorted within 10 minutes and the staff did their utmost to help everyone. Everyone was extremely friendly and helpful. The rooms were clean and comfortable.
    A big thank you to all of you! After a stressful start you helped us getting settled and made us feel welcome, like a warm blanket of comfort.
    We hope to stay again with you in the future.

    Owner Response
    Dear Ingridenerik,

    Thank you for sharing your feedback with us.

    We are glad to note from your review that our associates were helpful. We are proud that once again they have lived up to our service promise and ensured to give you Refreshing African Hospitality.

    We appreciate your vote of confidence in our services and look forward to hosting you in the not distant future.

    PaoloMarro, General Manager at Sarova Stanley, responded to this review


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