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The Algonquin Resort


    The Algonquin Resort
 in St. Andrews By-The Sea
    The Algonquin Resort
 in St. Andrews By-The Sea

Reviews

TripAdvisor Traveler Rating:
1289 Reviews
Latest TripAdvisor Reviews

  • Vacation

    by whtwav2 on 2019-12-12 05:33 pm

    We went to this hotel because it was an older style hotel which had been renovated within the past few years. We had a junior suite. The room itself was very nice, but it only had two small windows. The staff was very friendly and accommodating. It is located at the highest point in St. Andrews and was in walking distance of the town. It didn't have much in the way of activities but that's ok.

  • A memorable experience

    by Advisor0057 on 2019-11-19 10:46 am

    We stayed for one night, deciding to "splurge" on our trip to the Maritimes. A memorable experience, from checking in, to drinks and dinner until our checkout the next day. Smiling faces and wonderful service from all the staff. A beautiful hotel and experience.

  • Employees, and their training, form a key part of any hotel.

    by M7882EVjamesh on 2019-11-14 05:52 pm

    This venerable old institution was established in the late 1800's, rebuilt after a fire in 1905 and recently renovated by Marriott. The renovations were a success.
    Although there in the off season we expected better from an "Autograph" hotel.
    There was no one at the front door with the result that we dragged our bags up the steps to be told we could have easier access if we moved our vehicle to another side of the building where we finally located a bellhop.
    Our reservation at the restaurant got waylaid and for brunch we were charged for three although we were only two.
    The waitress in the restaurant was the exception and the subject of a separate review.
    No complaints for the room nor the food, which were excellent.

  • Historic, good service & price

    by Hockeybo on 2019-11-11 05:37 pm

    All good as in tittle and room had a great view and seemed to have been recently redone, BUT the walls are too thin and we could hear the guy next door snoring and then his family talking. I know these old hotel may not been well sound proofed but still frustrating. Nice public area that has board games. Overall nice historic hotel with very good service. Restaurant was good as was their staff. What's up with a dog in lobby? Heard him growl and snap and someone not everyone likes dogs.

  • Not bad, not great

    by Expedition285420 on 2019-11-08 11:56 am

    We wanted to stay at a grand resort hotel and included this on our Maritime tour. The drive up and walk around the grounds reminds one of the grandeur that these places once commanded and the locale was charming and quaint.
    The room was upgraded but it was at the end of a long hall and seemed the room hadn't been used in a while as there were lots of dead flies by the windows. The pillows also had an odour to them and we asked to have them replaced. Not sure if they were changed or if just put back on the bed as the "new" ones had a similar scent. Ended up leaving them on the couch.
    A beautiful setting and nice village, but next time might take a pass on the "upgrade"!

    Owner Response
    We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey.

    Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Algonquin Resort St. Andrews by-the-Sea, Autograph Collection, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. This feedback will be shared with our team to ensure we consistently deliver upon guest expectations.

    As a valued guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to St Andrews!


    Sincerely,
    Fiona Cunningham
    Guest Services Manager
    The Algonquin Resort
    fiona.cunningham@algonquinresort.com
    506-529-8823

    FCCUN051, Front Office Manager at The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection, responded to this review


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