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Sofitel Paris Baltimore Tour Eiffel


    Sofitel Paris Baltimore Tour Eiffel
 in Paris
    Sofitel Paris Baltimore Tour Eiffel
 in Paris

Reviews

TripAdvisor Traveler Rating:
322 Reviews
Latest TripAdvisor Reviews

  • Anniversary Trip

    by CJCabo on 2019-07-04 07:06 am

    Over a year ago my wife mentioned to me she would like to spend our 27th anniversary on June 27th in Paris. Our stay at Sofitel Baltimore was outstanding. Hotel as nice as you can get. Staff amazing. The morning breakfast superb. But what made this stay truly remarkable was our concierge Christopher. I asked him for a location to buy some wine for our room, and he walked me three blocks to a wine shop as he shared with me his recommendations. We were on our way to sit with the masses to watch Eiffel Tower sparkle at 11:00, and he showed us a private location on the river that was spectacular. Finally, USA women's soccer was playing France in the quarter finals and he pulled up two chairs for us in the front row. Thank you for making our trip to Paris unforgettable.

    Owner Response
    Dear CJCabo,

    What a beautiful review ! Thank you so much for sharing your experience with us.

    We transferred all your compliments to our staff members and especially Christophe. We are sure they will be very touched by your words.

    All the teams hope to have the pleasure to welcome you again and make you live a new Parisian adventure !

    Kind regards,
    Guest Relations team

    SofitelBaltimore, Guest Relations Manager at Sofitel Paris Baltimore Tour Eiffel, responded to this review

  • Decent but not wow

    by Gina J on 2019-06-26 03:39 pm

    The hotel Sofitel Baltimore was a perfectly decent hotel; it just didn't wow us. We couldn't help but compare it to the Melia Vendome, where we first stayed in Paris. True, the Sofitel Baltimore is just a 5 minute walk to the Eiffel Tower but the Melia Vendome was right next to the Louvre and the Tuileries gardens and was, for us, in a better-positioned neighborhood. The Sofitel Baltimore, while still perfectly comfortable, was also less impressive, less grand. And the charm wasn't there. The d?cor was more modern, less Old World Paris. The rooms (at least ours) was on the small size and we found it difficult to navigate without bumping in to furniture or each other. Additionally, the hotel was stiflingly hot on the top floor (where our room was) with no apparent way to get any cooling or ventilation. We heard a number of complaints about the heat from other guests on our floor as well. In short, this hotel was perfectly acceptable; we just probably wouldn't choose to go back. To us, it seemed like an upscale business hotel that catered to companies who needed to put up their employees for the night. It was just meh.

    Owner Response
    Dear guest,

    Thank you very much for taking the time to share the experience you had recently at the Sofitel Paris Baltimore Tour Eiffel.

    Our hotel, previously a MGallery hotel, kept a "boutique" hotel style while it was redesigned to become a Sofitel hotel. It is a type of atmosphere for the guest to feel at home.

    Our property is a historic Haussmanien building and this may explain the different size of rooms.

    We would be delighted to welcome you again and make you live a "Magnifique" experience.

    Kind regards,
    Guest Relation team

    SofitelBaltimore, Guest Relations Manager at Sofitel Paris Baltimore Tour Eiffel, responded to this review

  • Excellent hotel

    by Olgave on 2019-06-25 01:17 pm

    Stayed there for Valentine`s day and everything was excellent. The staff very helpful, the decor of the room amazing and rose petal on the bed were put on request and it looked just lovely. The dinner was absolutely deliciuos with many courses and cocktails were very nice too.

    Owner Response
    Dear guest,

    What a beautiful review !

    Thank you so much for sharing your experience you had in Paris last Valentine's.

    Your feedback is a source of motivation for all our team members and you can be assured that we shared your kind review to our colleagues.

    We hope to have the pleasure to welcome you again soon !

    Kind regards,

    Guest Relation team

    SofitelBaltimore, Guest Relations Manager at Sofitel Paris Baltimore Tour Eiffel, responded to this review

  • Birthday City Break

    by Rosemary C on 2019-06-10 10:25 am

    We arrived at the hotel at check in time of 2pm and our room was not ready until 3pm we waited an hour and in that time we were offered coffee only later to be charged 12euros we think it should have been complimentary
    We loved our room but had to ring to find out where our luggage was another hour wasted
    The staff were lovely but our in room tea coffee was not replenished we had to ask for milk
    Breakfast food was excellent and the service alright
    All in all a good hotel in tourist area but over rated over priced would not stay there again

    Owner Response
    Dear guest,

    Thank you very much for taking the time to share your experience at the Sofitel Paris Baltimore Tour Eiffel. Your feedback is precious to us.

    We sincerely apologize for the different issues you met during your stay. The situation you describe does not reflect at all the quality of service we are used to deliver.

    All the teams work hard everyday in order to provide the best experience possible. Thus, we hope to have the pleasure to welcome you again in Paris and regain your trust.

    Kind regards,
    Guest Relation team

    SofitelBaltimore, Guest Relations Manager at Sofitel Paris Baltimore Tour Eiffel, responded to this review

  • A Wonderful Parisian Experience

    by NorthStar795523 on 2019-05-29 05:28 am

    This small boutique hotel offers an elegant taste of Paris. The staff is wonderful, catering to every request courteously and efficiently. It's in a quiet part of town that's a nice respite from the hustle and bustle of the more touristy areas. Yet, it's walking distance to the Eiffel Tower and the Arc de Triomphe and near lots of cafes. Plus there's a metro stop across the street. Staying at this hotel definitely makes you feel like you could only be in Paris while enjoying all the amenities you're used to from a big hotel.

    Owner Response
    Dear guest,

    Thank you very much for this beautiful review !

    We are glad you fully enjoyed your stay in Paris. Guest satisfaction is our priority, and positive feedbacks is a real source of motivation for all of our teams.

    We hope to have the pleasure to welcome you again soon !

    Kind regards,
    Guest Relation team

    SofitelBaltimore, Guest Relations Manager at Sofitel Paris Baltimore Tour Eiffel, responded to this review


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Austria 08000706176
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Germany 8007241217
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UK 8009179622
Book by Phone: +1 866 670 3764
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