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The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel


    The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel
 in San Antonio
    The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel
 in San Antonio

Reviews

TripAdvisor Traveler Rating:
2082 Reviews
Latest TripAdvisor Reviews

  • Beautiful, Great Location & It IS Haunted!

    by LoriHYoung on 2019-10-18 11:27 am

    We had a great time at the Emily Morgan hotel. We went for a couples weekend and were greeted by valet promptly as we pulled up. As soon as you enter the lobby, you smell roses. It's subtle and not overpowering. Check-in was a breeze (thank you for the cookies and bottled water) and we head to the elevators. The elevators were operating efficiently our entire stay.
    Our room was on the 6th floor with a great view of the Alamo and other hotels. The Emily Morgan is a quick walk to most everything. (Especially Starbucks) ??The only time we took an Uber was to Tower of America's and the Gunther House. Horse and carriage rides are close by the Alamo and we loved that!
    So, my ghost story... as soon as I walked into our room (# 603) I felt an overwhelmingly sense of calm. It was really weird. I slept so well that night. Second night, we are lying in bed watching TV and I feel someone pull my hair three times. It wasn't like it got caught on something, I literally felt someone pull my hair three times. My husband had just started to fall asleep and when I sat up to tell him what just happened, he thought i was joking. It didn't scare me or freak me out... I just smiled.
    Third night, in bed again, watching TV and I feel someone tap on my ankle. This time I stayed still and said "babe, someone is tapping on my ankle right now" and then I kicked the air. lol That time did freak me out because everyone had convinced me that no one pulled my hair the night before.
    It was such a cool experience! We will definitely be back!

  • Lovely Hotel

    by 910maggieb on 2019-10-17 02:01 pm

    Beautiful historic hotel building. We were upgraded to the John Wayne Suite which was fantastic. The bar was lovely and the service was great. Wish it was on the Riverwalk but the advantage of it not bring there is that it was quiet and an easy walk to the Riverwalk. The Alamo is across the street and shopping is a block away.

  • Perfect location

    by KellyMMichigan on 2019-10-14 06:34 pm

    The story of Emily Morgan is interesting. Go to the hotel lobby and have a Yellow Rose Martini in honor of Emily Morgan. The hotel was an old hospital back in the day, so they say it is haunted. The lobby smells like a yellow rose. This hotel is nicely decorated very clean and in a perfect location. It is located less than a block to the Alamo. Lots of shops, restaurants, River Walk very close by. There are bikes and scooters you can rent all over the city. Our room was 806. It was over looking the Alamo and the city. If you go to the exercise room on the second floor they have a mini fridge with bottles of water. The pool is outside. I was looking forward to sitting in the hot tub but disappointed because it was covered by boards as if it was broken. The pool is very small, but clean. My only negative comment, I noticed if I took a shower a little later in the morning the water was cold. I was able to send a text to the front desk and let them know. Texting questions to Hotel staff is a cool feature of communication. Hotel breakfast buffet is average and not worth the cost. 17.99 per person.

    Owner Response
    Kelly, thank you for taking the time to review your stay! I'm thrilled you had such a wonderful time with us, and do appreciate all the valuable feedback you've shared here. You're welcome back anytime!

    Kole Siefken
    General Manager

    EmilyMorganGM, General Manager at Emily Morgan Hotel - A DoubleTree by Hilton, responded to this review

  • Awesome experience

    by marc3lline on 2019-10-14 05:16 am

    Had the junior suite with garden tube and it's a beautiful room for a romantic getaway. Staff is helpful, gentle and efficient. Room was clean. It's a whole experience with the 5 stars, historic building and haunted stories. Also the cookie that they give you at the front desk is my favorite cookie ever!

    Owner Response
    Thank you for the perfect rating! It's always a pleasure hearing from our guests, and it's a pleasure to know your stay was such a memorable one. Please visit again soon!


    Kole Siefken
    General Manager

    EmilyMorganGM, General Manager at Emily Morgan Hotel - A DoubleTree by Hilton, responded to this review

  • We got what we paid for

    by nonsibisedaliis on 2019-10-13 05:14 am

    On a last-minute booking on Priceline, we got a two-thirds discount, and that was about the right value for our stay.

    It's a shame, this is a magnificent architectural heritage building right in an excellent location right by the Alamo with lots of history (we don't believe in ghosts so that canard was not an issue!). Our room was really tired, a reno must be on the horizon to upgrade the bathroom, furnishings and amenities - the bed and pillows were really comfortable though. House service came by about 7.15p.m. (!) to clean our room, I guess they were short-staffed during the day. The room had a musty smell too.

    $40 a night is an egregious cost to park the car too.

    Net, we basically got we paid for, at normal rates, we'd have been dismayed.

    Owner Response
    Dear Guest, thank you for reviewing your stay. I do apologize your visit fell short of expectations in any way, but appreciate you sharing your concerns so we may continue to improve the experience we provide our guests. I very much hope you'll consider staying with us again, as I know we can provide you with a truly memorable stay.

    Sincerely,

    Kole Siefken
    General Manager

    EmilyMorganGM, General Manager at Emily Morgan Hotel - A DoubleTree by Hilton, responded to this review


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